EXECUTIVE SUMMARY Consumer behaviour is the study of how individuals‚ groups and organizations select‚ buy‚ use and dispose of goods‚ services‚ ideas or experiences to satisfy their needs and wants. The emerging costumer trends play an important role in analysing the marketing opportunities. A consumer buying behaviour is influenced by cultural‚ social and personal factors. The consumer passes through five stages of the buying decision process: Problem Recognition‚ Information Search‚ evaluation
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ABOUT CONSUMER BEHAVIOUR Consumer behavior is an applied discipline. Its application exists at two different levels of analysis. One is at the micro level perspective and other at the macro level perspective. Micro level seeks application of the knowledge faced by the individual‚ firm or an organization. The macro perspective applied knowledge of consumer include the aggregate level of problem faced by large groups or by society as a whole. Buying behavior is an attempt to understand and predict
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Journal of Management and Marketing Research Consumers and credit cards: A review of the empirical literature Phylis M. Mansfield Penn State University – Erie Mary Beth Pinto Penn State University – Erie Cliff A. Robb University of Alabama ABSTRACT Research in the area of consumer credit card attitude and behavior has provided an abundance of literature in the business‚ psychology‚ and public policy fields. Beginning in the 1960s‚ the work revolved around descriptive characteristics and evolved
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A Research Paper on Effects of SALES Promotion on Consumer Buying behavior: A Perspective on FMCG Products Subject: RMM Submitted To Faculty Name:Dr. Govind Dave Institute: Indukaka Ipcowala Institute Of Management (I2IM) Prepared By Roll No.:12MBA067‚ 12MBA006‚ 12MBA074‚ 12MBA111‚ 12MBA116 Effects of Sales Promotion on Consumer Buying Behavior: A Perspective on FMCG Products Introduction Today’s customer is habituated with the sales promotion activities
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Consumer Research Methods Market research is often needed to ensure that we produce what customers really want and not what we think they want. Primary vs. secondary research methods. There are two main approaches to marketing. Secondary research involves using information that others have already put together. For example‚ if you are thinking about starting a business making clothes for tall people‚ you don’t need to question people about how tall they are to find out how many tall people
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and weaknesses of motivational research? Q2. (b) What is social class? Q3. (a) What is the relationship between Brand loyalty and brand equity? What role do concepts play in the development of marketing strategies? Q3. (b) Sony is introducing a new 27- inch TV with a picture- in- picture feature. How should the company position and advertise the product to (i) Generation- X Consumers (ii) Affluent’ baby boomers. Q4. (a): Are there any circumstances in which information from advertisement likely
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Merchandising on Impulse Buying Behavior of Consumer: A Case from Central Mall of Ahmedabad India Neha P. Mehta* ‚ Pawan K. Chugan Institute of Management‚ Nirma University‚ Ahmedabad‚ India *Corresponding Author: npmehta_9@yahoo.co.in Copyright © 2013 Horizon Research Publishing All rights reserved. Abstract Apparel industry in India is booming and there is fierce competition among various players in apparel segment in terms of lifestyle format. The study is aimed to find out
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1. INTRODUCTION: Mobile phone is a smart communication media. It is not a one-way communication like pager. Cellular communication basically gives the power of an advanced telephone system card. Cellular communication works like the radio set which is normally used. The handset or Mobile Phone is in fact an own private radio transmitter and receiver‚ very similar to the Walkie-talkies used by Police and Security Personnel. The key difference is that a cellular phone network is connected to the
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Nature scope and importance of consumer behavior Consumer Behavior Meaning :Consumer behavior is defined as “The dynamic interaction of affect and cognition behavior by which human beings conduct the exchange aspects of their lives .This means that the buying actions of consumers are greatly affected by their thought process and their feelings experienced . Importance of consumer behavior : • Ever increasing intensity of competition • More aggressive competitors emerging with
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Consumer behavior is the behavior that consumers display in searching for‚ purchasing‚ using‚ evaluating‚ and disposing of‚ products and services. The study of consumer behavior as a separate marketing discipline all started when marketers realized that consumers did not always react as marketing theory suggested they would. Many consumers rebel at using the identical products that everyone else used‚ instead they prefer differentiated products that they feel reflect their own special needs‚ personality
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