KEEPING SUZANNE CHALMERS I. INTRODUCTION CASE DESCRIPTION Suzanne Chalmers‚ one of API’s top software engineers‚ asked Thomas Chan‚ the vice-president of software engineering at Advanced Photonics‚ Inc. (API)‚ for a private meeting. Thomas Chan has seen this before‚ when good and valued employees asked for private meetings with him‚ to end by announcing that they wanted to quit. Reasons for leaving the company were anything from long hours‚ stressful deadlines‚ time needed to decompress
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Symptoms: High employee turnover at API Suzanne Chalmers‚ who is one of the top talents in her area of expertise‚ is also leaving the company for a start up firm Statement of Problem: What strategies should API use to improve employee retention? How can they motivate Suzanne Chalmers to stay as a software engineer with the Advanced Photonics Inc.? Analysis: There are a number of factors which contribute to Suzanne Chalmers’ decision to leave API despite the fact that she is valued by the organization
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[excluding References & Appendices Page] KEEPING SUZANNE CHALMERS Thomas Chan hung up the telephone and sighed. The vice president of software engineer¬ing at Advanced Photonics Inc. (API) had just spoken to Suzanne Chalmers‚ who called to arrange a meeting with Chan later that day. She didn’t say what the meeting was about‚ but Chan almost instinctively knew that Suzanne was going to quit after working at API for the past four years. Chalmers is a software engineer in Internet Protocol (IP)
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SYMPTOMS * Chalmers is not the first valued API employee who has requested a meeting and then announced her intention to leave the company. * Numerous employees who leave API are millionaires‚ from generous share options at API. * Many employees stated reasons such as stress‚ long hours‚ and disconnect from the family for leaving API‚ however; they will join a start-up company with some of the same problems. * Suzanne tells Thomas Chan that her job is becoming routine. PROBLEM The
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with an employee‚ Suzanne Chalmers. Suzanne was one of API’s top talents in the fiber optics lights and was employed with them for four years. As soon as Chan spoke with Chalmers he had a preconception that the meeting would be about Suzanne wanting to resign as he has had numerous experiences of this in the company. His perception of the situation was that people leave the company because of money‚ even though they tell him it is because they are looking for more of a work/ life balance. Chan
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KEEPING SUZANNE CHALMERS INTRODUCTION Suzanne Chalmers‚ one of the API’s top talents software engineers‚ asked Thomas Chan‚ the vice-president of software engineering at Advanced Photonics‚ Inc. (API)‚ for a private meeting. Thomas Chan had been through this before when valued employees asked for private meetings which ended by announcing that they wanted to quit. Reasons for leaving the company were anything like the long hours‚ stressful deadline‚ need to decompress or get to spend time
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study “Keeping Suzanne Chalmers‚” Thomas Chan is the Vice President of the software engineering company Advanced Photonics Inc. Thomas has received a phone call from Suzanne Chalmers‚ an engineer from Internet Protocol‚ who has been working with Advanced Photonics Inc. on their fiber optic routers. Suzanne requested to arrange a meeting with Thomas‚ but left no details behind the reason for the meeting. Thomas‚ who has witnessed this kind of behavior before‚ believes that Suzanne intends to leave
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Resources Case Note Keeping Suzanne Chalmers CASE TOPICS: MOTIVATION‚ JOB DESIGN‚ MONEY AND REWARDS Case Synopsis This case describes a meeting with software engineer Suzanne Chalmers and Thomas Chan‚ the vice-president of software engineering at Advanced Photonics Inc. (API). Chalmers arranges the meeting to indicate her intention to leave API. Chan tries to keep her by offering better conditions and‚ eventually‚ more money and share options. But Chan knows that Chalmers is already a millionaire
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Almario Vernard "Mario" Chalmers (born May 19‚ 1986) is an American professional basketball player who currently plays for the Miami Heat of the National Basketball Association (NBA).[1] He was selected 34th overall in the 2008 NBA Draft by the Minnesota Timberwolves. Chalmers played for the University of Kansas in college for three seasons‚ including the 2007–08 national championship team‚ hitting a dramatic three-pointer with 2.1 seconds left in regulation to send the game against the Memphis Tigers
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WORK VALUES INVENTORY Donald Super The statements below represent values which people consider important in their work. These are satisfactions which people often seek in their jobs or as a result of their jobs. They are not all considered equally important; some are very important to some people but of little importance to others. Read each statement carefully and indicate how important it is to you. _________________________________________________________________________________________
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