The two primary reporting alternatives Alcoa has in accounting for the repurchase of the shares include converting to treasury stock or formally retiring stock (Spiceland‚ Sepe‚ Nelson & Thomas‚ 2016). With either choice‚ the total shareholders’ equity would be equivalent: the cash and shareholders’ equity would decrease since cash is paid to repurchase the stock. By changing it to treasury stock‚ the cost is reported as a decrease in total shareholders’ equity. The purchase of the treasury stock
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Case Study-Motorola China Experience 1. How should Motorola appropriately react to the emerging local brands‚ head-to-head competing or cooperating in some fields? Due to the large size of the Chinese cell phone market and its potential for long-term continual growth‚ competition for access to China’s consumer markets is intense. Competitive threats from Nokia‚ Siemens‚ Samsung‚ and local producers like TCL are a cause for concern within Motorola. However‚ eighty-four percent of Chinese consumers
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To: Senior Management of Oriflame Belarus From: Marketing Manager XXX Date: 21/11/2010 BUSINESS CASE Version Number: 1.0 Marketing research for customers segmentation This document is confidential and has been made available to the individual to whom it is addressed strictly on the understanding that its contents will not be disclosed or discussed with any third parties with exception of the individual ’s own professional advisers. page. 1 of 29 Table of Contents 1 Executive Summary
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The Value of Organizational Values What’s the value in values? Organizational values define the acceptable standards which govern the behaviour of individuals within the organization. Without such values‚ individuals will pursue behaviours that are in line with their own individual value systems‚ which may lead to behaviours that the organization doesn’t wish to encourage. In a smaller‚ co-located organization‚ the behaviour of individuals is much more visible than in larger‚ disparate ones
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marketers to ‘delight’ their customers? Introduction The world we live in today has become highly competitive in terms of delivering value to the customers and is primarily due to the increasing competition in every business sector. Just because we as consumers have a wide variety to choose from‚ the companies have to strive more and more to expand and retain their customer base thus delighting their customer is highly imperative for any organization. What is Customer Delight? In our everyday
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containers‚ parts and spare parts. Cars are among the most well-known German products on the world market. Germany began to intensively export cars in the 1950s. The slogan ‘Made in Germany’‚ initially used by the U.S. occupying forces as a sign to warn customers not to buy German products‚ became an international symbol for high quality‚ speed and technology. The Volkswagen Beetle was one of the first successful cars on the world market. Robust‚ compact and cheap‚ several million were produced. Aside from
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for using customer service policies. Current Customer Service policy of Café Fusion: 1.2 Evaluation of CSP and how this affects staff training. 2.1 Communication Methods for CS. 2.2 Customer perception and the influence of Customer service provision. Conclusion: Recommendations: Bibliography Executive Summary: 1 Reasons for using customer service policies. Customer service is the provision of service to customers throughout the course of each customer interaction
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Providing customer service Since our restaurant can exists only because of customers‚ and in particular repeat customers who voluntarily choose to return here and spend their money and time to our food‚ beverage and service. Without our customer we don’t have a restaurant‚ they are the only reason we are here. As a result‚ taking care of our customers is our highest priority‚ in fact a privilege‚ never an interruption. At our restaurant the customer always comes first. b. Dealing with customer complaints
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“Words and deeds must be consistent.” A company is a team‚ and a team has a complex structure. There are dependencies among members‚ and among groups within the company. The company is a complex model that is stitched with threads of honest‚ shared values‚ responsibility‚ passion‚ and etc. Employees will feel betrayed‚ if the management will continue being paid as previously. 2. Should George tell anyone except his immediate staff about the impending layoff before the details have been worked out
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Respondeat Superior Introduction and thesis statements Respondeat superior is a common law doctrine which was established in England in the seventeenth-century which was later adopted by united states and has been an agency of a fixture of agency law. The Respondeat superior is the legal concept of vicarious liability and the Doctrine of Respondeat Superior occurs when the agent commits a tort or civil wrong within the scope of employment and the principal is held liable although the principal may
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