Trends Towards Holistic Thinking In Management Trends towards holistic thinking in "QUALITY MANAGEMENT" (in Manufacturing Sector) Quality as a concept has been widely used for the improvement in the performance of organizations. In its initial stages it was applied only to the manufacturing sector‚ but subsequently it spread to the services and other sectors. Over the years the definition of quality has been revised from being applied only to products; subsequently quality initiatives have
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Certified Sixsigma Greenbelt Handbook Practice Questions (Selected from the past ASQ Exam questions and Study guide to match the BOK and Cognitive levels) 1. The following is a sample data set. 10 8 8 6 5 What is the variance of this data set? a. 3.0 b. 3.8 c. 7.3 d. 7.4 Ref: CCT Study Guide Q7 2. An auditor should use a histogram in a quality audit to do which of the following? a) b) c) d) Provide objective evidence that the auditee uses statistical process control (SPC) Expose patterns that
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Total Quality Management Program: BBA Section: A Final project Submitted to: Mr. Haris Aslam Submitted by: Usman Riasat 094005118 Humza Arshad 094005138 Ahmed Ali Awan 094005182 Muhammad Saad 094005199 DATE: 29-12-12 REMARKS _____________________________________________________________________________________________________________________________________________________________________________________
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Quality – term used by customers to describe their general satisfaction with a product/service Quality dimensions: 1. Customer satisfaction 2. Employee involvement 3. Continuous improvement in performance Customer Satisfaction 1. Conformance to Specifications – process performance standards; relates to consistent quality‚ on-time delivery‚ or delivery speed 2. Value – how well a service or product serves its intended purpose at price customers are willing to pay‚ relies on customer’s expectations
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INTRODUCTION TO SIX SIGMA CONTENT FLOW… Understanding Six Sigma Definition World at Six Sigma examples Six Sigma Scale Why Six Sigma Six Sigma Methodologies & Tools Define Measure Analyze Improve Control WHAT’S IN A NAME? Sigma is the Greek letter representing the standard deviation of a population of data. Sigma is a measure of standard deviation (the data spread) σ μ SIX SIGMA IS … A statistical concept that measures a process
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3 Sensation and Perception Key: Answer‚ Page‚ Type‚ Learning Objective‚ Level Type A=Applied C=Conceptual F=Factual Level (1)=Easy; (2)=Moderate; (3)=Difficult LO=Learning Objective SG=Used in Study Guide p=page MULTIPLE CHOICE The ABCs of Perception Learning Objective- 3.1 What is sensation and how does it enter the central nervous system? 1. ______ are the raw data of experience‚ based on the activation of certain receptors located in the various sensory organs. a)
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to Detect Special Causes of Variation Lecture Outline • • • • • • • Basics of Statistical Process Control Control Charts Control Charts for Attributes Control Charts for Variables Control Chart Patterns SPC with Excel Process Capability Statistical QA Approaches Statistical process control (SPC) • Monitors production process to prevent poor quality Acceptance sampling • Inspects random sample of product to determine if a lot is acceptable Design of Experiments Statistical
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process which is designed to deliver product and services which are perfect on a constant basis. Six Sigma means at many organizations are simply means a measure of quality that strives for near perfection. Six Sigma is associated with process capabilities of greater than 1.5‚ which is called ‘World class Performance’. Sigma is statistical terms which connotes with standard deviation of process measured about its mean. Six Sigma refers to the number of sigma measured under a process as the variation
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Question: What is the difference between Sen and Nussbaum’s definition of agency? Sen looks at development ethics in two ways‚ through agency and well-being and achievement and freedom. He says that agency and well-being requires aid from individuals and institutions. Sen explains that there are two dimensions to agency‚ which includes achievement and freedom. According to Sen‚ agency achievement is realizing one’s goals and having reason to achieve or pursue those goals even if it does not benefit
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Executive Summary Toyota Motor Manufacturing (TMM) confronted with several critical issues. (See Appendix 1) These issues caused the insufficient Just-in-Time (JIT) system. The first two critical issues are too much dependence on sole supplier and insufficient information management. Since TMM failed to communicate with sole supplier KFS‚ they projected the production unrealistically. Also‚ because of incapability of KFS to supply the car seat demand‚ a growing number of cars sit off the line with
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