Tuesday 10th February 2004 Business Studies - Portfolio In this portfolio I am going to investigate two contrasting businesses and I will be collecting information from each of them such as: ØTheir main activities‚ aims and objectives and ownership. ØHow they are organised. ØHow they communicate internally and externally. ØTheir external influences. The two businesses I have decided to investigate are Richer Sounds and the Tanning Shop. Richer Sounds Activities: Richer Sounds main activities
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Reference Documents vii. Service Level Monitoring viii. Complaints 2. Software Support Customer’s Responsibilities i. Functional Overview ii. Hours of Operation iii. Response Times iv. Priority Level Response Times v. Support Available 3. SunGard Responsibilities i. Functional Overview ii. Hours of Operation iii. Response Times iv. Service Level Targets 4. Software Support Services i. Software Support Section 1 – Service Level Agreement i. Statement of Intent This agreement
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1: Customer Service Model For the user support employee‚ a customer service model begins and ends with communication. Communications not only involves speech or writing‚ but listening or reading well also. Communications is a two-way exercise‚ which involves both parties and their need to reach a satisfactory resolution. The various forms of communications between a user support employee and a customer determines the experience of a customer with user support as well as‚ adding or detracting to the
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Hawai`i Community College Information Technology (ITS) ITS 218 Help Desk Support Memo From: Ralph Aquino‚ Henry Cogo‚ Timothy Mederios‚ Steven Roysten To: Marjorie Hale-Fishman Date: 11/17/14 Re: Chapter 2 - Group Work: Case Projects - Due Sept 17‚ 2014 1) Case Project 1 2) Case Project 2 3) Case Project 4 4) Case Project 5 Case Project 1 1. An Email Reply for Bug- Free Software Limited You are a support agent for Bug-Free Software Limited‚ which develops customized software for businesses on a
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pack 1‚ Understand what is required for competence in own work role. 1.1 describe the duties and responsibilities of own work. whats in the contract hours Lines of reporting specific roles and responsibilities (behavioural support‚ supporting children and young people with special educational needs‚ supporting be;inhgual children and young people0 compliance with policies and procedures of the setting (behaviour‚ children and young people protection‚ health and safety‚ keeping
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something special. But you can also be proud of carrying on a family cult. This is of relevance‚ because one time a next generation carries on this cult and they have to be taught that family (cult/ history) is more important than friends. Your family supports you emotionally/ socially‚ by offering you wisdom‚ help and experience. This statement means that family is there for you whenever you need them and won’t leave you alone when you desperately need help. Friends say that they’re always there for you
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told Shone to take good care of his self… Nam please watch our game tomorrow.. Yes‚‚‚ of course .. I’ll always support you Shone… :’> Shone replied Nam thank you for her concern.. Thank you Nam.. for your full support!!!!! & I’m so happy that you are here… Shone told Nam to watch their game tomorrow Nam answered Yes of course she would always support him. SHONE!!!! You will win the game!!!!!!!!!!!!!! & I’m just here right beside you! 1 AT THE SOCCER GAME……
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training‚ the employees can damage or even destroy the image of a company. Brian seems to be a very educated and informed young man who did his research beforehand on the matter. Customer supports seems to be integrating Brian into a minority group which can be perceived by the receiver as non-important. Also customer support made it a personal issue by stating how many sales they have lost because a piracy issue and felt to be very defensive on the matter which allowed Brian to attack the outrageous behaviour
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Running head: Managing Organizational Change NRT IT Department Clayton Ward Executive Summary This paper will discuss my time and position with Nation Real Estate Trust (NRT). NRT was my first true job after entering the Information Technology (IT) field. NRT is a nationwide company and I worked in the San Ramon‚ California division‚ it covered the Northern California. The company grew to own certain Coldwell Bankers and Century 21 Real Estate offices in
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express my deepest gratitude to my advisor‚ Professor Dr. Muhammad Shahbaz Arif‚ Chairman‚ Department of English‚ G.C.University‚ Faisalabad without whose patient‚ direct‚ and exacting criticism‚ valuable guidance‚ scholarly inputs‚ unconditional support and consistent encouragement this dissertation could not have been completed. Gratitude also goes to Dr. Asim Mahmood‚ Head of Department of English Linguistics and all faculty members for their co-operation and providing a supportive academic environment
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