Discussion Board Week 1 BUS 660 How can a manager demonstrate that he or she is a responsible end-user of information systems? Give several examples. End users may be anyone who use information systems or the information which is produced by the system‚ this may include clients/customers‚ salespeople‚ clerks‚ or anyone in management. Information obtained in business should be treated as confidential. As a responsible end-user of this information any worker or individual who has access to the
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Developing Leaders BUS 660: Contemporary Issues in Organization Leadership The aim of this report is to resolve questions from the case on UPS victorious leadership skills and the career of Jovita Carranza (Hughes‚ Ginnett‚ & Curphy‚ 2012). 1. What are the major skills Jovita Carranza has demonstrated in her career with UPS that have made her a successful leader? The major skills demonstrated by Carranza in her career with UPS that made her a successful leader included: 1. Excellent
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Question 1: What are the major skills Jovita Carranza has demonstrated in her career at UPS that have made her a successful leader? The following steps Carranza took was how she displayed truthfulness‚ honesty‚ and candor in all of her actions. The characteristics of a leader like Ms. Jovita Carranza came through in her daily actions with those encircled by her personal and professional life experiences. Leaders come in all forms of varieties‚ genders‚ ethnicity and descriptors like Carranza
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UPS Case Study The case study focuses on one of the strategies which UPS employed to surpass its competitor‚ the U.S. Postal service in the delivery of small packages within the United States. It suggests that the way in which UPS managed itself through the bureaucratic model was superior to that of the U.S. Postal Service management style. Within the case study it states that “One important reason [that UPS surpassed the U.S. Postal Service] is the concept of bureaucracy”. According to
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Case Study: UPS ( page 54) 1. What are the inputs‚ processing‚ and outputs of UPS’s package tracking system? Inputs: The inputs include package information‚ customer signature‚ pickup‚ delivery‚ time-card data‚ current location (while en route)‚ and billing and customer clearance documentation. Processing: The data is transmitted to a central computer and stored for retrieval. Data is also reorganized so that it can be tracked by customer account‚ date‚ driver‚ and other criteria. Outputs:
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Organizational Leadership UPS Case Study 1. Jovita Carranza used various skills throughout her career at UPS that developed her into a great a leader. Jovita was always eager to accept new challenges as well as opportunities. She was not picky about the opportunities she was given and accepted them because she knew she could learn from them. She surrounded herself with other employees that shared the same dedication and vision of the company‚ which made teamwork very effective. One
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pickup and delivery times‚ location while en route‚ and package recipient. The outputs also include various reports‚ such as all packages for a specific account or a specific driver or route‚ as well as summary reports for management. CASE STUDY QUESTIONS 1. What are the inputs‚ processing‚ and outputs of UPS’s package tracking system? Inputs: The inputs include package information‚ customer signature‚ pickup‚ delivery‚ time-card data‚ current location (while en route)‚ and billing and
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Systems in Global Business Today Case 1: UPS Global Operations with the DIAD IV Tags: UPS global operations; handheld computers; wireless mobile platform; digital firm; integration of business; customer value generation. Summary How IT drives the UPS operation worldwide. Using smart people and smart technology‚ UPS delivers over 14 million packages daily to 200 countries and territories‚ requiring the talents of 70‚000 drivers who are wirelessly connected to UPS main databases located in seventeen
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CASE STUDY QUESTIONS 1. What are the inputs‚ processing‚ and outputs of UPS’s package tracking system? Inputs: The inputs include package information‚ customer signature‚ pickup‚ delivery‚ time-card data‚ current location (while en route)‚ and billing and customer clearance documentation. Processing: The data are transmitted to a central computer and stored for retrieval. Data are also reorganized so that they can be tracked by customer account‚ date‚ driver‚ and other criteria such as the
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UV0906 UNITED PARCEL SERVICE OF AMERICA‚ INC. United Parcel Service of America‚ Inc. (UPS) had grown spectacularly from its humble beginning in 1907‚ when 19-year-old Jim Casey borrowed $100 to start a messenger and homedelivery service for Seattle department stores. By 2007‚ UPS had become a global public company‚ with a market cap of $74 billion‚ more than 428‚000 employees‚ $47 billion in revenue‚ and operations in more than 200 countries. A recognized leader among packagedelivery companies
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