square feet of retail space‚ has over 1000 stores across 51 cities in India and employs over 24‚000 people. The company’s leading formats include Pantaloons‚ a chain of fashion outlets‚ Big Bazaar‚ a uniquely Indian hypermarket chain‚ Food Bazaar‚ a supermarket chain‚ blends the look‚ touch and feel of Indian bazaars with aspects of modern retail like choice‚ convenience and quality and Central‚ a chain of seamless destination malls. Some of its other formats include‚ Depot‚ Shoe Factory‚ Brand Factory
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------------------------------------------------- Internet | | The Internet is a worldwide‚ publicly accessible series of interconnected computer networks that transmit data by packet switching using the standard Internet Protocol (IP). It is a "network of networks" that consists of millions of smaller domestic‚ academic‚ business‚ and government networks‚ which together carry various information and services‚ such as electronic mail‚ online chat‚ file transfer‚ and the interlinked web pages
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Induction program Induction Program 1. Purpose of induction program The induction program is designed to help new employees to become familiar with the requirements of their post and adapt to their new working environment as quickly as possible. The process of inducting a new employee is not complete until he has become thoroughly and satisfactorily adjusted to his job‚ understands the importance of his work in relation to the company operations‚ is familiar with basic company policy‚ regulations
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Training Program Development and Delivery The senior leadership of the customer service call center has realized that current practices are damaging the organization’s reputation and without making some serious improvements in training and development the organization will not have a future. Hiring a HR advisor to progress from their current state is the first step in the right direction. The HR advisor is responsible for providing the customer service call center with valuable practices to establish
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REFERENCE TO BIG BAZAAR” I n fulfillment of the requirement s for Post Graduate Diploma in Business Management (PGDBM) (2009- 2011) UNDER THE GUIDANCE OF: Prof. Dr. Seema Girdhar (Marketing Faculty) SUBMITTED TO: SUBMITTED BY: Prof. Dr. Seema Girdhar HARLEEN KAUR (Marketing Faculty) Roll no. - 6005 GURU NANAK INSTITUTE OF MANAGEMENT Road no. 75‚ Punjabi Bagh‚ New Delhi-110026 A PROJECT REPORT ON “CUSTOMER SERVICE WITH REFERENCE TO BIG BAZAAR” I n fulfillment
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Developed & Compiled by: Institute Of Management Technology Center for Distance Learning‚Ghaziabad. 2010-12 DECLARATION I‚Prashant saxena‚ hereby declare that the project entitled “Operation Management at BIG BAZAAR.” has been personally done by me under the guidance of in partial fulfillment of Post Graduation diploma in business Management with specialization in Operations during academic year 2010-2012. All the data represented in this project is true &
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of the problem for analysis and the questions that will guide the research process. It should give details regarding : The scientific significance of the project‚ justification & policy relevance of the present study. Back ground for the development of the present study; A brief view of the literature (with reference to source author’s name‚ year etc in bracket) related to the research problem summarizing the current status of research works related to the topic already done. Scope of study
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Please find the training and development program for the issue of high AHT (Average Handling Time) iOS Tier 2 UK/IRE department in AppleCare‚ Apple Inc. This training is designed for Luisa Costello’s team of 15 Advisors who are employed 16 months+‚ age range 35-42. Training Needs Analysis: The average AHT is 14.19 minutes instead of the target 11 minutes. I have taken this figure from an internal tool called “Matrix” (appendix 1); this shows the teams averages for stats such as AHT‚ sales and
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A PROJECT REPORT ON “CUSTOMER PERCEPTION – A STUDY AT BIG BAZAAR MYSORE ROAD BANGALORE” In partial fulfilment for the award of the degree of Master of Business Administration By SHIVANAND REG.NO: 09JRCMA040 GUIDE Dr.H.S.MAHABALESHWAR BHATTA PRINCIPAL‚ RRMBA RAJARAJESHWARI COLLEGE OF MANAGEMENT STUDIES & COMPUTER APPLICATIONS No.14‚ Ramohalli cross‚ Mysore Road‚ Banglore-74 (2009-2011) RR COLLEGE OF MANAGEMENT STUDIES AND COMPUTER APPLICATIONS Page 1 CHAPTER-I INTRODUCTION
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INTRODUCTION Big bazaar is a hyper market chain owned by the Pantaloons Retail India Limited‚ with currently more than 50 outlets in metros‚ medium‚ and small cities. Big Bazaar combines the look and feel of Indian bazaars with aspect of modern retail like choice‚ convenience‚ and hygiene. It works on the same economy model like Wal Mart‚ and has had considerable success in many Indian cities and small towns. The idea was pioneered by entrepreneur Kishore Biyani‚ the head of Pantaloons Retail India
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