Ah‚ A Tim Horton’s double-double. This north of the border slang refers to a steamy coffee with double cream‚ double sugar‚ and to top it off‚ a beautifully glazed maple donut. This is a staple snack of the gray‚ cold‚ Canadian morning. What could make it better‚ you ask? A multi-billion dollar Canadian-American merger of course! This is huge news‚ as it has enormous implications for both entities‚ as well as the mega-company that they will become. According to Forbes‚ Tim Hortons has 4‚546 restaurants
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No trip to Canada is complete without a visit to Tim Horton’s‚ the famous Canadian coffee and donut chain which is now making its way to American towns near the border. For a quintessential Tim’s experience‚ have an Iced Capp (basically a vanilla and coffee flavoured milkshake) and a box of Timbits (Canada’s
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If I were a Tim Hortons Restaurant Owner I would find the best ways possible to make sure my team is committed and engaged. Getting to know my team members is one way I would start. To find out the learning style and how my teams works best‚ I would create a survey that would be distributed to each team member to complete. The survey would consist of questions like‚ “What encourages you to work harder?” or “What can be done to help you feel more motivated to achieve goals?” By getting to know
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Teens are hanging out at Tim Horton’s and although they are not causing trouble it makes people feel uncomfortable and makes them think they are up to no good. They really just want a place to meet‚ talk and laugh as a group. They pick well lit places so people can see what they are doing. They hang out here because they are too young for bars and clubs. They don’t go to someone’s house because there are a lot of them and they are noisy. They also hang out in places like Tim Horton’s so they can have
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SWOT Analysis for Burger King & Tim Horton’s Burger King-Tim Horton’s Internal Factor Evaluation Strengths Weight Rating Weighted Score Tim Horton’s revenue 0.08 4 0.32 Tim Horton’s same-store sales growth 0.09 4 0.36 Tim Horton’s market shares in Canada (70% baked goods‚ 75% coffee) 0.09 4 0.36 Burger King size 0.05 3 0.15 Tim Horton’s brand image 0.09 4 0.36 Burger King’s brand recognition 0.04 3 0.12 Tim Horton’s healthier options 0.07 3 0.21 Burger King’s tax savings of 8.5% (moving headquarters
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to present more various services with higher quality due to the increase in competition and keeping the durability and their profitability. Indeed in these years the increasing trend of competitive environment in the banking industry of the country attracted banks to the field of offering banking services expected by the customers more than before. In this issue paying attention to the effective factors on customers’ expectations and its relationship with services quality is one of the important
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Service quality on motor bike manufacturing sector in hero honda....................... .... with performance. [1] A business with high service quality will meet customer needs whilst remaining economically competitive. [2] Improved service quality may increase economic competitiveness. This aim may be achieved by understanding and improving operational processes; identifying problems quickly and systematically; establishing valid and reliable service performance measures and
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www.sciedu.ca/ijba International Journal of Business Administration Vol. 2‚ No. 1; February 2011 Comparative Analysis of Business Students’ Perceptions of Service Quality Offered in Kenyan Universities Sarah Wambui Kimani (Corresponding author) The Catholic University of Eastern Africa P. O. Box 62157‚ 00200‚ Nairobi‚ Kenya Tel: +254-716-642262 E-mail: swambui@cuea‚ swambuikimani@yahoo.com Elias Kiarie Kagira Department of Business Administration‚ Africa Nazarene University (Kenya) P.O
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EXECUTIVE SUMMARY Customer service is the service provided to customers before‚ during and after purchasing and using goods and services. Good customer service provides an experience that meets customer expectations. It produces satisfied customers. Bad customer service can generate complaints. It can result in lost sales‚ because consumers might take their business to a competitor. Good customer service involves developing bonds with customers‚ hopefully leading to long term relationships. It
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CUSTOMER SATISFACTION TOWARDS SERVICE QUALITY OF FRONT OFFICE STAFF AT THE HOTEL A MASTER S PROJECT BY ALIN SRIYAM Presented in Partial Fulfillment of the Requirements for the Master of Arts Degree in Business English for International Communication at Srinakharinwirot University May 2010 CUSTOMER SATISFACTION TOWARDS SERVICE QUALITY OF FRONT OFFICE STAFF AT THE HOTEL A MASTER S PROJECT BY ALIN SRIYAM Presented in Partial Fulfillment of the Requirements for the Master of Arts Degree
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