1.2) Background of the study: It is a customer satisfaction survey of Jamuna Bank Limited in Dilkusha Branch. There is no previous report on customer satisfaction‚ that’s why decided to research on customer satisfaction. Customer satisfaction is the individual’s perception of the performance of the products or service in relation to his or her expectation (Leaon G. Schiffman) Basically Banking is service oriented business. In service oriented business customer satisfaction depend on good service
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SWOT Analysis of Hong Leong Bank S-Strengths Strength 1 – In 20th century ‚ Hong Leong Bank is considered a bank which has quality bank with a strong market position. They undergoes a well-recognised transformed business franchise with a full range of banking experience‚ an establish of history entrench relationships with communities. Besides that ‚ the bank have large share of customer segment‚with over 70 % gross loan to retail customer. Hong Leong Bank entrench with mass affluent customer‚
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INDUSTRIAL TRAINING REPORT TO KNOW ABOUT THE PRODUCTS & SERVICES OFFERED BY AXIS BANK This Project Report is being submitted in partial fulfillment of the requirements For the award of the degree of BACHELOR OF BUSINESS MANAGEMENT OF BANGALORE UNIVERSITY Training has been undertaken under the guidance of PROF. SMITA SHENOY
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award of BBA Degree. The topic of this report is “General Banking Activities of one Bank Limited and Its Impact on Economic Development of Bangladesh”.A Case Study on ONE Bank Limited. The main objective of doing this report is to have a practical experience of the real life aspects that we have study in the classroom. To prepare this report I have selected and got opportunity to work as an internee in ONE Bank Limited at Banasree Branch. Background of
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History of Technological Innovations at PNC Bank Susan Santos CMGT 557 - Emerging Technologies & Issues April 16‚ 2012 Professor Tammy Borunda Abstract This paper will describe how technology has changed the banking industry. I will specifically talk about PNC Bank. PNC Bank was founded in 1852‚ in Pittsburgh‚ PA. Its founders were James Laughlin and B.F. Jones. Since 1852‚ PNC Bank has expanded geographically in the northeast‚ Midwest‚ eastern and southeast part of the country through
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INTRODUCTION . In general sense we mean “Bank” as a financial institution that deals with money. There are different types of banks like Central bank‚ Commercial bank‚ Savings bank‚ Investment bank‚ Merchant bank‚ Co-operative bank etc. But when we use the term bank it generally means ‘commercial bank’ that collects the deposit from surplus unit of the society and then lends the deposits to the deficit units. Now-a
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Paper The bank branch of the future 2 The bank branch of the future Contents Redefining the role of branches 4 > Case study: Nascent Digital — understanding customer needs 8 > Article: The Fiserv perspective — information convergence‚ interaction specialization and the importance of integrated channels 10 Recognition — selling to a market of one 12 > Case study: CRM at Wintrust Financial and Fiserv 14 > Case study: Customer-centric at the core — First Citizens National Bank and Harland
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Now-a-days‚ most of the people keep money in bank to make the money secure and as well as for profit motive through interest. For various kinds of people there are various kinds of bank account such as savings A/C‚ current A/C etc. Since our assignment is through savings A/C plan on Bank Asia Limited‚ so we are discussing below about it. Bank Asia Limited is a scheduled commercial bank in the private sector established under the Banking Company Act 1991 and incorporated in Bangladesh as a public
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A FINAL PROJECT REPORT ON FUNDAMENTALANALYSIS OF HDFC BANK & AXIS BANK -------------------------------------------------------------------------------------------- A Report Submitted to RashtrasantTukadojiMaharaj Nagpur University In Partial Fulfilment of the requirement of Master of Business Administration (MBA) Course Specialisationin Finance Management Academic Session 2014- 15 Prepared by PRITI ASHOK MOHITE Guided by Prof.MAHESH JOSHI Tirpude Institute of Management Education Civil Lines
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Bank of America Marketing Plan Mirona Hussein Lynn University Abstract Bank of America is a financial institution‚ serving individual consumers‚ small and middle market businesses‚ corporations and Governments with a range of banking‚ investing‚ asset management and other financial and risk management products and services. I choose Bank of America for many reasons: it is brand name and good financial position largest bank in the America market and stable and growing sector in US. Through
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