"The concepts of order winning and order qualifying criteria for companies operating in the low cost airline and tour operator sector" Essays and Research Papers

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    in practice‚ in Manufacturing Strategy Process and Miltenburg‚ J.‚ 1995‚ Manufacturing Strategy – How to Formulate and Implement a Winning Plan‚ Productivity Press‚ Portland‚ USA. Martinez‚ V.‚ Bastl‚ M.‚ Kingston‚ J.‚ and Evand Stephen. (2010) Challenges in tranforming manufacturing organisations into product-service providers Mont‚ O.K.‚ 2004‚ Clarifying the concept of product-service system‚ Journal of Cleaner Production‚ Vol Neely‚ A.D.‚ 2007‚ The servitization of manufacturing: An analysis of

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    Order Size‚ Transportation Costs‚ and Economic Order Quantity Jerome Benedict 604 488 9691 Prepare answers to the following questions prior to class. In class you will be given time to discuss your findings in small groups. Be prepared to present your findings either individually‚ or as a group‚ to the class. This discussion exercise is worth 2.5% of the overall mark for this module. 1. Is it reasonable to think order sizes are infinitely variable? How does this relate to LTL (less-than-truckload)

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    The Low Cost Airline: AirAsia A study of opportunities‚ challenges and critical success factors LGT 3007 Air Transport Logistics Introduction History of low cost airlines The low-cost concept became a moneymaker in the United States‚ where it was pioneered in the 1970s by Southwest Airlines‚ the model for budget carriers elsewhere like Ryanair and easyJet in Europe. Definition of low cost airlines A low cost airline generally has many features that differentiate it from the traditional

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    study - Low cost airlines History of low-cost airlines The idea of LCC originated in the US. Founded in Dallas Texas on June 18‚ 1971 by Herb Kelleher‚ Southwest Airlines offered tickets that worked out to be cheaper than a car or coach ride. It is the fourth largest US airline in terms of domestic customers carried annually. It has been profitable every year since 1973. Low cost airlines in India But a booming economy‚ a congested and crumbling train network and the emergence of low-cost

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    travel agents‚ tour operators etc. are considered the intermediaries (distributors). Their main task is to bring buyers and sellers in the field together and reduce transaction and supply/ownership costs between buyer and seller‚ instead of completely eliminating an intermediary (such as a distributor). Benefits of Tourism Intermediaries
For the producer: * they are able to sell in bulk (for example: hotels) and might be able to transfer a certain risk to the * tour operator depending on

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    Backwoods is a company that specializes in outdoor supplies and apparel‚ and conducts its business through telephonic and mail order means. Backwoods employs forty people in the customer orders division who are primarily responsible for taking customer orders‚ answering questions and complaints‚ processing returns‚ and the like. The operating manager of Backwoods’ customer service department is Gerald Banks. Banks is interested in conducting a training program for his department in an effort

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    THE PORTFOLIO ASSIGNMENT PART A: The European Tour Operators Case Introduction The first part of the Portfolio Assignment will include an analysis of the external environment of two large travel companies‚ Thomas Cook and TUI. The three models that will be included and discussed in the first part of the assignment are PESTEL‚ Porter’s Five Forces and Industry Life Cycle. These three models should be done for both of the companies. For this assignment I should also briefly discuss the overall attractiveness

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    The concept of order-winners and order-qualifiers is originating from an attempt to explain how internal operational capabilities can lead to competitive advantage‚ market success and answer the following : - What drives customers in buying the products manufactured by a company at all. - What makes customers purchase a certain product instead of a similar one manufactured by a competitor. In order for customers to purchase a product a car for example it needs to meet a set of minimum requirements

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    INTRODUCTION The terms “order winners” and “order qualifier” were invented by Terry Hill‚ a professor at the London Business School. These terms is defined as the process of how internal operational capabilities are converted to criteria that may lead to competitive advantage and market success.  The operations people are responsible for providing the order-winning and order-qualifying criteria-identified by marketing-hat enable products to win orders in the marketplace. This process starts with

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    Framework for Tour Operator Manual As we have seen during our classes‚ Tour Operators are one of the links in the holiday retail distribution chain. It is part of your task to put together and organize a package holiday to be sold through retail travel agents. The role of T.O.’s is to act as intermediaries in the retail distribution chain. They provide‚ for example‚ the link between the hotels‚ airlines‚ travel services such as transport companies‚ attractions‚ museums‚ car rental companies‚ etc

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