Assignment Instructions Unit: 9 Instructions: This week’s assignment consists of watching a scenario about Sandwich Blitz‚ Inc. and answering questions regarding the use of new technology as a means of improving communication between employees and customers. Sandwich Blitz‚ Inc. has a great problem...an increase in the number of customers! Employees have been consistently reporting that they are overwhelmed by the volume of customers and management has noticed that the number of reported
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Unit 009 – Understanding inclusive learning and learning in lifelong learning. 3.2 – Explain how to establish ground rules with learners to promote respect to others Ground rules are a set of rules‚ which are used to give all learners an equal chance of learning. Ground rules should help to support against disruption‚ it allows everyone to participate and encourage respect for each other’s contributions. As identified by Gravells (2008)‚ learners like to know the limitations within which they
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* Explain how to establish and maintain a safe and supportive learning environment. 2. 3.1 * Explain how to promote appropriate behaviour and respect for others. 2.3.2 * Explain how to establish ground rules with learners to promote respect for others. 3.3.2 “Good classroom management depends a lot on how you establish the ground rules at the beginning of a course. Students need to know what you expect from them and what they can expect from you during the course. They need to know where
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Explain how you would promote inclusion‚ equality and diversity with your current/future learners. Identify other points of referral available to meet the potential needs of learners. Key terms: • Inclusion - involving all learners and treating them equally and fairly‚ without directly or indirectly excluding anybody • Equality - the enjoyment of equal rights by all‚ each individual being regarded as of the same importance and receiving the same treatment. • Diversity - valuing the individual
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Unit 9 Promote good practice in handling information in health and social care 1. Understand requirements for handling information in health and social care settings 1.1 Identify legislation and codes of practice that relate to handling information in health and social care There are several legislations and codes of practice that relates to handling information. Data protection Act 2008 is a law that protects personal privacy and upholds individuals rights. This Act gives rights
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London College Learner achievement must be recorded on the Unit summary sheet for multiple assignments (this must include the Level achieved and the overall grade profile and final grade) NB: All learner achievement is provisional until confirmed at the AVA Awards Board Title of Access to HE Diploma: Business Unit title(s): Developing a Marketing Plan Unit code(s): BA1/3/LN/09 Learner: Tutor/Assessor: Zara Bokhari Assignment number: 1 of 2 for this Unit Description of Assignment:
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Unit 9 Final Project University Name Student Name AB/221 - Customer Service Professor Name Date Introduction Many companies use tiered services in their approach to customers. There are a lot of advantages linked to this type business framework; the disadvantages are not absent‚ as well. The purpose of this paper is to address the pros and cons of using tiered services at On-Time Technology Products and whether or not there would be risks involved with respect to losing some
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Patient Hygiene The aim of this assignment is to explain a nurse’s role in relation to assisting patient’s with meeting their hygiene needs. In order to accomplish this‚ the following areas of the subject will be highlighted; why hygiene is so important and the various aspects of hygiene such as; what influences hygiene‚ assessing a patient‚ bed bathing‚ oral hygiene and eye care. Oxford dictionary describes hygiene as “the conditions or practices conductive to maintaining health and preventing
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Gravells inclusivity is “involving all learners in relevant activities rather than excluding them for any reason either directly of indirectly” Gravells defines equality as “ the rights of learners to attend and participate‚ regardless of their gender‚ race‚ ethnic origin‚ religion‚ disability‚ sexual orientation and age. And finally Gravells definition of diversity is “valuing the differences in people‚ whether that relates to gender‚ race‚ age‚ disability or any other individual characteristics they
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Unit 2 - Engage in personal development in Health and Social Care 2.1.1 Think about your role‚what are your duties and responsibilities? Duties: To me the main duty of Personal Assistant is to facilitate a service user to lead life in the way they want to‚to enjoy independence and freedom of choice. When I’m working with the client and helping him with personal care‚I’m always follow service user plan. This include: assistance with washing‚bathing‚changing‚dressing helping in and
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