understand how to make telephone calls 1.1 Describe the different features of telephone systems and how to use them Telephones have many Different features that a business can use to their advantage One of these features is telecommunications. This enables users to have conversations‚ in a business‚ this would be used to communicate within the business‚ and also make external calls to clients/customers. Another feature is “Call Holding”. This enables the user to put the call on hold (the user
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1.0 Background of the company Telstra Corporation Limited is a telecommunications and media company‚ which is a leading provider of mobile phones‚ mobile devices‚ home phones‚ broadband internet and operating telecommunications networks in Australia. Telstra’s goal is to be one of the most admire‚ respected and trusted telecommunication companies in the world with their four strategic priorities of improving customer satisfaction‚ retaining and growing our customer numbers‚ simplifying the business
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Introduction Telstra is the largest telecommunications company in Australia. Its business includes wired communications‚ ADSL‚ HFC‚ satellite‚ CDMA and GSM digital mobile networks. In addition‚ Telstra is Australia’s leading ISP. During the past years‚ Telstra has made a plan for supporting long term strategic priorities to: improve customer satisfaction‚ retain and grow the existing customer base‚ simplify the business and invest in new growth businesses. These strategies reflect the focus of
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Two Wrongs Don’t Make a Right? David Todd Eng. 102 Arnett Essay #5 The question of whether capital punishment is right or wrong is a truly tough choice to make. Capital punishment (death penalty) is legal because the government of the United States of America says that it is all right to execute another human being if their crimes are not punishable by other means. There are many different forms of capital punishment. Some of the most popular ones have been hanging‚ firing
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Unit 107- Make and receive telephone calls Understand how to make telephone calls 1.1- Describe the features of telephone systems and how to use them. On my own phone at work o have many different features such as * Loudspeaker * Volume * Hold * Transfer * End call Each one of these features has a different working. Loudspeaker- This is so myself and others around me can hear what the clients have to say‚ coming through the phone rather than a headset. Volume- This is so
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services including fixed line services‚ Internet access‚ and business services. Telstra is the market leader in the telecommunication industry in Australia‚ with one of the most prominent brand names. However‚ its products and operating services face an increasing threat from competitors. An analysis with recommendations of Telstra marketing is necessary in order to improve its performance. 2.0 SWOT Analysis2.1 Strengths•Telstra is one of the biggest brands in Australia and dominates the leading business
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competition in the telecommunication industry‚ marketing is an important element in Telstra to build its presence in the community. This report seeks to analyse Telstra ’s marketing strategies and identify critiques help to point out the areas of development for Telstra. IntroductionFormed in 1901‚ Telstra is Australia ’s oldest and largest telecommunication service provider‚ with a market share of 74.5%. Telstra was partially privatized by the Commonwealth Government in two public offerings
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This unit is about making and receiving telephone calls and transferring calls‚ when necessary‚ in a business environment. 1- Understand how to make telephone calls. 1.1 Describe the different features of telephone systems and how to use them. Telephone systems have many different features this allows us to handle and manage calls in a professional manner. · Call holding- places a caller on hold so you can perform another task. This could be to locate paperwork‚ find
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Understand how to make telephone calls 1.1 - Describe the different features of telephone systems and how to use them Hold – so that you can hear them but they can’t hear you‚ for example if the person you rang asked a question and you didn’t know the answer‚ you would put them on hold to ask someone within the business. 1.2 - Give reasons for identifying the purpose of a call before making it To understand the purpose of the phone call will make it so that you know what you are talking
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According to the Crito dialogue‚ Socrates argues that "two wrongs don’t make a right." In this argument‚ Socrates claims that no matter how unjust someone was treated‚ it never gives them justification to injury someone. I will argue that there is a potential objection to the claim of Socrates’ argument. I will show that it is possible to oppose the idea that with or without prior injustice from someone it is unjust to do injury to them; by showing that without prior injustice it is justifiable
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