DETERMINING ASSESSMENT NEEDS AND TRAINING IN THE SERVICE SECTOR Dr. Farzana Firdousi Emirates Institute for Banking and Financial Studies PO Box 62091 Sharjah‚ United Arab Emirates E-mail: ffirdousi@yahoo.com Abstract Training plays a vital role in the success of organizations in the service sector. Profitability of this b sector can depend to a great extent on the service of its employees. Before any kind of training is delivered they are required to identify the training needs within their organizations
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INTRODUCTION Employee training tries to improve skills as add to the existing level of knowledge so that the employee is better equipped to do his present job or to prepare him far a higher position with increased responsibilities. However individual growths are not and end in it. Organization growth needs to be meshed with the individuals growth the concern is for the organizations viability that it should adept itself to a changing environment. Employee growth and development has to be seen in the
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TRAINING AND DEVELOPMENT Introduction Every organization needs to have well trained and experienced people to perform the activities that have to be done. Training is a process of learning a sequence of programmed behaviour. It is application of knowledge. It gives people an awareness of the rules and procedures to guide their behaviour. It attempts to improve their performance on their current job and prepare them for an intended job. Development is a related process. It covers not only
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Development and Training Paper Training and development programs are introduced to organizations to improve the knowledge‚ skills‚ and abilities of employees. In addition‚ development and training programs are essential for an organization to successfully train and educate their employees. The quality and variety of the training companies provide is key for motivation. Reasons for training range from new-hire training about your operation to introducing a new concept to a workgroup. Quality
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competence on the subject matter. Another limitation is that we did not compare this bank’s performance with other banks in the economy; so analysis is not all-inclusive. However‚ we tried hard to do best whatever we have done. This report will mainly consider financial accounting and the ratio analysis of Dhaka Bank Limited. It will not cover the human resource or managerial site of the bank. This report will also not cover the recruitment section or chain of command or anything that related to the management
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Page 1 Learning Theory: Applying Kolb’s Learning Style Inventory with Computer Based Training © Copyright Harold Henke‚ 1996‚ 2001 all rights reserved Author’s note: This paper was written in 1996 as a project paper for a course on Learning Theory. This paper was reformatted in June‚ 2001. Page 2 Organization ................................................................................................. 3 Introduction .............................................................
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Training & Development When most people think of company training‚ the first thing that comes to mind is "inconvenience." Training conjures images of sudden scheduling; disruption of their personal life; travel; long‚ drawn out sessions and a sense of relief mixed with futility when it is over. Hardly the best mindset for learning! What is Training? Training‚ by definition‚ is: 1. To coach in or accustom to a mode of behavior or performance. 2. To make proficient with specialized instruction
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projectreporton.com/MBA/MBA-Project/employees-training-and-development-hr-project-report-mba/training-and-development-of-employees-and-training-need-for-employees.html Project Report - Training and Development of Employees Objectives of the Project Report Training and Development of Employees Finding is the main objective of this project report and some of the sub-objective in this report. They are : * To know the effectiveness of the training programme conducted by the company. * To
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Training and Development in Small Businesses July 28‚ 2013 Training and Development in Small Businesses Introduction Increased globalization coupled with a myriad of other factors such as entry of more firms into the market and use of better machines have led to immense competition between various firms (Steele‚ 2009). This has made strategic managers to think of ways and means of not only ensuring maximum productivity‚ but also gaining a competitive advantage within the market at large
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INTRODUCTION: Training refers to importing of specific skills‚ abilities and knowledge to an employee or it is any attempt to improve present or future‚ employee performance by increasing an employee ability to perform‚ through learning‚ usually by changing the attitude or increasing his/her skills and knowledge. Training is needed not only for technicians who work in the shop floor but also for supervisors‚ managers and executives. After training‚ candidates will be placed on the jobs to perform
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