BBHM101 The Contemporary Hospitality and Tourism Industry |Duration |Level |Core / Elective |Subject Credits |Course Credits | |1 semester |Year 1 |Core |4.5 |BBHM: 150 | | | | | |BIHM: 199 | |Timetabled Hours |Personal Study |Total
Premium Tourism
diversity in hospitality industry (P1)……………………….2 1.2 Structure of different hospitality organizations (P2)……………………………………...6 1.3 Hospitality role and professional bodies (P3)…………………………………………………8 LO2 2.1 Staffing requirements for different hospitality industry (P4) …………..……………10 2.2 Role‚ responsibilities and qualification required for hospitality staff (P5)……..11 LO3 3.1 Operational‚ managerial and legislative issue resulted from recent developments affecting the industry (P6) ………………………………………………………
Premium Hotel Hospitality industry Organizational structure
EFO703 Bachelor thesis in Business Administration Business Administration‚ basic level-300‚ 15 ESTC-points Supervisor: Angelina Sundström Västerås‚ 2010-06-04 Customer Relationship in Tourism Industry --- A case study of Swedish travel agency Group 2546: Yanfei Yan Jie Yang Abstract Title: Customer Relationship in Tourism Industry – A case study on a Swedish Seminar date: 4th of June‚ 2010 Level: Bachelor thesis in Business Administration‚ Basic level 300‚ 15 ECTS Authors: Yanfei Yan‚ Jie Yang Supervisor:
Premium Marketing Customer relationship management
------------------------------------------------- Hospitality Hospitality is the relationship between guest and host‚ or the act or practice of being hospitable. Specifically‚ this includes the reception and entertainment of guests‚ visitors‚ or strangers‚ resorts‚ membership clubs‚ conventions‚ attractions‚ special events‚ and other services for travelers and tourists. The word hospitality derives from the Latin hospes‚ which is formed from hostis‚ which originally meant "to have power." In the West today hospitality is rarely a
Premium Hotel manager Hotel Tourism
of estimating the number of visits to leisure facilities and tourism destinations where visit numbers are not automatically gathered by administrative means. (Veal‚2011) With the merits of questionnaire survey‚ many leisure and tourism research have been used this kind of survey. First‚ current leisure and tourism include mass phenomena‚ so questionnaire survey which is able to gather massive information is suitable for leisure and tourism. Second‚ information from questionnaire survey
Premium Questionnaire Statistical survey Quantitative marketing research
Chapter 1 Introduction Marketing for Hospitality and Tourism ©2006 Pearson Education‚ Inc. Upper Saddle River‚ NJ 07458 Marketing for Hospitality and Tourism‚ 4th edition Kotler‚ Bowen‚ and Makens “Marketing is so basic that it cannot be considered a separate function. It is the whole of business seen from the point of view of its final result‚ that is‚ from the customers point of view…Business success is not determined by the producer‚ but by the customer.” -Peter Drucker ©2006 Pearson Education
Premium Marketing
Hospitality Industry Level 5 Assessor: Pratika Teyssedou Student name: Anastassia Iljina Student ID: 20691 Table of contest Table of contest………………………………..........................................................1 Introduction………………………………...............................................................2 LO1 The current structure of the hospitality industry…………………………..2-6 1.1 The current scale‚ scope and diversity of the hospitality business…………………2
Premium Hotel Hospitality industry
Resource for Hospitality industry due to: Unawareness regarding hospitality industry. Lack of awareness create social status problem. Lack of student counseling. No knowledge about the departments of hospitality industry. Poor knowledge about the institutes offering hospitality industry related courses. No time management. Carelessness regarding career. Unawareness of self capabilities. Lack of proper system to motivate people towards the hospitality industry. Problems in
Premium Hotel Hospitality industry
Hospitality Industry is now-a-days‚ one of the major industries in many countries of the world. This comprises operation of hotels‚ motels‚ resorts‚ guesthouses‚ rest houses‚ picnic and recreation spots etc. while industrialists‚ businessmen‚ professionals‚ working people and of course tourists are the principal customers. In fact in many countries‚ hospitality industry is the principal source of foreign exchange earning. Tourism indicates touring activities by local inhabitants and foreign visitors
Premium Hotel Hospitality industry Tourism
Choosing a career in the Hospitality Industry So‚ it is time to decide what you will do with your life. What will you choose? Perhaps you might consider a career in the hospitality industry. What is the hospitality industry? The hospitality industry is defined as the activity of providing lodging‚ food and beverage‚ and recreational services‚ which include but are not limited to hotels‚ motels‚ clubs‚ casinos‚ restaurants‚ recreation facilities‚ tourism‚ cruise lines‚ and theme parks. Wow‚ what
Premium Hotel Lodging Hospitality industry