GM 591: Leadership and Organizational Behavior Project Proposal Overview of Organization The Organization I will be researching is ZAPPOS. Zappos is an Internet based shoe company that has blossomed over the years since 1999. They have ventured on to more than just shoes‚ servicing the public with offering things like accessories‚ handbags‚ watches‚ clothing‚ and even home goods. If there was an award for the best company in the U.S.‚ I believe ZAPPOS would receive this award. This company
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shoes as simply their base. With their customer service‚ they believe expanding into almost any category is possible. Challenges & Benefits Zappos is a unique organization. Tony Hsieh‚ the CEO‚ believes in and has studied happiness and motivation and uses these as the backbone to the company’s philosophy. Hsieh has core beliefs that have built the company into the empire it is‚ going from zero to $1 billion in sales in only ten years. Hsieh’s ideas can be summed up as seven principles (WordofMouth
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Amazon to expand and strengthen its market share in soft-line retail catego ries such as shoes and apparel—categories o the company considered strategically important to its b usiness growth.1 While Amazon’s interest e intrigued Zappos’ CEO‚ Tony Hsieh‚ and chairman‚ C OO‚ and CFO‚ Alfred Lin‚ the two senior executives had not felt the time was right until now. A mazon’s offer—10 million shares of stock (valued at $807 million)‚a $40 million in cash and restricte d stock units for Zappos’ employees
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that arise in a timely manner. The integration of the differentiated units within the company is so streamlined that teams can be mixed and reformed occasionally without a hitch. CEO Tony Hsieh wrote a book about delivering happiness and incorporated its practices into the company model. To create customer loyalty‚ Hsieh established a work environment that emphasizes team building and family as a priority. The lines of authority are far from blurred here. Senior managers’ cubicles blend in with the
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In my previous post‚ I explored the importance of positive work environments and one key benefit is that great workplaces can help motivate employees. It makes sense. Employees that are happy tend to be more productive‚ which is better for a business’ bottom line. Lots of research has shown the relationship between employee satisfaction/perception and a company’s success. I’ve seen it firsthand for more than two decades. Motivated employees can make all the difference in a successful company
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Assignment 2: Human Resource Strategy By Whitney Sugg Professor Gary Shelton BUS 508: Contemporary Business February 15‚ 2015 Human Resources are an important part of any corporation. They assist employees through implementing programs that facilitate training as well as offering employees benefits such as retirement and leave. While examining the best companies to work for we see the different actions companies take to create employee satisfaction which in turn creates successful companies
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a strong brand. By doing so Zappos.com profits were shown to be successful since they have been founded. With their success thee secret was very simple. The founder Nick Swinmurn started this business along with Tony Hsieh in 1999. The story that was told Swinmurn left a voicemail to Hsieh where he almost deleted the message. Swinmurn told him about those selling shoes was a $40 billion market. From there they have launched officially in June 1999. This business will be presented with the common characteristics
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Culture and diversity of a company is extremely important and will determine the success of a business. Deciding what culture is best for a company is challenging. A lot of focus should be on what type of leader is most appropriate for the organization. Implementing strong values will strengthen the company. The way company’s adapts to change will also affect the way a company will prosper during challenging times. Founded by Nick Swinmurn in 1999 Zappos Company is a solely web based retailer
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and has never gone down or out of commission during my shopping experiences. Zappos’ customer focused environment stemmed from owner /chief executive Tony Hsieh. Hsieh’s goal was to offer impeccable service thus producing customer satisfaction and repeat business with a distinction from the rest. By prioritizing Zappos’ company culture‚ Hsieh achieved his goal. His objective was to be good to his employees and create a happy and satisfied work team who would in turn create that same happiness
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In 1999 the founder of Zappos was Nick Seinmurn‚ it all began when he was walking around a mall in San Francisco looking for a pair of shoes. He tired looking for shoes everywhere in the mall and couldn’t find the right pair and went home empty-handed and at home‚ Nick tried looking for his shoes online and was again unsuccessful. So Nick decided to quit his day job and start an online shoe retailer and in 1999 that’s when Zappos.com was born. The original idea was to create a web site that offered
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