abuses in their supply chains yesterday as a Guardian investigation revealed that 40 Bulgarians found by the authorities to be illegally employed and exploited by a gangmaster in Cornwall were picking and packing vegetables destined for Tesco and Morrisons. The Bulgarians said they were forced to "live like pigs on scraps"‚ scavenging vegetables from the fields when their Latvian gangmaster withheld their pay for 34 days. They were sent to work through a subcontracting chain at Southern England
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EFFECT OF SUPPLY CHAIN MANAGEMENT ON CUSTOMER SATISFACTION Supply chain management typically establishes the process of planning‚ sourcing‚ procuring and controlling the movement of the raw material to finished goods right from the hands of the suppliers into the lap of the customers. These activities can be seen as originating from an order of the customer to the delivery of the products which will interconnect various stakeholders from customer to retailer to distributer & wholesaler to
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Retail super-giant Wal-Mart has fought its way to becoming the world’s largest company. Wal-Mart’s legendary supply chain technology has allowed them to break the three-day barrier that some economists in the eighties felt that it was unbreakable. In other words‚ Wal-Mart is often able to replenish items on the Wal-Mart shelf in less than three days – not from the central warehouse to the shelf‚ but from the manufacturer to the shelf. With quick and reliable 2-day turn around‚ Wal-Mart is able to
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Chapter 3 Supply Management: An Organization Spanning Activity ...../..... Questions 1. As a philosophy‚ SM spans functional boundaries and company borders. .....: ..... 2. Two sources of materials are internal production and external sources‚ where external sources are increasingly being used over internal production. .....: ..... 3. In assuming greater strategic responsibility‚ the activities of supply managers increasingly span organizational boundaries.
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1. Zara is a Spanish clothing retailer which has 1700 stores in all over 78 countries. 2. Zara has continually maintained its mission to provide fast‚ affordable‚ and fashionable items. 3. Zara’s supply chain has undergone tremendous changes in order to sustain its competitive advantage in today’s market. 4. Zara holds 6 days worth of inventory‚ while H&M holds 52 days‚ and Spanish retailer Cortefiel holds 94 days of inventory. 5. Launched approximately 11‚000 new items per year
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Define the term customer relationship management. What has caused this definition to change over the past twenty years? Customer relationship management is also known as CRM which is widely used in companies to reduce costs and increase profitability by increasing customer satisfaction. The overall goals are to find‚ attract‚ and win new clients‚ retain those the company already has and reduce the costs of marketing and client service. I came across an article and found that CRM became more popular
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market conditions as the technological industry is evolving too fast. Moreover this new strategy will help them avoiding past mistakes. 2- According to the success of Dell company which adopted a make to order concept as a pillar of its supply chain management‚ this strategy can be successful. The advantages of this strategy are decreasing risks as they have more time to adapt to the market and increasing profits. The disadvantage is that they will have longer lead times‚ which is not good to retain
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A report on SUPPLY CHAIN OF CADBURY [pic] Submitted to: Submitted by: Prof: Dr.P.R.S.Sharma. J. Prathima(1226312111) B.Anusha(1226312101) J.Sumanth(1226312110)
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As completely as possible‚ sketch the supply chain for Zara from raw materials to consumer purchase. Zara makes about 40% of their raw material (fabric). The remaining 60% is outsourced from within Spain‚ mostly from the La Curuna. Designing of clothes at Zara is done by creative teams of over 300 professionals at the headquarters in La Curuna‚ Spain. They act on the information fed to them from the stores managers. The first stage in Zara’s production system is cutting of fabric. The design
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Although planning involves determining how the various supply chain processes (sourcing‚ making‚ delivering‚ and returning) will be met‚ planning itself is not considered a supply chain process. False Delivering is not considered in supply chain analysis when outside carriers are contracted to move products to customers. False Service innovations can be patented. False Investors pay close attention to efficiency and productivity measures like net income per employee because they are interested
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