Business Problem-Solving Case: Citizens National Bank Searches for a System Solution Case Study Questions 1. What was the initial problem that Mark Singleton was trying to solve at Citizens National? How well did he apply the four steps of problem solving? A major part of Citizen National’s strategy for continuing growth was to implement customer relationship management (CRM) software. The CRM strategy targeted the bank’s two main contact points with customers: the bank’s call center and its
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These banks soon became part of the country’s Post Office Savings Bank network which grew to serve over 2.5 million depositors by 1974‚ with accumulated assets worth over RM537 million. Bank Simpanan National (BSN) was officially established on 1st December 1974‚ the Bank Simpanan Nasional Act‚ 1974‚ enabled the transfer of the management power from the Postal Services Department to the
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National Australia Bank Introduction For any person who first moved to Australia‚ for education‚ business or any other purposes‚ one of their first concerns is always which bank/s are the most trust-worthy. For those who know the answer to this question‚ a typical response would be‚ “any of the big four”‚ which includes the ANZ Bank‚ Commonwealth Bank of Australia‚ Westpac Bank‚ and the National Australia Bank. National Australia Bank is often mentioned as one of the “Big four” in the banking
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I. NATIONAL BANK OF BORNEO II. COMPANY BACKGROUND National Bank of Borneo is one of local banks in Brunei. Its establishment was indebted to Mr. Khoo Teck Puat the father of the detained Khoo Ban Hock. Mr. Khoo Teck Puat is a son of a rich trader‚ who in 1933 merged several banks together to form Singapore’s biggest‚ OCBC or Overseas- Chinese Banking Corporation. After his impeded rise in the position‚ he left and went to Malaysia. In Malaysia he founded Malayan Banking and very rapidly he was
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Case Study National Bank of Borneo Part 1 Overview 1. Time Context The case of National Bank of Borneo happened on November 20‚ 1986‚ the date when the sultanate of Brunei announced the closing of the said bank. 2. Viewpoint The viewpoint to be used in solving the case is that of Mr. Abdul Rahman’s‚ the newly appointed controller of NBB. 3. Major Policy Statement National Bank of Borneo is a bank which is the larger of the two local banks in Borneo. It has advances of $ 1.128 billion
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INTRODUCTION The National Bank of Pakistan is a Commercial Bank and transacts all types of Banking Business. The National Bank of Pakistan was established on November 29‚ 1949 as a semi public commercial bank. The Bank has the distinction of acting agent of the State Bank of Pakistan and operates treasuries where the State Bank of Pakistan does not have any office. The Head Office of the Bank is at Karachi. Ever since its establishment in 1949 it has been leading Commercial Bank of the nation‚ sole
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Dawson Stores‚ Inc. (Dawson) needs additional working capital next year. The company would like to obtain a $1‚000‚000 line of credit‚ on an unsecured basis from Springfield National Bank (Springfield). The approval of an unsecured loan would be based on the borrower’s credit-worthiness. In order to evaluate this‚ the company provided its financial statements to Springfield for the year 1990 to 1993. Dawson Stores Inc. is a company which has been experiencing consistent growth in terms of its financial
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A commercial Bank is a financial institution which runs purely for the benefit of the people. It is a business venture working for providing services to boost up the economy of a nation. Bank plays a vital role by playing the role of an intermediary between the saver group and the investing group of the economy. The saver group deposits their earnings and savings in commercial banks for the purpose of getting back their savings with interest as and when they require. The bank accepts deposits
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National Bank of Pakistan & Credit Agricole Commercial Banking Group 1: Adam Ali‚ Arsalan Haider‚ Bakhtawar Amjad‚ Bilal Ahmed Butt‚ Danish Obaid‚ Maryam Tanveer‚ Navaira Zia‚ Raza Khan‚ Rukhaam Ahmed and Suhaib Ali Kamal. National Bank of Pakistan & Credit Agricole 2 Table of Contents 1.0 National Bank of Pakistan 1.1 History and Background ………………………………… 3 1.2 The NBP Group ……………………………………………… 4 1.3 Subsidiaries of NBP …………………………………………
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One case from Brunei concerns Khoo Teck Phuat and his son Khoo Ban Hock. The latter was managing director of NBB w. Under his charge‚ the bank loaned more than Brunei $1 billion (which is equivalent to Singapore $1 billion) to companies controlled by his father. These loans were undocumented and unsecured. It was claimed that these offences under Brunei banking laws by Khoo Ban Hock were committed under the control and his direction of his father. When this dishonesty was discovered‚ the younger
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