introduce the Inputs ~ Process ~ Outputs model 2. To illustrate the tension between standardisation and innovation Case Synopsis Roy Rogers Restaurants is a fast food franchise business owned by Marriott Corporation. Roy Rogers is pursuing a strategy of aggressive growth through the licensing of independent franchisees (ie.‚ independent owners) to operate its restaurant outlets. The case describes the nature of the franchise industry and provides statistics on the major franchise organisations. The decision
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company’s ability to serve its customers and to make a profit. A change in any of these forces generally requires a company to re-assess its competitive strategies. Competitive rivalry According to Porter’s Five Forces Model‚ if entry into a market is easy then rivalry is likely to be high. Considering McDonald’s competitive rivalry‚ there is intense competition in fast food industry that many small fast food businesses fight with each other to improve their customer base. This makes a competition
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1.0 Introduction Competition in the restaurant industry is very competitive. Restaurants compete torwards offering customers real value for money. Every customer wants the best quality of food he or she offers money for and at the lowest price possible. With all food joints with this tough competition in mind‚ it is very important for them to understand what their customers want. La Tante Royale understands the fact that its customers want value for money but would not compromise on
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INTRODUCTION "Online Restaurant Reservation System (ORRS)" is web application. This system wake to provide service facility to restaurant and also to the customer. The services that are provided is food ordering and reservation table management by the customer through the system online‚ customer information management and menu information management and report. Main objective build the system this is to provide ordering and reservation service by online to the customer. With this system online
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the way the employees will behave the customers. In order to achieve this‚ there are some subtle behaviors that can send the most powerful messages to the customers. These involve the prompt initiation of the conversation‚ verbal greeting‚ getting customer committed which are all to welcome the customer as a guest. Hi is a good word with a smile on face to greet. Apart from these‚ icebreakers are also important which dispel the suspicious thoughts of the customers by using some compliments‚ comments
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Chapter II PROJECT BACKGROUND AND HISTORY Restaurant means a business whose principal purpose is the sale of food or beverage served in paper‚ plastic or other disposable containers for immediate consumption inside‚ outside or away from the building‚ including businesses that provide delivery of food for immediate consumption. In the restaurants‚ products and suppliers are used on a “first-in‚ first-out” basis to ensure freshness. This chapter is more on the description of the project background
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Seafood Restaurant Nanaimo‚ BC. V9T 4B2 NEWS RELEASE Release: Immediate From: ManKit Au-yeung Public Relation Officer THE ORTHODOX CHINESE SEAFOOD ARE APPEARED IN NANAIMO Nanaimo‚ Feb. 14--Jasmine Seafood Restaurant has been opened and located in Nanaimo Seaside Center last month. Jasmine Restaurant is an important
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Fast Food Restaurant Business Plan 1.0 Executive Summary 1.1 COMPANY & INDUSTRY Nudlez‚ a Washington Corporation‚ is in the fast-food service industry. The company has developed a unique business model that reduces overhead by utilizing mobile vending units as opposed to brick and mortar stores. This is a very popular alternative to dining in larger business centric cities. 1.2 PRODUCTS & SERVICES Nudlez provides high quality‚ fast-served Asian-styled meals‚ based on a central theme
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Classic Savory Restaurant The years following the end of World War II proved significant not just for the Philippines but for the four Ting brothers as they moved to start a fresh life and establish their livelihood. By 1950‚ the brothers had put up a "panciteria" in the busy district of Quiapo serving mainly lomi. Over time‚ as their little panciteria grew in popularity and as the brothers began to discover other dishes they could serve their customers‚ they were able to create a ’special’ recipe
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1. Key Performance Indicators for Restaurants‚ Cafes‚ Catering‚ Clubs & Hotels http://www.profitablehospitality.com/public/88.cfm 1) Financial perspective * Reduce food loss 2) Internal business perspective * Follow preparation * Follow schedule * Teamwork * Job performance 3) Customer perspective * Challenge 4) Learning and growth perspective * HR development * Self- improvement * Employee’s performance was evaluated through observations
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