mates‚ we are so thankful first to our Almighty Father who gives us wisdom‚ strength & knowledge to make this Tourism Planning‚ Marketing & Development an accomplishment. To our supportive parents‚ thank you for all the support and love that you have showered on us. To our beloved instructor Ms. Ingrid Uy‚ thank you for imparting your knowledge and skills to make us future tourism planners. We would like also to extend our deep gratitude to Mr. and Mrs. Cuares for the support and the encouragement
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TOURISM “…tourism should be defined conceptually as those aspects of leisure-time behaviour and their consequences which occur as a result of temporary trips away from the home environment and which are motivated exclusively by a concern for recreation matters.” (Heeley‚ 1980) 2. “…tourist as someone travelling for any purpose except commuting to and from work…” [ (Hunt & Layne‚ 1991) ] 3. “…Tourism appears to be becoming an acceptable term to singularly describe the activity of people
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Critically Evaluate how ICT is applied to the Tourism and Hospitality Industry A Case Study of Hilton Hotel Contents INTRODUCTION 3 ICT (INFORMATION AND COMMUNICATION TECHNOLOGY) IN HILTON GROUP OF HOTELS 4 *IMPLEMENTATION OF ICT IN FRONTOFFICE OPERATIONS 5 *IMPLEMENTATIONOF ICT IN MARKETING‚ DISTRIBUTION AND SALES 6 *BACK OFFICE USE OF ICT IN HILTON HOTELS 8 *EMERGING NEW TRENDS IN INFORMATION AND COMMUNICATION TECHNOLOGY 9 *SAFETY AND SECURITY USE OF ICT IN HILTON HOTEL
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Recruiting talent is always competitive between organizations. With creating talent pipelines‚ organization will become less competitive to find talent. Organization will have an internal database of potential talent for recruiting leadership positions such as managers‚ vice presidents‚ and/or president positions. These positions should be filled by someone who knows the company and that has been around the company for some time. A good talent management team will start grooming their potential talent
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ESCALATING THE TALENT POOL Abstract A frequently used definition of talent management is- “Basic people management in organization”. While the focal point of talent management tends to be on management and executive positions‚ the concern relate to all jobs that are hard to fill. This has reflected the talent management as one of the most pressing issues facing by the managerial level of an organization. Talent management decisions are regularly determined by organizational-core competencies as
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SERVICE QUALITY IN HOSPITALITY INDUSTRY THROUGH MANAGING THE ‘MOMENT OF TRUTH’: A THEORETICAL APPROACH Deborah Christine Widjaja Lecturer‚ Hotel Management Program‚ Faculty of Economics‚ Petra Christian University Email: dwidjaja@peter.petra.ac.id Abstract: Hospitality industry is one of the service businesses that pays so much attention to service quality as it is the main intangible product that it produces. This short article examines how to manage service quality in hospitality industry through
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Task 2 * A review of three different recruitment methods that can be used‚ and when it is appropriate to use them. * A review of three different selection methods that can be used‚ and when it is appropriate to use them. * A job description for this role * A person specification for this role * An advertisement for this role. * A list of criteria that you would use to short list a person for this role (these must be derived from the job description and person specification
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Hospitality Marketing and Consumer Behaviour Abstract This assignment looks gives an introduction about marketing and the marketing mix to the reader. We then look into India’s hospitality Industry and how it is growing as compared ot the hospitality industries of other countries. We then look at what hospitality marketing is and its need and importance in India’s hospitality and tourism industry. Then the various new upcoming trends and innovative ideas that will boom in 2014 are discussed
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Development & Expansion Analysis of a country from an hospitality point of view : Colombia‚ Bogota Introduction: According to a study made by Jones Lang LaSalle Hotels‚ four of the top spots in South America for investors are Bogotá‚ Colombia; Buenos Aires‚ Argentina; Lima‚ Peru; and Santiago‚ Chile. According to that fact‚ I will try to explain in what reasons Bogota could be better and a more attractive place for investors in the hotel industry then others. 1) Country overview Colombia
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....... 2 History of ICTs (Information and Communication Technologies) in Tourism Industry: ................................................................................................................ 2 Definition of e-tourism (Electronic Tourism):...................................................... 4 Relationship between ICT and E- Commerce (Electronic commerce) ................ 4 Relationship between Tourism and ICTs: ............................................................ 5 Advantages
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