Customer Service Assignment Nicole Bates FETAC LEVEL 5 Customer Service Collection of Work Consumer Legislation Assignment (20%) Brief: 1. Identify the key elements of consumer legislation associated with your industry. 2. Identify the functions of associated regulatory organisations. 3. Explain the applicable standard/rating systems. I declare that this work is my own. Signed ______________________________________ PPSN:_______________________________________
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fired with 90 days notice. Other parts of US haven’t heard of us. Of the 221 wholesale customers purchase just $1000 worth of products.Other 125 purchase between 1000 and 2000 per year. Sales agents‚ don’t know how to represent the all products. Speculating future orders from wholesale clients to customize boxes and logos-waste of capital. 60% of the total online/phone orders were from existing customers. Online sales haven’t grown – orders processed within 3-4 days. Why ship internationaly(only
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Customer orientation. The retailer should verify the characteristics and needs of its targeted consumer and endeavors to please the needs to the highest (Bermann and Evan‚ 2012). As noted by Scheer and Loos (2002)‚ to categorize the customer-oriented spectrum’s services and products‚ it is essential to identify appropriate parameters. An appropriate parameter as guideline is the degree of individuality whereby it illustrates the output of orientation of a customer’s individual need based on his
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are the stimulant to any nation economic development‚ especially with regards to Nigeria. However‚ in this study‚ the attention of this is mainly on the influence of deregulation on banks profitability in Nigeria. The discussion on the deregulation can be effectively carried out without understanding what monetary policy is all about. In this content‚ monetary policy could be defined as a policy which deals with discretionary control of money supply by the monetary authorities in order to
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Customer Types Tanya Myers HTT 200 March 22nd‚ 2013 Karen Stevens Customer Types According to the AH&LA website the typical lodging customer in 2011 stayed 40 % for business and 60 % for leisure. The typical lodging customer in a business room is a male‚ age 35 to 54 years old. The typical lodging customer is employed in a professional or managerial position with an average annual income of $119‚388. They usually stay by themselves‚ make reservations ahead of time and pay $129.00 per
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Charles Towne’s explained his reasoning behind in full detail the reason why people see a difference‚ how they are in fact not that different‚ and successfully articulates oppositions. Mr. Towne’s explains that religion and science are coming more together‚ the more that people try to separate them. Also‚ that we should not try to stand in the way of something that is inevitable such as this. When trying to understand why people see them as being so different‚ they eventually prove that they are
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for-profit‚ need to be financially solvent to survive growing market pressures. In what ways has this “bottom line” focus changed the nature of the US health care system? The establishment of health services now depends almost entirely on its profitability. The predominant view of corporate-minded politicians at federal‚ state and municipal levels is that government does not belong in the health care business and should divest itself of its health care assets. To save themselves the hospitals must
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A new manager is starting in the organisation shortly. You have been asked to provide a written briefing note for this new-starter so that they can gain some understanding of the organisation in preparation for their start. Manager’s Briefing Note A list of what the organisation produces or the services that it offers to its customers: Nova Training provides high quality Education‚ Training & Apprenticeships opportunities. Our Apprenticeships and Study Programme is delivered from one of
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FIN503 International Business and Finance Case 5 Dr. J. Foo Group #: __________ Group Names:______________________‚ ____________________‚_____________________ ________________________‚ ______________________‚ ________________________ In answering the case questions for each case‚ you should: 1. Show how the materials and chapter topics being covered in class relate to the case. 2. Bring in relevant current events and issues from other sources related to the case or topic
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Essay “The Tyger” by William Blake is a lyric poem that depicts the nature of the creator and his creations. The poem is more about the creator of the tyger than it is about the tyger. In contemplating the terrible ferocity and awe-inspiring symmetry of the tyger‚ the speaker is at a loss to explain how the same God who made the meek‚ innocent lamb could create a horrifying creature such as the tyger. This essay will provide a detailed analysis of William Blake’s “The Tyger” paying particular
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