COMPARATIVE STUDY OF CUSTOMER SATISFACTION IN INDIAN PUBLIC SECTOR AND PRIVATE SECTOR BANKS 1Puja Khatri & 2yukti Ahuja 1 School of Management Studies‚ Guru Gobind Singh Indraprastha University‚ Kashmere gate‚ Delhi‚ India 2*Jagan Institute of Management Studies‚ 3‚ Institutional area‚ sector – 5‚ Rohini‚ Delhi – 85‚ India ABSTRACT With the advent of liberalization policy and RBI’s easy norms several private and foreign banks have entered in Indian banking sector which has given birth to cut throat competition
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product produced and shipped can become weaker when suppliers experience financial issues stemming from contractual performance. This happens primarily when flawed products are shipped to meet present currency requirements. Because of the fact that management is highly interested in cash flow‚ deliveries start to get behind schedule. Late deliveries or bad quality product is not acceptable so financial ratios must be monitored and acted upon professionally. 2. What action should Bill take? Bill
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An Introduction To Supply Chain Management Commerce Essay The term supply chain management was first coined by a U.S. industry consultant in the early 1980s. However‚ the concept of a supply chain in management was of great importance long before‚ in the early 20th century. Supply chain management is the word coined for the effective management of all the partners and the information disseminated between them. Take an example of Dell computers‚ Micheal Dell cant built his business just by selling
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Abstracts The supply chain has been traditionally defined as one way process of integrated manufacturing wherein‚ raw material are converted in final products‚ and then delivered to customers. The most common method opted for goods transport is from its raw material state from supplier to finish product to consumer. To elaborate: the follow pattern is from raw material from supplier to manufacture‚ finished goods compilation within the manufacturing premises‚ then finish goods to consumer through
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Non-Performing Assets of Public and Private Sector Banks The quality of Indian banks’ assets is likely to deteriorate over the next two years. This will be driven by the slowdown in the economy‚ and by the aging of loans made in recent years. The NPAs are considered as an important parameter to judge the performance and financial health of banks. The level of NPAs is one of the drivers of financial stability and growth of the banking sector. The Financial companies and institutions
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Subject – Supply Chain Management Semester - III Case - 1 John Deere and Complex Parts‚ Inc. On Friday‚ November 22‚ 2000‚ Blake Roberts‚ Hayley Marie‚ Stan Ealdns‚ and John Pearson‚ members of one of John Deere’s supplier evaluation teams‚ were discussing the performance of Complex Parts. It had provided questionable service to John Deere’s Moline unit over the past year‚ and they were wondering if this merited giving Complex Parts’ business to a different supplier. They needed
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------------------------------------------------- Public Private Partnerships Strategic Finance Assignment 1) What are Public Private Partnerships? A public–private partnership (PPP) is a government service or private business venture which is funded and operated through a partnership of government and one or more private sector companies. Public Private Partnership is an arrangement between a government / statutory entity / government owned entity on one side and a private sector entity on the other‚ for the provision of public assets
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ROI in the Public Sector Interest in return on investment (ROI) by public sector organizations continues to grow. This interest is not isolated to large federal agencies. Myths regarding the use of ROI in government abound‚ prevents many agencies from developing a comprehensive approach to evaluating human resources‚ training‚ and performance improvement initiatives. The key is distinguishing what is myth versus what is reality. Efforts have been made toward more responsible performance management
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strategy in the logistic and supply chain management. This report divides the distribution strategies into four parts to analyse it comprehensively. There are centralized and decentralized decision-making management strategy‚ cross-docking strategy‚ postponement strategy and outsourcing strategy. Firstly‚ it introduces the centralized and decentralized decision-making management for distribution. It is mainly focus on the comparison of two kinds of the decision-making management and their advantages and
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COMES TO THE PUBLIC SECTOR Richard B. Freenan Working Paper No. 1452 NATIONAL BUREAU OF ECONOMIC RESEARCH 1050 Massachusetts Avenue Cambridge‚ MA 02138 September 1984 The research reported here is part of the NBER ’s research program in Labor Studies and project in Government Budget. Any opinions expressed are those of the author and not those of the National Bureau of Economic Research. NBER Working Paper #1452 September 1984 Unionism Comes to the Public Sector ABSTRACT This
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