KM tigers ICICI Bank has grown six-fold since its KM strategy was established in 2000‚ making it the second biggest in India today. But that strategy has been robust enough to grow with it. Central to ICICI Bank’s success has been its flexible‚ innovative methods‚ and a plethora of KM tools that were cannily marketed to staff from the very start. By Deepa Prabhu ICICI was founded in the mid-1950s at the behest of the World Bank‚ the Indian government and various ‘captains of industry’ in
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Leadership Challenges at Coastal Bank Written by What-are-good-leadership-skills.com Coastal Bank is a large bank in a southeastern city. As a part of a comprehensive internal management study‚ senior vice president‚ Harris Meade‚ examined the turnover‚ absenteeism‚ and productivity figures of all work groups in the organization. The results Meade obtained contained no real surprises except in the case of the check-sorting and data-processing departments. In general the departments displaying
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Case Analysis Alpen Bank: Launching the Credit Card in Romania Case Overview: In this case Alpen bank’s country manager Carle has to make a crucial decision whether or not they should go for the credit card business in Romania. The bank has to come up with a solid market strategy that can generate at least €5 million in profit within 2 years. Before bringing this business to the market the Bank has to analyze whether an opportunity
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change that took place in Kwangju bank in Korea‚ and how this has impacted their business. The goal of competing in the global market In 1989‚ Kwangju bank had been losing money‚ partly due to foreign exchange fraud‚ possibly partly due to computer problems (Kang‚ para.1). As a response to the problems that the bank was experiencing‚ the board of directors brought in a new chairman‚ Mr. Song Byungsoon. One of his objectives for the new business of the bank was to be able to compete in the
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11/6/12 Case Analy sis f or Alpen Bank Case Analysis: Alpen Bank The main issue that Alpen bank is facing is whether or not they should launch the credit card business in the Romania market and which group of target audience they should select while applying the launching strategy. Moreover‚ specifically to Carle‚ he needs to come up with a program from which‚ Alpen bank can generate at least €5 million in profit within 2 years. Moreover‚ clarified positioning strategy and customer segmentation
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Problem Statement Can Bank of America initiate‚ renew or terminate different sponsorship opportunities. Which of the different sponsorships will have the biggest ability to help the bank’s business segments accomplish there business objectives‚ and which ones could damage them. Background Bank of America was operating in 29 states‚ District of Colombia and 43 foreign countries‚ serving individual customers‚ small to middle market businesses and large corporations. They provided a diversified
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Wellfleet Bank Case Study 1. Given its strategy‚ what kind of risks does Wellfleet Bank face? Wellfleet Bank faces a variety of risk in its daily operations. Risk faced by Wellfleet Bank associated with this case study includes market risk when there are changes in interest rates‚ exchange rates and other prices. This is especially true for Wellfleet Bank because they are considering a $1 billion loan to Gatwick Gold Corporation (GGC)‚ a South African gold producer. Additionally‚ operational risk
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This study is on Mergers and acquisition as a means of improved business performance and customer satisfaction. The Case study of this research is Access Bank Plc. Chapter one of this study is preliminary. It provides a contextual of the study and reviews the statement of the problem. The chapter provides the specific objectives of the study. It raises the major research question that provides the basis for formulating the hypotheses that are tested later in the study. The significance of the study
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Problem Statement How far should commerce bank take differentiating the service experience in order to stay ahead of it competitors while still maintaining their strategy of competing on service‚ not price? Case Report Service Profit Chain When analyzing Commerce Bank‚ delivering exceptional customer service was the factor that stood out the most. The company has put a large amount of its investment into its employees and providing a unique experience‚ or retailtainment‚ for its customers. Along
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above to a group of investors three weeks ago. And our bank as a result of unsuccessful investments lost 1.5billion pounds. During the major review of our bank operations‚ main office has found out a lot of problems. Agne‚ maybe you can introduce to us the conclusions. Agne: As you know main office has concluded that: 1. Customers believe Auric Bank charging too much for its services 2. Also Auric Bank no longer has the image of a ‘caring’ bank‚ which is close to its customers and understands their
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