School Master of Science in Global Operations ISOM 5700 Operations Management Fall 2014 Instructor: Professor Albert Y. Ha Department of Information System‚ Business Statistics and Operations Management Room 4023‚ LSK Business Building (852) 2358 7724 imayha@ust.hk http://www.bm.ust.hk/~isom/staff/imayha.html Teaching Assistant: Edmond Ho imhcf@ust.hk Course web site: http://lmes2.ust.hk Course Description Operations management is the management of business processes that produce
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Operations management focuses on managing the processes of producing and distributing products and services. Operations activities often include product creation‚ development‚ production and distribution. It deals with all operations within the organization. Related activities include managing purchases‚ inventory control‚ quality control‚ storage‚ logistics and evaluations. The nature of how operations management is carried out in an organization depends very much on the nature of products or services
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Industrial revolution to internet revolution Operations Management involves the design and management of an organization’s systems and processes. Here‚ organizations will be focusing on the creation and delivery of products and services. This includes such functions as capacity planning‚ inventory management‚ logistics management‚ production planning and control‚ resource allocation and total quality. Career opportunities exist in consulting‚ manufacturing‚ retailing‚ service organizations and government
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environment‚ where competition reaches outstanding levels and variables such as consumer demand are increasingly more difficult to analyze and predict‚ it all comes to the abilities of managers to keep their companies successful. CEO’s‚ marketing and operations managers‚ they all play a vital role in the profitability of their companies‚ no matter if they are small regional companies or large multinational corporations. Since the start of the economic crisis in 2008‚ all national economies face difficulties
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Coursework of Operations Management Comparison and contrast of operation problems among Executive Holloware ltd.‚ Oilpartz ltd. and London zoo Summary In this article‚ three operations management related cases are studied and analysed. The writer compares and contrasts similarities and differences in these cases in the following aspects: the transformation process model‚ types of operations‚ the objectives of operations. By looking into more detailed problems in each case‚ those more complex items
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Vidhya Shikshak Seva Mandal [pic] Government Registered INDIAN INSTITUTE OF MANAGEMENT RESEARCH AND TECHNOLOGY Government Recognized An ISO 9001: 2008 International B-School SUB: PRODUCTION & OPERATIONS MANAGEMENT Section –A Fill in the blanks 1. Production planning functions can be broadly identified as ______‚ _______ and _______. a) Estimating ‚ routing ‚ distribution b) Estimating‚ routing‚ scheduling
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It is usually stated that ‘the structural decisions items of an operations strategy reflect the hardware of the firm‚ while the infrastructure decision areas represent the firm’s software’. Comparing structural decisions with the hardware of the firm and the infrastructure decisions as its software‚ it shows that the structural decisions are very important and the firm cannot exists without them because without a hardware computer would not exist and the software would have nothing to run on. Structural
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4.709 Operations Management Individual Assignment Lecturer: Mr. Ray Ninow Bhawana Vohra – ID No. 20140195 Total words: 1869 1. Custom Fabricators Company (a) The balance of Customer Service and Resource utilization Customer service is a series of activities designed to enhance the level of customer satisfaction – that is‚ the feeling that a product or service has met the customer expectation. Customer Service is defined by three
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between operations‚ marketing and product/service development at Acme Whistles? Page 3 2. Oxfam International case study What are the main issues facing Oxfam’s operations managers? Page 4 3. Formule 1 & Mwagusi Safari Lodge 3.1 For each hotel‚ what is the role of technology and the role of operations Page 6 staff in delivering an appropriate level of service? 3.2 What are the main differences in the operations management
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importance of short-term scheduling? A) Effective scheduling‚ through lower costs‚ faster delivery‚ and more dependable schedules‚ can provide a competitive advantage. B) Effective scheduling is a tactical tool for increasing demand to meet production. C) Forward scheduling looks to future demand levels in order to increase customer satisfaction. D) Aggregate planning is a tactical action‚ but short-term scheduling is strategic because of its immense impact on costs. E) Short-term scheduling matches
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