Komal Taneja Megha Parashar Tanushree Gupta INDEX INDUSTRY PROFILE {text:list-item} ORGANIZATIONAL STRUCTURE {text:list-item} {text:list-item} {text:list-item} {text:list-item} MAJOR PROJECTS HR FUNCTIONS {text:list-item} {text:list-item} *ACKNOWLEDG*EMENT We are indebted to Dr. Ravikiran Dwivedula for his expert and unstinting guidance throughout the making of this project. It was his patience and advice that enabled us to
Premium Electricity generation Electricity distribution
Cover pg 1 Symposium on “Best HR Practices in India” April 16th & 17th 2012‚ HPCL Management Development Institute‚ Nigdi‚ Pune Organized By Training & Balanced Scorecard Department‚ HPCL Symposium Director : Mr. Ashis Sen‚ DGM-Training & Balanced Scorecard‚ HPCL inside pg 1 Business growth is no longer unidirectional. It has become multi-polar and is growing simultaneously along many paradigms. This has caused intricate complexities in the field of business which rules out
Premium Management
Kierra Johnson February 24‚ 2015 Interview of a HR Manager / Specialist For my interview of a HR manager or specialist I chose to interview someone from a popular company who has a plant local to where I live in Oxford‚ PA. I interviewed Eric Maholmes the Human resource director for Tastycake which is now Flowers Baking Company of Oxford‚ Inc. I asked Eric a variety of questions from his educational background‚ to his duties as director‚ and what the hardest parts of his job are. Mr
Premium Human resources Human resource management
Customer service 1 © NSW DET 2008 Topic 1 - Customer service 2 © NSW DET 2008 Introduction It may seem strange that you are studying an area that you already know so much about—customer service. Whether we realise it or not‚ we always judge organisations that we come in contact with and so we already have quite a good understanding of a customer’s perspective. In this module we will put this understanding into a structured model‚ so it can contribute to developing organisational
Premium Customer service Service system
Slide 1 Group A group in the workplace usually comprises three or more people who recognize themselves as a distinct unit or department‚ but who actually work independently of each other to achieve their organizational goals. For example‚ a small business may have a client services group‚ but one person may focus on local clients‚ one person may focus on regional clients and a third person may assist those individuals. Also‚ groups tend to be permanent fixtures with ongoing goals or responsibilities
Premium Personality psychology Person The A-Team
Cos outsourcing cross-culture grooming for staff For HR managers in the knowledge driven technology sector‚ managing a young workforce and training them on cross culture issues‚ has emerged as a strategic differentiator. Increasingly‚ for Indian companies‚ which are serving a diverse set of enterprises‚ spread across different geographies‚ grooming their staff on some simple and‚ yet‚ tricky culture issues‚ is getting increasingly institutionalised or becoming an expert outsourced option. Dr
Premium Organizational culture Culture
The article that I found is called “Black educators fired from private Manhattan preschools because of race: suit”. The article is about five African American women that filled a lawsuit against their employers because of race discrimination. These women worked as educators at a private Manhattan preschool and were fired between 2010 and 2013 after the private preschool brought in a new head administrator named Renee Bock. They claimed they worked in a hostile environment and that after getting fired
Premium Racism African American Race
1. What distinguishes personnel economics from labour economics? Personnel economics is the narrow sub-discipline of economics studying the internal personnel workings of the organization where labour economics is a sub-discipline of economics studying the interaction of various actors (employees‚ non-workers‚ organisations and governments) in the labour market and of broad labour market processes and outcomes. 2. What insights may economic models bring to bear
Premium Management Labor Peter Drucker
introductory paragraph. Change bullet point styles. Create a table of contents using the Table of Contents feature. Part II Read the following scenarios: You are working at a support desk for a company providing onsite and telephone support to customers with Microsoft® Word® questions. On this particular day‚ you are presented with the following three situations: Situation 1: A student‚ planning to attend a local college in the fall‚ has been told to purchase word processing software for an English
Premium Word processor Tour de Georgia Microsoft Word
quality and justice on customer satisfaction and the continuance intention of mobile value-added services: An empirical test of a multidimensional model Ling Zhao a‚ Yaobin Lu a‚⁎‚ Long Zhang a‚⁎‚ Patrick Y.K. Chau b a b School of Management‚ Huazhong University of Sci. and Tec. Wuhan 430074‚ China School of Business‚ The University of Hong Kong‚ Hong Kong‚ China a r t i c l e i n f o a b s t r a c t Understanding the antecedents and consequences of customer satisfaction in the mobile
Premium Dimension Service Service system