Unit 211 – Provide Reception Services 211.1 Understand the purpose of reception services in a business environment Assessment Criteria 1.1. Explain the purpose of the receptionist role as the first point of contact between the public / client and an organisation A. The receptionist is who the customer meets/speaks to first therefor needs to give a good impression of the company‚ they need to appear very professional. This can be portrayed in many different ways including personal appearance and
Premium UCI race classifications Tour de Georgia Receptionist
An Executive Summary The term ‘executive summary’ is used to describe a short piece of writing that offers the key highlights contained in a longer report in such a way that readers can rapidly become acquainted with a large body of material without having to read it all. Its purpose is to highlight the problem or proposal covered‚ the main issue(s)‚ concise analysis and the conclusions or recommended action points for the reader. Whilst it is presented at the front of the report‚ it should
Premium Management Scouting Writing
for Government Officials and Employees AN ACT establishing a Code of Conduct and Ethical Standards for public officials and employees‚ to uphold the time-honored principle of public office being a public trust‚ granting incentives and rewards for exemplary service‚ enumerating prohibited acts and transactions and providing penalties for violations thereof and for other purposes Sec. 1. Title. This Act shall be known as the “Code of Conduct and Ethical Standards for Public Officials and Employees
Premium Government Air pollution Official
Television and Presidential Elections Television has been influential in many aspects of modern society‚ but how has it impacted presidential elections? Today‚ many people get their news from television programs including almost everything about elections. Every four years‚ millions of Americans watch the presidential debates live on the television and listen to analysts’ interpretations of every move each candidate makes. Americans are far more informed about who they are voting for‚ but could
Premium Election Elections
The water quality of the U-High creek was excellent because it had pollution sensitive micro-invertebrates. However‚ not all creeks are this way. One example of humans polluting creeks includes farmers’ pesticides and fertilizers that soak through the ground and travel into the water (Lenntech‚ 1998-2016). These materials hold a lot of phosphorus and nitrogen which causes a surplus of algae. If this occurs‚ then the water could turn green (causing a low aesthetic value) and also once it breaks down
Premium Water Water pollution Oxygen
Benefits of Official Crime Figures Official crime figures (OCF) are essentially figures which have been extracted from a set of data and allow people make informed decisions. Analysis allows for the identification of changes over time and plan and prepare for possible events in the future. They provide insight into crime and stimulates thinking and debate as to the manifestation of such crime. There are a number of different ‘stakeholders’ who use OCF. AGS use these figures as a valuable management
Premium Crime
Home Office and Branch Accounting 1.Jargon Corporation has been operating a branch in Davao for a year. Shipments are billed to the branch at cost. The branch carries its own accounts receivable‚ makes its own collections‚ and pays its own expenses. The transactions for the year are given effect to in the trial balance below: Cash P 8‚500 Home Office current P 35‚000 Shipments from home office 135‚500 Accounts Receivable 25‚000 Sales 147‚000
Premium Accounts receivable Generally Accepted Accounting Principles Cash
Executive Summary: A Project for Quality Improvement and Cost Reduction Most of the health care organizations are very much interested in quality improvement activities since they are facing a big competition in the market. Quality improvement activities and the role of nurses in this area are increasing simultaneously. Since nurses are the primary care givers in the hospitals their influence in quality improvement is remarkable. Quality improvement is a formal method to bring the service to the
Premium Bedsore Patient Hospital
The Official Guide for GMAT@ Review 13th Edition 9.6 Practice Questions the sentence correction questions presents a sentence‚ part or all of which is underlined. Beneath the sentence you will find five ways of phrasing the underlined part. The first of these repeats the original; the other four are different. Follow the requirements of standard written English to choose your answer‚ paying attention to grammar‚ word choice‚ and sentence construction. Select the answer that produces the most
Premium Qin Shi Huang
A Microsoft Banking and Capital Markets White Paper The bank branch of the future 2 The bank branch of the future Contents Redefining the role of branches 4 > Case study: Nascent Digital — understanding customer needs 8 > Article: The Fiserv perspective — information convergence‚ interaction specialization and the importance of integrated channels 10 Recognition — selling to a market of one 12 > Case study: CRM at Wintrust Financial and Fiserv 14 > Case study: Customer-centric at the
Premium Bank Customer relationship management Financial services