What is Internet Banking? “Internet banking” refers to systems that enable bank customers to access accounts and general information on bank products and services through a personal computer (PC) or other intelligent device. Internet banking products and services can include wholesale products for corporate customers as well as retail and fiduciary products for consumers. Ultimately‚ the products and services obtained through Internet banking may mirror products and services offered through
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Broad Band Broadband is often called high-speed Internet‚ because it usually has a high rate of data transmission. In general‚ any connection to the customer of 256 kbit/s or more is considered broadband. HOW IS BROADBAND DIFFERENT FROM DIAL-UP SERVICE? Broadband service provides higher speed of data transmission—Allows more content to be carried through the transmission “pipeline.” Broadband provides access to the highest quality Internet services—streaming media‚ VoIP (Internet phone)‚ gaming
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insight into film and expanded my knowledge greatly and gradually made me realise about my true passion for video editing. During the study‚ I had my first experience of filming and editing a music video‚ which has enormously increased my knowledge on film and editing and I knew I did not want to stop there. Studying on the film production course‚ will not only allow me to specialise in a video editing career but it will also help me develop my creative production skills and knowledge. I am currently studying
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A Study on Customers Preference and Satisfaction of Four Basic Banking Services in Coimbatore and Erode T Vetrivel* and T Devasenathipathi** The purpose of this study is to investigate the differing preference and satisfaction level of customers towards Loans‚ Deposit schemes‚ Insurance and Value-added services rendered by various banks in Coimbatore and Erode cities. By using non-probability convenient sampling‚ 300 samples were taken at various branches and ATM centers‚ etc. Simple percentage
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Telehealth Service HCS 531 May 13‚ 2013 Ms. Norma Wright Telehealth Service In today’s world‚ technology is advancing rapidly‚ and communications‚ health records‚ and quality of care in health care is changing for the better. Telehealth is still new to the heath care industry; however‚ this new method shows an increase in contact between patients and the medical organization. Telehealth is a technology foundation that uses electronic information and telecommunications for long-distance health care
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Model of Service Quality 2 2-2 Variations of the Gaps Model Five Service Quality Gaps Variations of the Gaps Model Six Service Quality Gaps Variations of the Gaps Model 13 Service Quality Gaps (Gaps Model gone wild) Chapter Conceptual Framework of the Book: The Gaps Model of Service Quality The Customer Gap (Sometimes referred to as Gap 5) 2 The Provider Gaps: Gap 1 – The Listening Gap not knowing what customers expect Gap 2 – The Service Design and
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12/17/2010 MSc OR/BAC | Courier Services | Managing Business Operations | SERVICE OPERATIONS MANAGEMENT - group 5 | Contents Service Definition 2 Intangibility 2 Heterogeneity 2 Inseparability 2 Perishability 2 Service Classification 3 The Volume Measure (Silvestro) 3 Other Service Classification Models 4 Service Design 5 What is the philosophy behind the service design? 5 What to deliver to courier service customers? 6 How to deliver? 7 The blueprint diagram 7 Customer actions
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* No Q: 2 Do you have an internet banking facility with you? * Yes * No Q: 4 How often‚ do you use internet banking for the transaction purposes? * Occasionally * Frequently * Never * Often * Very often Q: 5 To what extent do you prefer the use of internet banking over Credit card/Debit cards? Very Much 1 2 3 4 5 6 7 Not Much Q: 6 Following are some factors which affect the preference for the use of internet banking services. Please tick the appropriate option
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Purchase Method of Accounting All business combinations must be accounted for by applying the purchase method. This involves 3 key steps: a) Identifying an acquirer‚ b) Measuring the cost of the business combinations and c) Allocating the cost of the business combination to the identifiable assets and liabilities acquired. a) Identifying the Acquirer The acquirer should be identified for all business combinations‚ The acquirer is the entity which obtains controls over the other entity‚ There
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Introduction to Services Marketing In general‚ goods can be defined as objects‚ devices‚ or things‚ whereas products refer to both goods and services. A service is any act or performance that one party can offer to another that is essentially intangible and does not result in the ownership of anything. Its production may or may not be tied to a physical product. The distinction between goods and services is not perfectly clear. Service is the sum of all encounters between a customer and a service provider
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