PROGRAMME Edexcel BTEC level 4 and 5 Higher National in Hospitality Management CODE QCF Level 4 (J/601/1790) MODULE/ UNIT Customer service (Unit 4) MODULE LEADER/ LECTURER CHIKA UGOJI Submitted by: LUQMON ROTIMI JINADU ID Number: 20894 Submitted date: 05/03/2013 Table of Contents: Introduction--------------------------------------------------------------------------pg.3 Task 1---------------------------------------------------------------------------------Pg.3 1.2------------------
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Support assessment for learning Compare and contrast the roles of the teacher and the learning support practitioner in assessment of learners achievements In order to assess pupil’s achievements the teacher will take the main lead in doing so and the learning support practitioner will take guidance from the teacher’s assessments in order to support the pupil’s progress. In order to have a clear vision of the students ability and how they are progressing‚ the class teacher will monitor and assess
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1.1 explain why physical activity is important to the short and long term health and well being of children. physical activity should be part of every childs life. it promotes living a healthy lifestyle and also the childs general well being. short term health- physical activity promotes a lot of different areas‚ some of these being; building muscle- helps children move more freely which makes them really enjoy physical play. developing heart and lung functions developing a skeletal frame-
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Teaching and Learning Activities Background I currently teach an IT Essentials 2 course at Tritec Computer Training‚ the course is designed to teach individuals all aspects of network operating systems including web services‚ Linux and Windows. The IT Essentials 2 course runs for 96 hours distributed over 16 weeks (1 day per week). The IT Essentials 2 course is a very complex course and I use several teaching and learning activities so that students get the maximum benefit from the weekly
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Unit 331 Outcome 4 Understand the importance of early intervention to support the speech‚ language and communication needs of children and young people. 4.1 Analyse the importance of early identification of speech‚ language and communication delays and disorders and potential risks of late recognition. Language is very crucial to learning‚ as it’s linked to our thoughts. It enables us to store any information within an organised way. If a child or young person is having difficulties in communicating
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Evaluation of learning activities helps us to know the strength and weakness of the activities. It helps to understand how well the children have understood the task. It helps us to know whether they have achieved the learning outcome of that particular activity. As stated earlier‚ it is important for the children to feel involved and challenged during the activity. If we feel that they are able to finish the activity very quickly or were feeling bored‚ then it is necessary to make it more engaging
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Level 5 Diploma Leadership and Management Health and Social Care Unit 502: Promote Professional Development OUTCOME 1 1.1 Explain the importance of continually improving knowledge and practice 1.1 – it is important for me to continually improving my knowledge‚ and ensure that I am aware of‚ and follow‚ the current health & social care standards‚ legislation‚ and guidelines for good practice. Learning new skills and refreshing training enables me to progress‚ and achieve within my career
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Unit 501 Use and Develop systems that promote communication 1.1: Review the range of groups and individuals whose communication needs must be addressed in own role. Individuals who have communication problems need support to enable them to express themselves effectively. As Team Leader my role is to be aware of a tenant’s preferred method of communication and also to support them to use their preferred method. Individuals have the right to communicate through their chosen method and their choice
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Unit 301 Outcome 1: understand why effective communication is important in work setting. 1.1 Identify the different reasons people communicate Different reasons people communicate is to engage in conversation‚ to make a point‚ to explain a reason a point or a command and to receive important information. 1.2 Explain how communication affects relationships in work setting. Communication can affect relationships in a variety of ways‚ one way it can affect relationships is for example
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Child’s Name____________________________________________ Age______________ Your Name__________________________________________________ Date_______________ ( Fill in the number that tells how important each goal is for you and your child.) Very important……………1 Somewhat important……………...2 Not important……………………..3 I want my child to learn these skills: Physical 1. To climb up and down a climber ____________ 2. To balance
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