……………13 6. References…………………………………………………………………………..14 7. Appendices A. Bob’s Restaurants Operating Performance & Selected Balance Sheet Items‚ Fiscal Years 1997 – 2004…………………15 B. Bob’s Restaurants ratio calculations……………………………………….16 Financial Analysis: Bob’s Restaurants 1. Introduction In the following analytical report‚ the financial performance of Bob’s Restaurants is assessed. Operating Performance & Selected Sheet Items for the years of 1997-2004
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Perceptions of Restaurant Cleanliness: A Cross Cultural Study By Seung Ah Yoo Thesis submitted to the faculty of the Virginia Polytechnic Institute and State University in partial fulfillment of the requirement for the degree of Master of Science In Hospitality and Tourism Management Suzanne K. Murrmann‚ Chair BeomCheol (Peter) Kim Manisha Singal July 9‚ 2012 Blacksburg‚ Virginia Keywords: Service Quality‚ Restaurant Cleanliness‚ Culture Customer Perceptions of Restaurant Cleanliness:
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Knowledge management in projects - a study of small consulting firms Gustav Pilsmo Luleå University of Technology Bachelor thesis Computer and systems science Department of Business Administration and Social Sciences Division of Information Systems Sciences 2010:261 - ISSN: 1402-1773 - ISRN: LTU-CUPP--10/261--SE Abstract Title: Knowledge management in projects- A study of small consulting firms Author: Gustav Pilsmo Background: Knowledge management and how organizations capture the experiences gained
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Quilas‚ Kevin Braet D. Rapog‚ Shiela S. Ronolo‚ Isabel B. Sabio‚ Marilou P. INTRODUCTION There are different types of restaurants‚ some of these are the local restaurants known as chop bars‚ bar and restaurants‚ hotel and restaurants‚ fast-food restaurants‚ fine-dining restaurants‚ theme restaurants and casual dining restaurants. Regardless of its types‚ restaurants tend to manage its operation through integration of people‚ data and technology into a system. The use of Information Technology
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Inventory Management System In Partial Fulfillment of the Course CS 311 “Web Programming” Presented by Opleda‚ John Lingcar R. Gatbunton‚ Danica A. Poligrates‚ John Lander C. Tolentino‚ Gaylyn B. March 2013 EXECUTIVE SUMMARY This dissertation addresses the management of inventory systems. We deal with some information issues related to the demand process. Namely‚ how to control products that have intermittent demand. Moreover‚ we investigated the impact of data collection on
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Olive Garden Italian Restaurant‚ Ruby Tuesday‚ and Hard Times Café represent three franchise-operated‚ chain restaurants in the DC metropolitan area. This paper examines the organizational goals‚ authority structure‚ field research‚ customer seating patterns‚ technology‚ organizational structure‚ operational logistics‚ research limitations and team recommendations. The Olive Garden Italian Restaurant located is located Bowie‚ MD and is a franchised restaurant which was established in 1992 by Bill
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Restaurant manager A restaurant manager is someone who is the ’face’ of a restaurant and whose main responsibilities are to deal with customer service issues‚ as well as to ensure that the food quality coming out of the kitchen is the best it can be. He or she also deals with staffing issues and ensures that everything runs as smoothly and profitably as possible. The Duties and Responsibilities 1.Supervision The managers have to oversee the activities of the kitchen and dining room. Supervisory
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Hotel and Restaurant Research Strategy Restaurant strategies to attract customers Impact of incentives to employees Effective Customer care Hotel guest satisfaction Factors to develop tourism in your place Problems that occur in hotel and restaurant Hospitality Generally‚ hospitality refers to jobs in the hospitality industry‚ such as hotels‚ restaurants‚ catering‚ resorts and casinos as well as other hospitality positions that deal with tourists. Hospitality involves the relationship
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Applicability of SERVQUAL in restaurants: an exploratory study in a Portuguese resort Vera Patrício (vera.l.patricio@seg-social.pt) Rogério Puga Leal (rpl@fct.unl.pt) Faculty of Science and Technology‚ Universidade Nova de Lisboa‚ Portugal Zulema Lopes Pereira (zlp@fct.unl.pt) Faculty of Science and Technology‚ Universidade Nova de Lisboa‚ Portugal SERVQUAL is the most popular instrument to ascertain service quality. However‚ some debate exists about its ability to characterize different service
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Opening a restaurant takes time‚ patience and plenty of work. Deadlines must be met‚ and your efforts must be set towards meeting your budget and creative specifications. But with the right planning‚ getting everything done in a timely manner can be accomplished with minimum frustration. What should I know before opening a restaurant ? Since your first priorities will be to the building your business will be located in‚ and to the supplying of your restaurant‚ you need to work closely with your
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