ORDER-WINNING AND ORDER-QUALIFYING CRITERIA The terms "order winners" and "order qualifiers" were coined by Terry Hill‚ professor at the London Business School‚ and refer to the process of how internal operational capabilities are converted to criteria that may lead to competitive advantage and market success. In his writings‚ Hill emphasized the interactions and cooperation between operations and marketing. The operations people are responsible for providing the order-winning and order-qualifying
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Level 3: Credit value: Tour Operations T/600/9498 BTEC National 10 Guided learning hours: 60 Aim and purpose The aim of this unit is to develop learners’ understanding of the dynamic and challenging world of tour operations and for them to appreciate the variety of tour operators’ products and services. Learners will gain knowledge of how tour operators plan‚ sell and administer a package holiday programme and will also develop practical skills to plan and cost a package holiday. Unit
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Tour Operator Table of contents 1. Introduction 3 2. The role tour operator 3 3. Different Type of Tour Operators 3 a. The Domestic Operators 3 b. The Incoming Tours Operators 3 c. Mass Market tour operators 3 d. Specialist tour operators 3 e. Independent tour operator 3 4. Forces affecting on tour operators 4 a. External 4 b. Internal: 4 5. Package Holiday or Inclusive Tour 4 a. Inclusive tour Product Transport 4 b. Inclusive tour Product-Accommodation 4 c. Inclusive Tour Product
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Tour Operator Management Introduction: A tour operator typically combines tour and travel components to create a holiday. They prepare itinerary. The most common example of a tour operator’s product would be a flight on a charter airline plus a transfer from the airport to a hotel and the services of a local representative‚ all for one price. Niche tour operators may specialise in destinations‚ e.g. Italy‚ activities and experiences‚ e.g. skiing‚ or a combination thereof. The original raison
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CASE STUDY European Tour Operators: confronting competition in the tourism industry Eric Viardot European tour operators have managed to achieve a strong position in the tourism industry. Most notably the two biggest ones‚ TUI Travel and Thomas Cook have a large market share. However‚ in the latter part of the decade (2007–10) the industry has experienced a downturn because of the turbulent environment which has created new threats and modified the competitive forces. ● ● ● The tourism
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UNIT 5 Structure 5.0 5.1 5.2 5.3 5.4 MANAGING TOUR OPERATIONS – II (Field Operations – Inbound and Outbound) Objectives Introduction Developing and Managing Linkages with Principal Suppliers Managing Recruitment and Trained Manpower Operations Department 5.4.1 5.4.2 5.5.1 5.5.2 Inbound Tour Operations Outbound Tour Operations Marketing In-bound Tours Marketing Out-bound Tours 5.5 Managing the Marketing of Tours Packages 5.6 Let Us Sum Up 5.7 Clues to Answers Annexure 5.0 OBJECTIVES
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| |[tour operations] | | | TABLE OF CONTENTS Task 1 :Investigate the tour operations sector of the travel and tourism industry……pg 3 • Describe the tour operations sector of the travel and tourism industry • Explain
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Tour Operation Management Task 1 Understand the tour operator industry within the travel an tourism sector Tour operator is a person or company who purchases the different items that make up an inclusive holiday in bulk‚ combines them together to produce package holiday and then sell the final product to the public either directly or through travel agencies (Yale 1995). A package holiday consists of at least two of the following. Services must be sold to customer to cover a period of 24 hours
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world’s best in year 2001. AirAsia continues to spread out the way for low-cost aviation through the innovation‚ efficient and passionate approach to businesswith a route a network that extent through over 20 countries. There are some companieswhich link withAirAsia such as AirAsia X‚ Thai AirAsia‚ Philippines’ AirAsia Inc.‚ AirAsiaJapan and Indonesia. In addition‚ for the vision part in AirAsia‚ AirAsia aims to be the largest low cost airlinein Asia and serving the 3 billion people who are currently
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Company profile | | Nok Air is a low cost airline in Thailand. Destinations of the flight are served within domestic with affordable price. Thai Airways International Public Company Limited holds 39% joint venture with the company. Thai Commercial Securities Co.‚ Ltd. (Thai commercial banks. Co.‚ Ltd. (Thailand)‚ CPB Equity Company Limited (Crown Property Bureau) and other shareholders include Krung Thai Bank (Thailand) holds 10%‚ Dhipaya Insurance Company Limited (Thailand) holds 10%‚ Pension
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