important due to the past workplace violence at the post office. The VOE placed the emphasis on providing safety and security in the workplace and improving employee relations. Our stated in our text‚ “Researchers have repeatedly demonstrated that when service worker satisfaction is high‚ customer satisfaction is high‚ and that when job satisfaction is low‚ customer satisfaction is low.” (Evans & Lindsay‚ 2011) Utilizing the balanced scorecard approach‚ the USPS gauged the VOE by measuring safety based
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1. Complete the table below with descriptions of at least two different features of a telephone system and how / when they would be used. Feature How / when used 1. Conference calls This makes it possible to speak to more than one person simultaneously. 2. Transfer Enables one to transfer a caller to another extension. 2. Prepare a brief report advising people on: • How to follow organisational procedures when making and receiving telephone calls When making phone calls
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The Australian postal service In the 1950s‚ Australia’s postal needs were serviced by the PMG (Post Master General). The PMG was responsible for telegraph and home telephone operations‚ as well as postal services. In 1954‚ the PMG began offering the Teleprinter Exchange‚ or Telex‚ to the public. The telex was an electric typewriter that delivered typed messages along telegraph lines. This new technology was a great convenience‚ especially to businesses which no longer had to rely on the slower
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History of Natural Resources Management in the United States By Peter T. Smith NR1 When North America was first settled and colonial development began‚ during the 1700s‚ forest covered about 40% (820‚000‚000 acres) of the nation not including Alaska. The eastern part of the states was the first to be settled. Settlers had many obstacles to overcome and most critical of such obstacles were how to feed‚ warm‚ and shelter themselves. The answer to these problems for them at this time was forest. Forest
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Written Assignment 2: Speech Organization You have been asked to deliver a speech on the U.S. Postal Service. Decide who your target audience is and write a 300- to 500-word summary (1½ to 2 pages) explaining which organizational pattern you will use and why. Provide an example of your thesis statement‚ three main points‚ and transitions between the points‚ being sure to utilize an organizational pattern. Assess how the organization of your speech will affect the outcome and discuss why the pattern
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QUESTION EXPLAIN THE ADVANTAGES OF COURIER SERVICES OVER PUBLIC POSTAL SERVICES “A courier service is an organization which offers special deliveries of packages‚ money‚ documents or information. Courier services usually boast faster delivery times than any alternative method of transporting documents‚ and many services in the modern world rely on them. The idea of couriers and a courier service has been around almost as long as civilization‚ with rulers in antiquity using couriers as a means
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U.S Postal Service As a Monopoly In the United States economy most markets can be classified into four different markets structures. But‚ each and every market in the United States is completely unique from the others. Generally the best type of market structure for the general public is per-fect competition because it creates the lowest possible price for the public. There are some exceptions were perfect competition isn’t the best choice for the public on account of various reasons
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Benjamin Franklin began the history of our Postal Service today. This opened up a lot of jobs and still help us now. Why take something that has built our whole world‚ away? Keeping the Postal Service around is a good idea because we can’t always rely on the other forms of mailing systems. UPS‚ Fedex‚ect they are not reliable systems like our postal service‚ one reason because those particular mailing systems mail out packages not letters when our postal service does that too. So in all actuality we should
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The USPS Problem The USPS Problem It has come as no surprise that the United States Postal Service lost money in the first two quarters of 2010. $8.5 billion to be exact. Next year they‚ plan to lose even more. Somewhere in between $9 billion to $10 billion dollars. The problem will not be as simple to fix‚ but it is a problem that can be resolved with a few simple implementations and cost cutting options. Overspending and undercharging has led to needing to cut cost and raise prices. The USPS
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The United States Postal Service is to create “a free flow of information between citizens and their governemnt as a cornerstone of freedom‚ often spoke of a nation bound together by a system of postal roads and post offices.” (Longley 2013) Postal offices are forbidden to open any letters unless it is undelieverbale. The United States Postal Service (USPS) is resposible for providing postal services for the United States to all Americans no matter the geographical location. The United States Postal
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