QUALITATIVE SERVICE PRODUCTIVITY Methodology for the Analysis and Optimization of Service Productivity considering qualitative Factors © Fraunhofer QUALITATIVE SERVICE PRODUCTIVITY Objectives and Methodology Qualitative Factors in Service Productivity Methodology for the Analysis and Optimization of Qualitative Service Productivity Key Performance Indicators for Qualitative Service Productivity Measurement Example Conclusion and Next Steps © Fraunhofer Objectives
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WAYS TO IMPROVE PRODUCTIVITY To talk about improvement we need to know first what productivity is in a technical view as a work application. As Montaño said‚ productivity is the proportion that is achieved between the made product or proportionate service and the inputs that have intervened in the accomplishment of this product or service[1]; a measure of how efficiently an organization converts inputs into outputs. Taking into account its definition‚ it is important to know how to improve
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recommend we go about reducing the turnover in our stores? Whether the organization has one employee or 100‚ recruiting and retaining plays a very important role in an organization’s efficiency and profitibility. High employee turn over affects companies in a number of ways. Since every minor detail cannot be documented‚ when an old timer leaves‚ he takes with him a major share of valuable organizational knowledge with him. These people also boosts up the morale of the fellow employees in the organization
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Professor Keith Productivity Measurement Benchmarking is defined as the process of comparing the cost‚ cycle time‚ productivity‚ or quality of a specific process or method to another that is widely considered to be an industry standard or best practice (O’Neill‚ Dam‚ Gutbezahl‚ n.d.). Benchmarking is a great tool used to monitor productivity and profitability. A successful physical therapy department needs to be running efficiently in all areas‚ including employee productivity‚ correct charging
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Productivity dilemma Productivity dilemma Abernathy’s productivity dilemma describes businesses trade off between two strategic goals: efficiency and innovation. Efficiency is a result of exploitation‚ there utilizes existing knowledge and capabilities‚ resulting in stable and efficient performance. Innovation or adaptability is a result of exploration‚ which creates new knowledge‚ enabling organizations to innovate‚ and adapt to changing conditions. Paul s. Adler highlights that Abernathy sees
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As the economic advisor of Lisavia‚ I believe that the president first needs to understand the four main determinants of productivity‚ if he wants to increase productivity in his own country. The first is physical capital. This means that a country must possess structures‚ tools‚ equipment and machinery to efficiently produce the goods and services. Second‚ is human capital. Citizens should be properly trained and educated according to their respectable industry as to increase production. The third
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Deangelo Whitfield TR 11 Drug Abuse Drug abuse is a big problem in the United States which causes short term‚ long term and financial problems for many. I. Introduction A. The title of my speech is drug abuse and I’m here to inform the problems of drugs. B. It is important to know the problems of drugs so you know not to try them or let anyone you know tries any.
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should be held responsible for the abuse of prescription drugs among people. At first‚ it seemed that doctors were not taking pain serious enough and they were failing to prescribe the right doses of painkillers to their patients. Sadly‚ this could have possibly started an epidemic of doctors prescribing too much medication to their patients. How did doctors go from not prescribing enough to making one of the nation’s leading causes of death pharmaceutical drug overdoses? Lately‚ there seems to
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Identity Theft IFSM/201 February 22‚ 2013 Paul Gross IDENTITY THEFT Identity theft is not only stealing of credit card information but through online sources as well. Identity Theft has become a major issue since technology has become more popular throughout the world. Since consumers are co-dependent
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communities grow. The phenomenon is known as art theft‚ where individuals either plagiarize‚ trace‚ or copy another person’s artwork and claim it as their own creation. Luckily‚ services are provided within online art communities and certain techniques can be use to prevent‚ decrease‚ and remove art theft. How do you detect art theft? First‚ a person must learn how to recognize art theft before doing anything else. Obvious characteristics found in most art theft are: 1. Poor image quality: Poor image
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