produce good results but also tend to stay with the organisation longer. In such circumstances‚ the organisation’s initial and ongoing investment in them is well rewarded. An organisation may have all of the latest technology and the best physical resources‚ but if it does not have the right people it will struggle to achieve the results it requires. This is true across the whole spectrum of business activity e.g. schools‚ hospitals‚ legal practices‚ restaurants‚ airlines‚ and insurance companies.
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Hatred‚ want a union‚ need extra payment‚ I shall shut up‚ I will soon quit‚ this doesn’t feel right‚ psychologically withdraw. What does management get from using the purity approach? Free productivity‚ relationships and team-spirit‚ a company spirit‚ dedication out of employees‚ less management‚ more time to lead and work on vision (direction)‚ management would experience a willing flexibility‚ fewer problems‚ employees with less fear to make mistakes‚ no tricks needed‚ upward communication‚
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1. Ch 9‚ page 432‚ question 6: What is coaching? Is there one type of coaching? Explain Coaching refers to the teaching or development process through which an individual is supported while achieving a specific professional result. There are different types of causing in the world today. Types of coaching may be categories based on the activities involved and of the intended result of the coaching process. Some of the types of coaching may include business coaching‚ career coaching‚ Career coaching
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contributing significantly to better customer service. 5. Employees are updated on new and enhanced skills‚ with a view to aligning them to business goals and objectives. 6. After a downsizing‚ remaining workers are given the technical and management skills to handle increased workloads. 7. Companies with business problems are given a fresh or unbiased professional opinion or exploration‚ evaluation‚ or critique. 8. Job satisfaction‚ employee motivation and morale are
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Question 1 Analyse how BASF‚ by adopting a strategic approach to human resource management‚ seeks to proactively provide a competitive advantage‚ through the company’s HRM practices. Every organisation is concerned with competing effectively in the global market. BASF’s mission and values are set out in the case study (Mancosa 2014:38) as follows: Mission: To increase the satisfaction of customers‚ employees and shareholders. BASF makes sure that they add value‚ innovate to make customers more
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Competitive challenges facing Management: Globalization Information Technology Reducing costs through downsizing‚ outsourcing‚ & off shoring Change in demographic (age‚ gender‚ education) Change in laws and regulations such as increasing employee rights in workplace Ethics and social responsibility Work-family balance Importance of service sector History of Management I- Classical Schools (Major Axiom: There is only one best way to do the job): Scientific Management (Frederick Taylor
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CASE 1 Case questions and answers Question.no.1 Discuss what a manager should do in each of the two Michigan cases. Answer: Office Equipment repair technician Although it is risky but the manager should give him a second chance‚ because by the nature of job (i.e. job of technician) it does not seem that he would be in direct contact with potential victims. It is risky because the job is a field job that is visiting other organizations and repairing their equipments. It is also possible that
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must note that not all strategic planning will be the same‚ rather it will vary between organizations. Different organizations will approach the process with different degrees of sophistication‚ thoroughness and commitment. Some organizations due to resource limitations may be unable to follow the formal process of strategy formulation. Other organizations may lack the necessary managerial commitment to implement a strategic plan. Managers who utilize the concepts of strategy development informally without
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Case study - 3 Patil‚ RK Materials‚ is very angry‚ anxious and restless. He bumped into Mehta‚ RK Materials‚ threw the resignation letter on his table‚ screamed and walked out of the room swiftly. Patil has a reason for his sudden outburst. Details of the story will tell the reasons for Patil’s anger and why he put his resignation‚ only four months after he took up his job. In the year 2000 Patil quit his prestigious Mittal plant at Vishakhapatnam. As a manager Materials‚ Patil had various powers
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Questions 1. What should be the format and final form of the store manager’s job description? There is no standard format as to what should be included in the job description of store manager but most job descriptions cover the following sections • Job identification • Job summary • Responsibilities and Duties • Authority of incumbent • Standards of performance • Working conditions • Job specification 2. Is it practical to specify standards and procedures in the body
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