everyday. OCBC Bank depends on its IT infrastructure to ensure that there is no hacking and no system lagging‚ so when the customers are doing their daily banking transaction through the ATMs and internet banking‚ there will be minimal errors. Value Chain of OCBC Bank Primary activities Operations The customer service officers conduct anti-money laundering searches to check whether new customers are eligible to open an account with the Bank. It is necessary to conduct this check so to ensure
Premium Bank Customer service Online banking
FAVALUE CHAIN ANALYSIS: A CASE STUDY OF MANGOES IN KENYA Prepared by the Sugar and Beverages Group Raw Materials‚ Tropical and Horticultural Products Service Commodities and Trade Division Food and Agriculture Organization of the United Nations 2 Table of Contents Page I. II. III. IV. INTRODUCTION MANGO PRODUCTION‚ MARKETING AND PROCESSING FACTORS PREVENTING THE DEVELOPMENT OF THE MANGO SUPPLY CHAIN CONCLUSIONS AND RECOMMENDATIONS 3 4 9 10 3 I. INTRODUCTION This
Premium Mango Fruit
Value Chain Analysis (Starbucks) Primary Activities: • Inbound Logistic: Starbucks had its agents travelled regularly to coffee – growing countries to establish relationship with growers and distributors. In sourcing green coffee beans‚ it was increasingly dealing directly with farmer. It normally offered high prices to ensure that the poor small coffee growers have enough money to cover their production cost and for their families. To buy coffee beans‚ Starbucks used fixed price purchase
Premium Coffee Starbucks Customer service
Company: Julie’s Bakeshop Value Chain Analysis Primary Activities Inbound Logistics They have Supply and Logistics Division is your main supplier of bakery ingredients‚ supplies and equipment. They aim to be your one-stop-shop for all your bakeshop needs. They offer quality products at competitive prices. Operations Julie’s Bakeshop started the concept of allowing the customers to see how the breads were being made by removing the wall that separates the display counter from the baking
Premium Human resource management Baking Human resources
considering the chain of activities a firm performs to deliver value to its customers. The value chain model divides the generic value-adding activities of an organization into primary and secondary activities. An advantage or disadvantage can occur within any of the five primary or four secondary activities. Together‚ these activities constitute the value chain of any firm. The model can be used to examine the development of competitive advantage. By identifying the potential value to the company
Premium Management Marketing Supply chain management
The Value Chain All of the functions of a company—such as production‚ marketing‚ product development‚ service‚ information systems‚ materials management‚ and human resources—have a role in lowering the cost structure and increasing the perceived value of products through differentiation. As the first step in examining this concept‚ consider the value chain‚ which is illustrated in Figure 3.5.11 The term value chain refers to the idea that a company is a chain of activities that transforms inputs
Premium Customer service Customer Marketing
Value Chain The value chain also chain as value chain analysis is a concept from business management that was first described and populated by Michael Porter in 1985. A value chain is a chain of activities for activities for a firm operating in a specific industry. The chain of activities gives the products more added values then the sum of added values of all activities and also said that‚ value chain is an interrelated series of process that produce a service on product to the satisfaction
Premium Personal computer Management Computer
Value Chain Analysis Before making a strategic decision‚ it is important for Apple to understand how its activities or products create values for customers. One way to do this is to conduct a value chain analysis (VCA). VCA “refers to the idea that a company is a chain of activities for transforming inputs into outputs that customers value. The process of transforming inputs into outputs compromises a number of primary and support activities” (Hill and Jones‚ 2001‚ p.133). Each value is considered
Premium Supply chain Strategic management Apple Store
Value Chain Can be understand how goods and services move through an organization and value is added to them. We can see above the horizontal line activity center they´re called support activities. Below the horizontal line are primary activities. Inbound Logistics which have to do with the getting raw materials into the company. Raw materials are not only one of the company´s success factors‚ its largest input. Suits&Co doesn´t use the fabric of domestic manufacture – because they don´t
Premium Management Supply chain management Marketing
University of Stirling Pre-Masters Skills for Business Environment Value chain analysis of Aggreko Name: Rita Date: 2011 Tutor: David Dick Value chain analysis of Aggreko 1. Introduction Currently‚ along with the increasingly development of globalization‚ every walks of life has to confront with the fierce competition. Even electric power market is no exception as well. Furthermore‚ more and more companies have not satisfied with the domestic market‚ they have focused on
Premium Value chain Strategic management