KTV Hospital is a small hospital consisting of 30 beds. The permanent staff on the rolls is as follows: One supervisor‚ each drawing a salary of Rs. 8000 p.m. Four nurses‚ each drawing a salary of Rs. 6000 p.m. Four ward boys‚ each drawing a salary of Rs 2000 p.m. Two full time doctors‚ each drawing a salary of Rs 80000 p.m. Assuming that the hospital ran to full capacity for 150 days and 50 days with 10 patient beds. The following are the other expenses incurred during the year:
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Outsourcing of Hospital Services Every business has to determine whether they should perform a service themselves in-house or outsource that particular service to an outside vendor. Facility services and managements are just two of the services that can be performed either in-house or outsourced to a vendor. The following graph shows the relationship between company size and potential need for outsourcing. As a company reaches 1‚000-10‚000 employees‚ the potential need for outsourcing drops
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From hospital Administration to hospital management From following rules and prescribed processes and procedures to independent thinking responsive individuals empowered to make decisions. Why do hospitals need this. For example in a hospital like JMJ it is run by the nuns on traditional hospital administration basis. People in pathology for example do not like the way things are operating. As increased customer demands and pull for higher standards of service increase it creates forces that
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CHARACTERISTICS OF SERVICES IN HOSPITALS Healthcare industry is a wide and intensive form of services which are related to wellbeing of human beings. Health care is the social sector and it is provided at State level with the help of Central Government. Health care industry covers hospitals‚ health insurances‚ medical software‚ health equipments and pharmacy in it. Right from the time of Ramayana and Mahabharata‚ health care was there but with time‚ Health care sector has changed substantially
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Student Name: ______________________________________ ID:______________________ 1-Learning Outcomes being assessed: Demonstrate an understanding about concepts of operations management and functions in manufacturing and services firms Appraise a business situation in terms of the operations objectives appropriate to the customers’ requirements and the competitive strategy of the firm 2-Handing in format instructions Sign this page and put it as a cover for your assignment Late submissions
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Service Blueprint Service blueprinting is defined as a tool for simultaneously depicting the service process‚ the points of customer contact‚ and the evidence of the service from the customer’s point of view. The proposed blueprint allows for a quantitative description of critical service elements‚ such as time‚ logical sequences of actions and processes‚ also specifying both actions/events that happen in the time and place of the interaction (front office) and actions/events that are out of the
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Project Proposal A. General Information SK Hospital Automation software which is planned to develop for the complete computerization of SK Hospital activities. In the first phase of the project‚ Patient management and supply chain modules are handled. During the subsequent phases of the development complete computerization of the hospital will be done including payroll and HR activities. Project Title : Prepared by : Date Prepared: Points of Contact Position Title/Name/Organization
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interlinked.These modules further will contain sub routine modules. The system is specially aimed at catering to the needs of hospitals currently not having any such systems or has over grown their needs over a course of time. Current systems work according to the standard guidelines which do not serve optimally due to absence of services or special extra routines that are not included in‚ which is a big drawback. This makes it necessary for the system stake
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Instructor: Cynthia Ker COST SAVINGS FOR HOSPITALS Overview Currently‚ most of the hospitals in the United States are facing crisis in their operations because of the high costs used in the maintenance of the hospitals. Therefore‚ it is without doubt that‚ there is need to change how the funds of the hospitals are maintained by encouraging the participation of the hospitals’ administrators as well as the employees to lead to reduced costs. The measures to reduce costs in the hospitals should be focused
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Linen and Laundry Service Edward McCauley B.S.‚ M.B.A. CEO‚ United Hospital Services 2009 ASHES Annual Conference September 20-24‚ 2009 Reno‚ NV Topics to Cover • • • • • • • • • • Different Types of Healthcare Laundries Management Structure of Laundries Keep OPL vs. Outsource Computation Pound vs. Piece Pricing Causes of Linen Losses Products and Services Offered Linen Service Contract Language Linen Service Installation Evaluation of Linen Service Summary and Questions
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