KSA Statements: Human Resource Receptionist Student Name | | | Task Statement(copy/paste all task statements here) | Knowledge(cognitive skill) | Skill(learned) | Ability(competence) | 1 | Answer incoming calls using a multi-line switchboard and forward to the correct employee. | Knowledge of a multi-line phone system | One year experience of being a Receptionist | Able to answer phones professionally | 2 | File staff records using system database in order to comply with company maintenance
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Task Statements: Human Resource Receptionist Student Name | Cindy Martinez | What action is being performed (verb) | To whom/what is the action directed (receiver of the verb) | How is the action performed (procedure‚ tools‚ equipment) | Why is action performed (purpose) | File | Personnel information | By sorting alphabetically and putting in file cabinets | In order to track and have access to personnel files | Assist | Employees and public | By answering and assisting in any questions
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Task #1 – JDT2 Memo to CEO To CEO: As you may be aware‚ the company is currently facing a lawsuit brought about by a former employee‚ Mr. X. He is claiming that under the Civil Rights Act of 1964‚ Title VII he has been a victim of “constructive discharge” since we have changed the company’s working schedule policy to a four day rotational shift. Constructive discharge or forcing an employee to resign by making the work environment so intolerable a reasonable person would not be able to stay
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Human Resources Task 2 Jdt2 Human Resources | Main Event Solutions | Memo To: CEO From: elementary division manager CC: Date: 9/1/2012 Re: Urgent Elementary Toy This memo is report about defective product being shipped. This memo also discusses how to handle the defective product and possibly saving Main Event Solution money without hurting customers. This memo also discusses the risk and reward for each situation. Decision Process When determine alternative choices
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Annual Performance Review Employee Name | Cathy Smith | Title | HR Receptionist | Date of Review Period | 2010 | Supervisor Name | Shannon Last | Department | Human Resource | Exceeds Expectations = 5[employee has exceeded objective‚ time and quality] | More Than Satisfactory = 4[employee has slightly exceeded either time and/or quality] | Satisfactory = 3[employee has met objective‚ may be just under objective on time and quality] | Less Than Satisfactory = 2[employee has not met
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To: Candy Land Toy Company CEO and Executives From: Rodney Wright‚ Elementary Division Manager Date: 09/28/2012 Re: Product Test Failure due to presence of lead Overview: A large shipment of our elementary toy collection is scheduled to be released and shipped at the end of the week. One of our products in this shipment has failed quality control testing for exceeding the legal limits of lead set by the federal government. This shipment is scheduled to be delivered to South African Schools
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STATEMENT OF PURPOSE “A dream doesn’t become reality through magic; it takes sweat‚ determination and hard work”. Quotes the famous General Colin Powell‚ giving hope and a new dimension to people in distress to look up to fulfill their dreams despite the many roadblocks in front of them. One cannot pursue his dream in just a blink of an eye‚ it needs determination and hard work to achieve our dreams. I have also taken inspiration from these brave words and feel one can achieve anything if
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The Reluctant Receptionist Why was it important to be specific when describing job duties? The importance of being specific when describing job duties is very important. Having a well effectively developed employee job description is a communication tool between the employee and employer and it can determine the success between the employee and employer. Having a poorly written job description can add confusion to the workplace‚ also a lack of communication from the company. People working
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Task 1 The Toy Company | To: | CEO | From: | [Your name] | CC: | HR Member | Date: | 5/15/2013 | Re: | Response to Employee’s Claim | Comments: | In reference to the employee’s claim‚ I appreciate the vote of confidence instilled in me by allowing me to do the research on the case. It gave me the opportunity to familiarize myself with the situation‚ refresh on the laws‚ understand our current policies and in addition‚ it gave me the opportunity to think about strategies to mitigate
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Human Resources JDT Task 1 A. Constructive Discharge At the beginning of the year the toy Company instituted a work schedule change to keep up with the growth of production of the company. The schedule change consisted of 12 hour shifts with 4 days of work and 4 days off. This change means that some of the work days would fall on a religious holy day. All of the production employees will immediately begin working this new schedule. Due to this new work schedule‚ a claim has been filed against
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