INTERNET BANKING & ATM AS A TOOL FOR CRM: A COMPARATIVE STUDY BETWEEN PUBLIC AND PRIVATE SECTOR BANKS ABSTRACT Customer Relationship Management (CRM) plays very important role in retaining customers. As Mahatma Gandhi said customers are very important for any business organization. The same view has been endorsed by Philip kotler also. Research study shows that instead of creating new customers every day it’s better to retain the existing customers. In order to retain existing customers banks
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Letters from Sri Ramanasramam VOLUMES I‚ II & Letters from and Recollections of Sri Ramanasramam By SURI NAGAMMA Translated by D. S. SASTRI Sri Ramanasramam Tiruvannamalai 2006 © Sri Ramanasramam Tiruvannamalai First Combined Edition : 1970 Second Edition : 1973 Third Edition : 1985 Fourth Edition : 1995 Fifth Revised Edition : 2006 — 2000 copies (Letters from and Recollections of Sri Ramanasramam included) CC No. 1024 ISBN: 81-88018-10-4 Price: Rs
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2013 BhartiAirtel Ltd. Submitted By- Sonam Agrawal Management Trainee‚ Marketing Department CONSUMER MOBILE INTERNET BEHAVIOUR 0 Table of Contents 1. 2. 3. Acknowledgement Executive Summary Introduction to the Project (a) Introduction (b) Background (c) Research Methodology 2 3 4 4. 5. 6. 7. Research and Analysis Findings Suggestions and Recommendations Literature Review (a) Telecommunications Sector Background (b) About Bharti Airtel Ltd. (c) Statistics (d) Bharti Airtel
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Bibliography: Reference Site http://www.sebi.gov.in/dp/splfinal.pdf as retrieved on May 21‚ 2009 http://www.spllimited.com/index.htm as retrieved on June 10‚ 2009 Reference book Puri‚ V
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SESSION: 2007 - 2010 MAHARAJA SURAJMAL INSTITUTE (AFFILIATED BY GURU GOBIND SINGH INDRAPRASTHA UNIVERSITY) C-4 JANAK PURI‚ NEW DELHI-110058. CERTIFICATE This is to certify that project titled ‘Customer satisfaction at PNB ’ is prepared by Anuja is being Submitted for the partial fulfillment of the Master’s degree in Business Administration Programme at
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INDEX | CONTENT | 1 | Company profile of PARLE Unit profile Csr Quality of parle Award Import export | 2 | Company Profile of Apc Introduction & History Achievements Work flow model Functional areas- HR & Personell
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MINOR PROJECT REPORT ON “Cost Sheet Analysis of Britannia Bread” SUBMITTED IN THE PARTIAL FULFILLMENT FOR THE AWARD OF THE DEGREE OF BACHELOR IN BUSINESS ADMINISTRATION UNDER THE GUIDANCE OF: Ms. NITIKA SHARMA Assistant Professor/ Associate Professor/ Professor‚ RDIAS SUBMITTED BY: Name of the Student – Rinki Khatri Enrollment No. 03515901711 BBA‚ Semester 3 Batch 2011 – 2013 RUKMINI DEVI INSTITUTE OF ADVANCED STUDIES NAAC Accredited ‘A’ Grade Category Institute High Grading 81.7% by joint
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PUNJAB TECHNICAL UNIVERSITY KAPURTHALA Scheme and Syllabus of Masters in Business Administration (MBA) Batch 2012 onwards By Board of Studies Business Administration Punjab Technical University Scheme of (MBA) Batch 2012 Onwards First Semester Contact Hours: 36Hrs. Course Code MBA 101 MBA 102 MBA 103 MBA 104 MBA 105 MBA 106 * MBA 107 * MBA 108 Course Title Principles and Practices of Management Organizational Behaviour Accounting for Management Quantitative
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Journal of Business Research‚ Vol. 1‚ pp.20-25. Polski‚ M. M.‚ (2001)‚ “Measuring Transaction Costs and Institutional Change in the U.S. Commercial Banking Industry”‚ Working paper‚ Institute for Development Strategies Indiana University-Bloomington. Puri‚ M.‚ (1996)‚ “Commercial Banks in Investment Banking: conflict of interest or certification role?”‚ Journal of Financial Economics‚ Vol. 40‚ pp.373-401. Qu‚ W. and Sun‚ Y.‚ (2006)‚ “Analysis on the Developing Trend of China’s Banking Industry”‚ Management
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Chapter 1 INTRODUCTION This chapter will show the different content such as project context‚ project description and purposes‚ project objectives‚ project scope and limitation‚ project definition of terms that are directly related to the project. It will discuss in detail the aim of this study and the goals behind it. Project Context As time passes the type of information that user need to often changes in order to make information more convenient and easy to produce thus mobile devices are invented
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