maintain relationships for potential repeat purchases. Customer management is based on the operational responses‚ which is from the sales‚ marketing and customer services sections. Data and information collected from the customers are processed in the CRM system to create better customer ’s strategy (Mosadegh & Behboudi‚ 2011). However with the explosive growth of social media‚ companies need to embrace a new strategy which is the Social Customer Relationship Management (SCRM). "Social CRM is a
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Communication and Health in Social Care Student No. and name: Lecturer: Group: Information fromWorking to standard: a code of conduct for support workers in health care ’Principles’ can be described as ’moral rule - guiding behavior’‚ ’consistent regulation of behavior according to moral law’‚ ’to impress with a doctrine’‚’a constituent part’‚ [ ’a fundamental’. Support is necessary as this is part of what makes health and social care settings successful. Good support services
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Principles of safeguarding and protection in health and social care Task A Booklet Create a booklet about safeguarding‚ which can be used as a reminder for people who work in the care profession. The booklet must: Ai Describe in your own words what is meant by the following types of abuse: • Physical abuse – Body harm. Bruising‚ fear… • Sexual abuse – Forcing sexual behaviour. Bruising around genital areas‚ fear from p/care… • Emotional/psychological abuse –Verbal abuse to maintain
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and don’t have a clue about Pythagoras Theorem‚ yet they still push their teenage daughters/sons to do their very best at any high achievement standard. Nonetheless‚ in your article you have declared that teenagers do some foolish things. I truly understand that teenagers makes some thoughtless mistakes and can’t yet think straight however I can assure money takes a huge part in all of the problems the world faces till this very day with the cause of poverty and economically harassed parents who have
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Health & Social Care NVQs Legislation England Legislation Information (England) Introduction In this document you will find an overview of some of the Government Policy and legislation which has an impact on workers in health and social care settings. You will be able to identify the legislation that most affects the work you do‚ and will have a broad understanding of the International‚ European and UK Government policy that has an impact upon the way we must work. Plans for genuine partnership
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Introduction to communication in health‚ social care or childrens or young people’s settings 1.1.1. Identify different reasons why people communicate. There are many reasons as to why different people communicate. The main reason is to express needs; to share ideas and information; to reassure; to express feelings; to build relationships; socialise; to ask questions; to share experiences People communicate in order to establish and maintain relationships with others‚ to give and receive information
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related. Theories of the family From the specification: The relationship of the family to the social structure and social change Functionalist views: the importance of the nuclear family‚ the universality of the family‚ changing functions‚ how the nuclear family ‘fits’ modern society. Marxist views: the family as part of the ideological state apparatus‚ as an agent of social control. Feminist views: patriarchy; liberal‚ radical and Marxist feminism. Consensus/Positive
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Jewel and Esk College 11 Social Care Theory for Practice Assessment 1 Outcome 1 ALISON HERRIOT Values 1) The values that I hold at this point in my life have developed over the years there have been many influences like family‚ friends‚ work‚ and my life experiences have played a part in the development of these values. Values are a guide that I feel I need to have in order for me to continue my life in the right direction and be as happy as it can be. These are some of the values and
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Health&Social Care (adult) Advanced Diploma including Dementia Pathway Unit CU1572 Support Use of Medication in Social Care Settings 1.1. There are four acts that governs the use of medication in social care settings. a.) The Medicine act 1968 -governs the manufacture & supply of medicines. This requires that the local pharmacist or dispensing doctor is responsible for supplying medication. He or she can only do this on the receipt of a prescription from an authorised person eg a doctor.
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current ethical guidelines for counsellors and supervisor practitioners influence counselling interactions in health & social care. (400 words) The purpose of this report is to explain how current ethical guidelines for counsellors and supervisor practitioners influence counselling interactions in health and social care. “Everyone who works within the health and social care sector has to abide by the ethical guidelines. “Ethics can be defined as a set of moral principles or rules of conduct.”
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