I. Summary: The Teletech Corporation is a U.S company that provides integrated information movement and management. It has two main business divisions‚ which are The Telecommunication Services‚ and The Products and Systems. In Telecommunication Services division‚ it primarily provided many kinds of phone service to business and residential customers. In fact‚ it performed a network for 7 million customer lines throughout Southwest and Midwest. The division archived an increasing average rate of 3%
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1. How does Teletech currently use the hurdle rate? Teletech currently uses the hurdle rate in the assessment of the firm’s economic profit and NPV. The rate is based on an estimate of Teletech’s WACC. Currently‚ the hurdle rate for Teletech is 10.407%‚ using data in Figure 1. The case rounds this number to 10.41% 2. What are the segment WACCs for Teletech? What assumptions do you have to make to do these calculations? Using the data in Figure 1‚ we can calculate the WACC for the
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Teletech has two business segments‚ Telecommunications Services and Products and Systems unit‚ for the last couple of months senior management at Teletech Corporation had been discussing returns. However‚ only until they received the letter from Victor Yossarian did they decide to spin into action and review the company’s returns‚ the hurdle rate that was being used company wise and not by business segments‚ the annual capital budget situation‚ the review of new possible policies‚ and finally they
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Statement of Problem Teletech Corporation’s CFO‚ Margaret Weston needs to decide three things. (1) What are the appropriate hurdle rates for each segment of their business? (2) Is the Products and Systems segment underperforming? And (3) How should Teletech respond to the raider Victor Yossarian? Facts and Assumptions Teletech Corporation has two distinct business segments‚ the more established Telecommunications Services segment‚ and the recently added Products and Systems segment. These two
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1. Teletech Corporation currently uses its hurdle rate to measure its economic profit and NPV. It is used to measure value creation‚ and providing information on each unit’s performance for investors. Teletech’s current practice of “one size fits all” hurdle rate is not the best practice because each division has its own risks and nature of operations. Therefore‚ each division’s profitability should be compared to that division’s own WACC. 2. See attachment 3. According to Rick Phillip’s
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700.00 21.50 15050.00 From the second purchase 700.00 21.50 15050.00 Inventory Statement for 2006‚ FIFO Method Cost of Goods Sold Cost of Goods Sold Total / Cost of Goods Sold Ending Inventory Total / Ending Inventory Inventory Statement for 2005‚ FIFO Method From the third purchase 660.00 22.00 14520.00 3080.00 66244.00 From the third purchase 40.00 22.00 880.00 From the fourth purchase 1000.00 22.25 22250.00 1040.00 22.24 23130.00 Units Unit Cost Total Cost From the Beginning Inventory
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Analysis Teletech is a business process outsourcing multinational Organization‚ founded in 1982 by Kenneth D.Tuchman and headquartered in Englewood‚ Colorado. Teletech provides services for customer management‚ transaction-based processing‚ database marketing services‚ professional sales and eCommerce. Teletech operates in diverse industries of Automotive‚ Communications and Media‚ Financial Services‚ Government Services‚ Healthcare Services and Technology. The firm is based in 17 countries with
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Case Study: The Corporation 1. In the mid 1800s the corporation emerged as a "legal person" by way of maneuvering in the legal system. For the next 100 years we saw the rise to dominance of the corporation. The corporation created unprecedented wealth but at what cost? The externalities of corporate operations are responsible for countless cases of illness‚ death‚ poverty‚ pollution‚ exploitation and lies. Voice your opinion on this. Who Is Responsible for regulating these Corporations?‚ The Government
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Teletech Corporation‚ 2005 Kyle Fortin My recommendation for Teletech Corporation is to change from a constant hurdle rate to the use of two risk-adjusted hurdle rates‚ one for each segment. Teletech’s performance is evaluated based on economic profit calculations. Through this measure‚ the risk-adjusted hurdle rates return a higher amount of profit compared to a single corporate hurdle rate. Currently‚ the firm has been using 9.30% as their hurdle rate‚ and as a result the firm’s share prices
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CAMBRIDGE SOFTWARE CORPORATION CASE QUESTION 1: IF CAMBRIDGE SOFTWARE IS OBLIGED TO LAUNCH JUST ONE PRODUCT‚ WHICH ONE SHOULD IT BE‚ AND HOW SHOULD IT BE PRICED? For every single version‚ we have calculated the total contribution for each price that segments are willing to pay‚ and chosen the price that can maximize the total contribution. SELL ONLY "STUDENT" VERSION Price Segments unit cost Unit Contribution Seg. Dev. Costs Demand Total Contribution $200 Consultants $15
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