CU672 - Make and Receive Telephone Calls 1.1 Describe the different features of telephone systems and how to use them Telephone systems have many different features in order for them to be used in a professional manner. Answer Phone - this feature is used for out of office hours. It enables people to leave a message when no one is available to take the call. Call Holding - places a caller on hold when having to do another task. This could be an array of different things such as transferring
Premium Telephone call Telephone Telephone number
Telstra suffered from an embarrassing situation which risked losing its position of dominance. The main reason for this is that its management structure‚ that is‚ classical management. The report will argue that the problem of classical management and offer a recommendation for this situation. From this case‚ it is clearly to identify the management problem is that classical management. There are some facts‚ which can prove this. One of the fact is that the organization assets were privatised
Premium Investment Management Goal
Jean David Nicholas Poussin 712 SFI Strategic Financial Issues Table of Contents EXECUTIVE SUMMARY .................................................................................................................... 2 1.0 INTRODUCTION TO TELSTRA.................................................................................................... 3 2.0 RATIOS ANALYSIS ....................................................................................................................... 4 3
Premium Financial ratio Balance sheet Financial statements
exclusive 3G business laptops to Telstra channel‚ ARN Retrieved from: http://www.arnnet.com.au/article/332840/acer_offers_exclusive_3g_business_laptops_telstra_channel/ Cooper‚ L. (2000) Strategic Marketing Planning for Radically new Products‚ Journal of Marketing‚ Vol. 64 Issue 1‚ pp.1-15. CSL Website (2010) Retrieved from: http://www.hkcsl.com/en/index/index.jsp Durie‚ J (2010) Telstra-NBN deal signals telecom revolution has begun‚ The Australian Grubb‚ B. (2010) Telstra ’price squeeze ’ claims go
Free Mobile phone Strategic management Mobile network operator
What makes wrong actions wrong? In my opinion‚ an action is wrong if and only if its final consequence has a harmful impact on the interest of majority. Maybe like some others‚ at first‚ I felt as long as the final consequence has a harmful impact on the interest of any individual‚ then it must be a wrong action. Then I realized that there are lots of exceptions that contradict to this conclusion. To find out the common point of these exceptions‚ let’s analyze some cases that
Premium Morality Ethics Crime
factor in the calculation of Value-in-Use (AASB 136 (30)). The Telstra Ltd management makes assumptions that future operating performance (or cash flow) of the asset can be appropriately predicted based on historical performances and expected future performances (Telstra‚ p94). This complies with AASB 136 (33)‚ (34) and (35). Future net cash flows have to be discount back to present value (AASB 136 (56)). The assumption that Telstra has makes is that the discount rate will be based on the weighted average
Premium Investment Finance Cash flow
analysis of Telstra‚ achieved through the dissection of its target market‚ and the decision making process used by its customers. Additionally‚ through swot analysis and the consumer behaviour model the report elucidates Telstra’s understanding of its consumers and the current marketing strategies it is employing. The report also explores recommendations for Telstra to further develop their marketing strategies utilised within Australia. Business Overview: The market that Telstra provides services
Premium Management Marketing Strategic management
BA107 Make and receive telephone calls. 1.1- Describe the features of telephone systems and how to use them. On my own phone at work I have many different features such as * Loudspeaker * Volume * Hold * Transfer * End call Each one of these features has a different working. Loudspeaker- This is so myself and others around me can hear what the clients have to say‚ coming through the phone rather than a headset. Volume- This is so we can here the clients at the tone we want them weather
Premium Telephone call Telephone Telephone number
Telstra Corporation Limited Executive Summary Telstra Corporation Limited (Telstra) is an Australian leading telecommunications and information services company‚ building and operating telecommunications networks and marketing voice‚ mobile‚ internet access and pay television products and services. Telstra strives to provide more services and value for money so customer can enjoy the benefits of mobile communications services in day-to-day activities (Telstra‚ 2012). Telstra’s business strategies
Premium Telecommunication Management Corporation
different features this allows us to handle and manage calls in a professional manner within a business environment. Call holding- This allows you to place an active call on hold for the purpose of retrieving information about the caller or re-directing the caller to somebody who can deal with the enquiry. This also allows you to look for customer details‚ gives time to pass on the information to the correct person that can help the caller. Call Waiting- This function will show that the caller is
Free Telephone Telephone call Telephone number