individual’s self-motivation and job satisfaction. 1.1 What is job satisfaction? Job satisfaction is one’s attitude towards his job (positive or negative). Satisfaction in work and the work environment is the basic constituent of employee job satisfaction. Employee attitudes and values influence their behaviour. Positive outlook and backup from HR helps modify behaviour resulting in higher performance levels. 1.2 Measures of job satisfaction Unlike other psychometric
Free Employment Job satisfaction
In Proceedings of the 17th IEE UK Teletraffic Symposium‚ Dublin‚ Ireland‚ May 16-18‚ 2001 QUANTIFYING CUSTOMER SATISFACTION WITH E-COMMERCE WEBSITES Hubert Graja and Jennifer McManis1 Abstract E-commerce is an increasingly significant part of the global economy. Users of E-commerce Web sites often have high expectations for the quality of service‚ and if those expectations are not met‚ the next site is only a click away. A number of performance problems have been observed for E-commerce Web sites
Premium World Wide Web Website Web page
/(#+/$)01/$#+2)/-3)4%*)!/+#56/7+#%-8)9%-:; maritalsatisfaction Marital satisfaction job satisfaction --X2 CFI RMSEA Maritaldiscord Model 1 Job satisfaction --4 maritaldiscord 1983 Job satisfaction -4 maritaldiscord 1988 Job satisfaction - maritaldiscord 1992 Maritaldiscord -- job satisfaction 1983 Maritaldiscord job satisfaction 1988 -4 Maritaldiscord -- job satisfaction 1992 x2 (df) CFI RMSEA Model 2 Job satisfaction -> maritaldiscord Maritaldiscord -4 job satisfaction X2(df) CFI RMSEA b (SE) P -.033* -.005
Premium Job satisfaction Marriage Family
action report (RAP) Natural Environment- Coal point is a small saline coastal lagoon that opens intermittently. Coal point overs an area of approximately 1.3 km. A range of ecological habitats are supported by the lake‚ which is itself subjected to a wide range of human uses including recreation‚ industry‚ development‚ and rural activities. This has resulted in a high degree of modification to the natural environment and the ecology of the region. Coal point’s flora is mainly gum trees‚ scribbly
Premium Coal Water Natural environment
Attachment and Relational Satisfaction Kamal Rahmani Indiana University Northwest Psychology Today Magazine Have you ever came across and ignored information relating to your romantic partner’s attachment style? Maybe while having a conversation with your lover or your lover’s family members or friends. Surprisingly‚ a recent study showed that one’s attachment style greatly affects their emotional communication which in turn influences the partner’s relational satisfaction. The study examined associations
Premium Psychology Emotion Scientific method
CUSTOMER SATISFACTION IN HOTELS IN CAPE TOWN MBUNGWANA CHRISTINE LUNGISWA 2009 CUSTOMER SATISFACTION IN HOTELS IN CAPE TOWN by MBUNGWANA CHRISTINE LUNGISWA Dissertation submitted in fulfilment of the requirements for the degree Master of Technology: Quality in the Faculty of Engineering at the Cape Peninsula University of Technology Supervisor: A Bester Co-supervisor: Prof. Dr. J A Watkins D. Phil.‚ D. Com.‚ Ph. D. Bellville November 2009 ii DECLARATION I‚ Christine Mbungwana‚ hereby
Premium Hotel Research Hospitality industry
International Journal of Educational Management Emerald Article: Determinants of business student satisfaction and retention in higher education: applying Herzberg’s two-factor theory Oscar W. DeShields Jr‚ Ali Kara‚ Erdener Kaynak Article information: To cite this document: Oscar W. DeShields Jr‚ Ali Kara‚ Erdener Kaynak‚ (2005)‚"Determinants of business student satisfaction and retention in higher education: applying Herzberg’s two-factor theory"‚ International Journal of Educational Management
Premium Higher education Education University
Running head: Improving Quality Management Quality Control and Patient Satisfaction: Improving Quality Management at Grady Memorial Hospital Nicholas B. Fannings Keller Graduate School of Management Grady Memorial Hospital opened its doors in 1892 and is today is listed as the fifth largest public hospital in the United States possessing a 918 bed capacity (LeValley & Page‚ 2010). Grady is designated as the public hospital for the city of Atlanta and noted for housing the only Level
Premium Health care provider Patient Hospital
069019862 Oct 2007 1 CONTENTS Introduction to Customer Satisfaction Case Scenario Research Objective Methodology - Survey Method - Sampling Method - Determining Sample Size Questionnaire Design Analysing Result Conclusion Appendix Bibliography Word Count: 2‚721 Page 3 4 4 4 6 9 10 11 12 2 Introduction to Customer Satisfaction Satisfaction arises when an expectation is being fulfilled. Customer satisfaction refers to the extent to which customers are happy with the products
Premium Sampling Marketing Questionnaire
A STUDY ON CUSTOMER SATISFACTION WITH PANTALOONS CHAPTER 1 INTRODUCTION TO THE STUDY The Indian Retail Industry is the largest among all the industries ‚accounting for over 10 percent of the country’s GDP and around 8 percent of the employment.The Retail Industry in India has come forth as one of the most dynamic and fast paced industries with several players entering the market. Modern retailing has emerged in India in
Premium Retailing Customer Marketing