Interview with a Human Service Worker Upon the start of this assignment‚ I had a couple human service workers in mind to interview. I ultimately decide to interview Joy Sultan‚ a teacher/couselor for Chapter One Students at Hamilton Crossing Elementary school in Cartersville‚ Georgia. She works with troubled second grade students. Initial Contact When initially contacting Mrs. Sultan‚ I could have used a letter‚ email‚ or phone to set up the interview. I also could have done the interview
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Clients Human Services Human service workers and human service assistants play a variety of roles in the medical field to include social workers‚ social service assistants‚ case managers‚ case manager assistants‚ alcohol drug abuse counselors‚ mental health aides‚ community outreach workers‚ life skill counselors and gerontology aides. All of these positions require a unique person who is dedicated to helping others with flexibility and high ethical standards. The human service area that I
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What is considered to be one of the most important historical events in the history of the human services profession‚ I would have to say the New Deal and the Social Security Act of 1935. The Social Security Act of 1935 created pensions for workers‚ unemployment compensation‚ aid to mothers with dependent children‚ and aid to people with disabilities (Martin‚ 2014‚ 30). Social security has always been a universal problem. This economic security encompass the way families and individuals have some
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AO4 Planning Customer Service Standards Planning customer service standards is important for both the company and the customer as it ensures that the service received is consistent throughout the company. It is important to show consistency throughout the company as it ensures that everybody knows the standard of the service to be given and prevents poor customer service from being carried out which can affect the company. Another reason why it is important to set customer service standards is
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As stated by the man in the video‚ a Human Services degree offers a wide range of opportunities in a variety of settings. Those considering a career in this field have a chance to make a difference in the lives of others while experiencing a sense of personal fulfillment‚ as well as‚ aiding people from diverse cultures. The man indicates he is a Christian and Christian’s have a calling to serve people that the world overlooks. Several aspects of this type of degree interest me. One is that I
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| SGA 1237 - Human resources services | Assessment 2 | | Eduardo Sa | 2070598 | | Table of Contents 1. Introduction 2 2. Findings 2 3. Conclusion and Recommendations 3 4. Feedback 4 1. Introduction We are Human Resource consultants; named Caterina & Eduardo began in 1990.We Help Company and small business with the recruitment. We help Employers find suitable staff; employee to be proactive. Master Steel a small family business requested our profession skills
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Solution to Improve Customer Service‚ 12 May 2013/4/3 Report for: Directors of House & Home Introduction This report delivers messages about the shortcoming of customer service and we have three feasible options to improve service: Recruit more staff for each store. Improve staff training. Offer higher pay to sales staff. Now we are facing some powerful competitors whose sales are offering better service than ours. Recruit more staff for each store. Our stores is obviously unstaffed
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DATE: May 28‚ 2007 SUBJECT: Recommendations and Implementation: Short-Term (1 Week) * Segment customers based on type of problem‚ which are all telecommunications‚ so that customer service knows how to assist the customers properly. * Segment customers based on the bill price‚ then service higher bill prices first because they would be a greater loss for Bell. * Segment customers based on specific need that needs to be addressed to help ensure customers are satisfied with results
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chapter 3 Problem statement 3 Subquestions: 3 Motivation 3 Interpretation 3 Research question 4 Methodology 4 Introduction 5 The experience realms 5 Entertainment 7 Educational 8 Escapist 9 Esthetic 9 The Flow Theory 10 Solutions 12 Conclusion 13 Sources 14
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Explain the impacts of globalisation on service economies in the UK In explaining the impacts that globalisation has had upon service economies in the UK‚ the concepts‚ ’globalisation ’ and ’service economy ’ must first be defined. MacKinnon & Cumbers (2011) defined globalisation as "… the increased connections … in flows of goods‚ services‚ money‚ information and people across national and continental borders.". The globalisation process may be decomposed into constituent processes in order
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