IMaCS Research & Analytics TRAVEL AND TOURISM September 2011 Prepared by Industry Report on Sri Lanka And i Contacts: W Don Barnabas‚ Managing Director/CEO ICRA Lanka Limited‚ #10-02‚ East Tower‚ World Trade Center‚ Colombo 01‚ Sri Lanka Telephone: +94 11 4339907 Mobile: + 94 773417517 Fax: +94 11 2333307 Email: wdbarnabas@icralanka.com www.icralanka.com V Sriram Chief General Manager ICRA Management Consulting Services Limited India Telephone: +91 44 4596 4329
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INVESTIGATING TRAVEL AND TOURISM SECTOR INVESTIGATING TRAVEL AND TOURISM SECTOR HUSSAIN SHUHAD Student id: 34218 TARVEL AND TOURISM BATCH 13 FACULTY OF HOSPITALITY AND TOURSIM STUDIES HUSSAIN SHUHAD Student id: 34218 TARVEL AND TOURISM BATCH 13
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Excitement for Travel & Tourism – both overall and private – reinforces meander. In 2011‚ US$650 billion in capital speculation‚ or 4.5 percent of aggregate‚ was driven by Travel & Tourism. While a bit of this is identified with individual leisure activities in working environments that especially advantage voyagers‚ for case‚ the headway of lodgings and resorts‚ Travel & Tourism comparatively drives framework redesigns that with everything considered point of interest sightseers‚ neighborhood inhabitants
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Influencing Travel & Tourism Consumer Behaviour I want to do this! What’s This? .. . suitcases image by Alexander Ivanov from Fotolia.com Many factors influence travel and tourism consumer behavior.As of 2010‚ the global travel industry contributed 9.2 percent of the world’s total gross domestic product‚ according to the World Travel and Tourism Council. People travel for work‚ to visit family and friends and for pleasure. When it comes to making choices about where and how to travel‚ multiple
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Unit 4- P3 Knowing the customer service skills required to meet customer needs in travel and tourism contexts. Communication skills is important an important part of the travel and tourism industry. It is important to use the appropriate methods of communication for a given situation. Communication takes place face-to-face‚ by telephone‚ in writing electronically (e-mail and fax). Face to face is dealing directly with customers either face to face‚ individually or in a group situation. Dealing
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Unit 11: Unit code: QCF Level 3: Credit value: Safeguarding Adults and Promoting Independence K/600/8963 BTEC Nationals 10 Guided learning hours: 60 Aim and purpose This unit aims to enable learners to be aware of different types of abuse and to understand why this may happen. They will be able to develop knowledge of work to safeguard adults‚ and an understanding of how the rights‚ independence and the wellbeing of adults are promoted through a person-centred‚ multi-agency approach.
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Travel and Tourism in Australia to 2018 On 21ST APR. 2014 The report provides detailed market analysis‚ information and insights‚ including: Historic and forecast tourist volumes covering the entire Australian travel and tourism sector Detailed analysis of tourist spending patterns in Australia for various categories in the travel and tourism sector‚ such as accommodation‚ sightseeing and entertainment‚ foodservice‚ transportation‚ retail‚ travel intermediaries and others Detailed market classification
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selected public service control room including the grading categories used‚ and the role of call handlers and incident managers. Look at the guidance notes to see what needs to be covered. Use the box provided to answer this question. Task 1a (P1) When you look at an emergency incident. It has to be graded by the public services call centre. An emergency incident can be seen in many different ways of all sorts of backgrounds and serviettes. Some are more serious than others and some need
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Different Scenarios Scenario 1: A two week holiday of either Spain or France‚ staying in a minimum 3* hotel for a family of two adults and a child aged 9years old. They can depart around the middle of July‚ but only want to leave from a bus station around the Newport area. All they ask of the hotel is that it has a nice pool within a short walk (30 minutes max.) to the local beach‚ recommendations on board basis’ would be welcomed. The hotel I have chosen that suits there needs the most is in
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CONTEMPORARY ISSUES IN TRAVEL AND TOURISM Task 1: Sharm El-Sheikh of Egypt‚ is the biggest and most important city of Sinai‚ lies at the southern side of the Peninsula where the two gulfs of Aqaba and Suez meet with the Red Sea. With its unique location in the Sinai Peninsula of Egypt‚ it is considered the strategic passageway‚ the meeting point between Asia and Africa‚ and the base of great civilizations. With its diverse features of environment
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