application for the development of the banking sector Mobile application development caters to a diverse customer base. As its utilization is being discovered for different purposes an increased activity is also witnessed for this field. Mobile industry made a humble beginning with this application that provides basic functions. As today the complex transactions are being made through mobile applications‚ this is a paving way of new culture of mobile banking. With the integration of internet in mobiles
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Articles/Knowledge Sharing » General » A Model Questionnaire On Customer Satisfaction in Banking Service Posted Date: 20 May 2010 | Resource Type: Articles/Knowledge Sharing | Category: General | Author: k. senthamilarasu | Member Level: Silver | | Rating: | Points: 10 (Rs 5) | | | This is model questionnaire on customer satisfaction in banking service. | | A survey On Customer Satisfaction In Banking Services 1. Name : 2. Address : 3. Occupation : 4. Annual Income
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The mining sector is made up of organisations whose primary activity is the extraction of naturally occurring mineral solids or natural resources. Examples of these types of minerals are coal‚ ores and precious stones. The mining industry also broadly covers quarrying and well operations. The sector comprises two basic activities: mine operations and mining support activities. "Mine operations" involve setting up the mine‚ quarry or well for the organization‚ or on behalf of another organization
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Introduction Most businesses will tell you that quality customer service is the keystone to success. Customer service is all around us. Most of us engage in customer Service activities of some type during our normal daily routines at Work. All of us encounter customer service when we go to the Store‚ call a company on the phone‚ or visit a business’s web site. However‚ simply being exposed to customer service doesn’t mean you understand how to do it well or how to evaluate whether you
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According to King‚ McKay‚ Marshall‚ Lee and Viehland (2008) online banking or electronic banking (e-banking) includes various banking activities conducted via the Internet from home‚ business‚ or on the road opposed to at a physical bank location. This paper shall compare and contrast both the online and offline retail environment for banking services. Internet banking offers great opportunities to the financial-services industry‚ including: • a huge potential customer base • large economies of
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3/11/10 Unethical Issues in the Banking Industry Ethical issues in banking are currently receiving a great deal of attention‚ and those who manage these organizations seem to be under constant public scrutiny. This paper presents and discusses the certain ethical issues and concerns with banking managers. Suggestions for enhancing the degree of ethicalness in organizational practices and decision behaviors’ have also been attempted. Ethical issues in banking and financial service organizations
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INTRODUCTION TO THE HOTEL INDUSTRY According to the British laws a hotel is a place where a “bonafied” traveler can receive food and shelter provided he is in a position to for it and is in a fit condition to receive. Hotels have a very long history‚ but not as we know today‚ way back in the 6th century BC when the first inn in and around the city of London began to develop. The first catered to travelers and provided them with a mere roof to stay under. This condition of the inns prevailed for
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BASEL III AND ABOLITION OF UNIVERSAL BANKING MODEL – IMPLICATION FOR NIGERIAN BANKS Introduction: In the aftermath of the economic recession which pulled down many global banks and exposed multiple weaknesses in regulation and banking structures‚ the Basel Committee on Banking Supervision agreed to new rules on the minimum level (capital ratio) and composite structure of Banks capital on the 12th of September‚ 2010. Broadly speaking‚ the new rules which are widely referred to as Basel III (and are
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CHAPTER ONE INTRODUCTION 1.1 BACKGROUND OF STUDY The Nigeria banking industry has witnessed a lot of changes since the mid 1980’s and this is reflected in the increased volume and complexity of bank operations‚ increased innovations and varieties in product and service delivery. These development have not only been technology driven but have influenced move technological advances. Information technology which is the foundation of modern electronic banking through desktop computers and terminals
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liquor industry – Regulatory hangover to continue The Indian liquor industry is a high-risk industry‚ primarily on account of the high taxes and innumerable regulations governing it. As a result‚ liquor companies suffer from low pricing flexibility and have inefficient capacities‚ which‚ in turn‚ have led to low margins and weak financial profiles. Moreover‚ even though the two large liquor groups in the country enjoy a majority market share‚ the price-sensitive nature of the industry has ensured
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