RUNNING CASE: Carter Cleaning Company Introduction The main theme of this book is that HRM is not just the job of a central HR department‚ but rather the responsibility of every manager. Perhaps nowhere is this more apparent than in a typical small service business. The owner/manager usually has no HR staff on whom to rely. However‚ the success of his or her enterprise (not to mention his or her family’s peace of mind) often depends largely on the effectiveness of the processes through which
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Continuing Case #1: Carter Cleaning Company 1. Jennifer asks that you make a list of five specific HR problems you think Carter Cleaning will have to grapple with. 1. High Turnover. Carter Cleaning Company will more than likely face the HR issue of high turnover because of the nature of the business. Most service industry/retail jobs result in high turnover rates due to the demanding workload and hours in return for little compensation. Since the laundromat/ dry cleaning business does not
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Carter cleaning company: Introduction: 1) Jennifer asks that you make a list of five specific HR problems you think Carter will have to grapple with. The list of HR problems Carter Cleaning will have to grapple with: As their business expanded more employees are needed and allocating job for them and training them would raise the problems. As the company is hiring more than usual amount of employees for different jobs‚ determining their wages and salaries might get difficult since there are both
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Carter Cleaning Company: Chapter 6 6.22 Polygraph testing in some situations can raise some legal issues‚ and especially as a small company you want to avoid them. Perhaps they could consider using some available “pencil and paper” honesty tests that are available. Normally these have been shown to be reliable and cost efficient. If you look at the costs for such a test they are very viable for a small company like the Carter Cleaning Company‚ and they have shown to be controversial. 6.23
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establish action plans to attain specific goals. If the Carter Cleaning Company setting up a career planning program the company receives advantages such as improve leadership skills‚ keeping career on track‚ dealing with career problems‚ to help achieve educational targets effectively and also help to evaluate personality. A well-planned career helps to achieve goals. As time passes by‚ growth and needs change. On my mind‚ every employee in the company must participate in the career planning program because
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It is true about the statement Jack Carter states about not being discriminatory to minorities and women since that is all they mostly hire. But in today’s day‚ since the CRA 1991‚ the process of filing and replying to a discrimination charge still occur depending on what the employee/applicant press charges for. The accuser pressing charges would be an employee or rejected applicant that show that an employment drill‚ like a test or specified questions has a disparate impact on a particular group
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Carter Cleaning Company: Introduction Q.1. Jennifer asks that you make a list of five specific HR problems you think Carter Cleaning will have to grapple with. Answer: In my opinion‚ the carter Cleaning Company will have to face the following specific HR related problems. a) High Turnovers: One of the HR issues that the case deals with is high employees’ turnover rate. As mentioned in the case‚ the nature of job does not require higher skills and therefore most of the employees are unskilled. These
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APPLICATION CASE Carter Cleaning Company 1. FIVE SPECIFIC HR PROBLEMS THAT I THINK CARTER CLEANING WILL HAVE TO GRAPPLE WITH a. High Turnover- Due to the Nature of business‚ Carter Company will face problem like high turnover due to the nature of company. Less compensation or incentive in the service and retail company faces such problems. Skilled labor are not needed in Laundry Company so employee are much more willing for better employment rather looking for their career Development. b.
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CARTER CLEANING COMPANY THE PERFORMANCE APPRAISAL Powered by :Terence Rihaj Salim Manishka Case Details Problem? No formal evaluation of employee’s performance for all these years Reasons? • Jack has many other priorities (boosting sales‚ lowering cost etc.) • Staff turnover (employees not staying long enough to be appraisable) Solution? Use more formal appraisal approach What should be included? Manual Workers Include criteria such as Quality Quantity Attendance Punctuality Managers Include
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[pic] Arab Academy for Science and Technology and Maritime Transport Graduate School of Business Human Resource Management Take Home Final Exam (40 Marks) Dr. Mohamed Taher A) Essay Questions: (Please answer the questions following this introduction making use of appropriate academic theory along with applications): (24 Marks): “Training focuses on improving employee performance on one’s current job. Development helps to prepare an employee for other or future positions
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