CUSTOMER SATISFACTION AT BIG BAZAAR” CERTIFICATE GUIDE CERTIFICATE DECLARATION ACKNOWLEDGEMENT TABLE OF CONTENTS 1.INTRODUCTION 2.RESEARCH METHODOLOGY 3.REVIEW OF LITERATURE 4.PROFILE OF THE COMPANY 5.ANALYSIS AND INTERPRETATION OF DATA 6.SUMMARY OF FINDINGS‚ CONCLUSIONS AND RECOMMENDATIONS 7.BIBLIOGRAPHY 8.ANNEXURE CHAPTER 1 INTRODUCTION The word "Retail" originates from a French-Italian word. Retailer is someone who cuts
Premium Retailing Shopping mall Department store
CUSTOMER SATISFACTION SURVEY OF NEPAL SBI BANK Your responses are anonymous and confidential. 1. Gender 1. Male [ ] 2. Female [ ] 2. Age 1. 30 years and below [ ] 2. 31-40 years [ ] 3. 41-50 years [ ] 4. Over 50years [ ] 3. What is your primary occupation? 1. Business Man [
Premium Financial services
KHANDELWAL COLLEGE OF MANAGEMENT STUDIES A MARKET SURVEY REPORT On SATISFACTION TOWARDS THE RIDER ON THE YOUNG BAJAJ BIKE SUBMITTED FOR THE PARTIAL FULFILLMENT OF THE DEGREE BACHELOR OF BUSINESS ADMINISTRATION. SUBMITTED BY UNDER GUIDANCE CERTIFICATE Date……………… ACKNOWLEDGEMENT I would like to take this opportunity to express my deep gratitude to all those who‚ directly
Premium Bajaj Auto
Shopping Mall Experiences‚ Perceptions‚ and Expectations: A Qualitative Study”‚ Retrieved on Jan. 25‚ 2012 from http://eab.ege.edu.tr/pdf/6_1/C6-S1-M10.pdf. John B.‚ Clark and Hojong‚ Hwang (2000)‚ “International Comparative Analysis of Customer Satisfaction with Discount Stores‚ Retrieved on Jan. 25‚ 2012‚ http://www.sba.muohio.edu/abas/2002/cancun/Clark_International%20comparative% 20analysis%20of%20customer%20satis%E2%80%A6.pdf. Kaul‚ Subhashini (2005)‚ “Measuring Retail Service Quality: Examining
Premium Retailing Shopping mall
What is fast food and why is it so popular? Fast food refers to food that can be prepared and served quickly. Fast food restaurants usually have a walk up counter or drive-thru window where you order and pick up your food. Fast food restaurants are popular because they serve filling foods that taste good and don ’t cost a lot of money. However‚ fast food is usually cheap because it ’s often made with cheaper ingredients such as high fat meat‚ refined grains‚ and added sugar and fats‚ instead
Premium Nutrition Fast food Restaurant
Articles/Knowledge Sharing » General » A Model Questionnaire On Customer Satisfaction in Banking Service Posted Date: 20 May 2010 | Resource Type: Articles/Knowledge Sharing | Category: General | Author: k. senthamilarasu | Member Level: Silver | | Rating: | Points: 10 (Rs 5) | | | This is model questionnaire on customer satisfaction in banking service. | | A survey On Customer Satisfaction In Banking Services 1. Name : 2. Address : 3. Occupation : 4
Premium Bank Online banking Cheque
Research Problem The purpose of this study is to investigate the relationship between university facilities or services and student satisfaction that occurs in a Malaysian public university in Sabah namely Universiti Malaysia Sabah (UMS). By studying‚ we are able to know whether it has a forthright effect of facility or service quality on the student satisfaction. In addition‚ we are also be able to grasp a better understanding of the nature of services and facilities offered to students in higher
Premium University Perception Customer service
SOCIAL BEHAVIOR AND PERSONALITY‚ 2008‚ 36(9)‚ 1237-1250 © Society for Personality Research (Inc.) Nepotism‚ Favoritism aNd CroNyism: a study oF their eFFeCts oN job stress aNd job satisFaCtioN iN the baNkiNg iNdustry oF North Cyprus Huseyin ArAsli And MustAfA tuMer Eastern Mediterranean University‚ Gazimagusa‚ North Cyprus Nepotism‚ cronyism and favoritism are unprofessional practices giving preferential treatment to relatives and friends in employment. For this study a survey was carried out
Premium Bank Employment Job satisfaction
A STUDY ON RELATIONSHIP BETWEEN QUALITY OF SERVICE AND STUDENTS’ SATISFACTION AT UNIVERSITY CAFETERIA 1. BACKGROUND OF THE STUDY The college student market is currently influencing the expansion of university food services. Due to the dining unit options as well as increasing off campus competitors‚ college students are not tolerating poor quality of food served by university dining services. The college student market is currently influencing the development of institutional food service
Premium Restaurant Catering Quality of service
Does Amplifying Savoring and Life Satisfaction Lead to Happiness? Name: xxxxxx Course: xxxx Institution: xxx Abstract In this paper‚ we focus on some of the ideas that a new field of psychology known as “positive psychology” is looking into‚ how amplifying savoring and life satisfaction can improve people’s overall happiness. Bryant and Veroff (2007) found that savoring is a process where people are aware of pleasure and appreciate the positive experience in their life‚ which increases happiness
Premium Regression analysis