Spring 10 08 Automne Sandra Romano Vieira Student number: 9091688 Public Relations & Communication Communication in Organisation Unit Leader: S. Holland Organisational culture change in British Airways Introduction The purpose of the report is to investigate British Airways’ perpetuation of culture. Thus‚ in order to determine if whether or not there is a need for cultural change within the company. According to the British Airways Annual Report & Account (2003/2004)‚
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Organisation culture and climate have many similarities as well as differences‚ such as they are both intangible aspects of the way employees think. Organisational culture can be defined as ‘a pattern of shared assumptions invented‚ discovered or developed within an organisation as it learns to cope with problems or external adaptation and internal integration’ Organisational climate is ‘a characteristic ethos or atmosphere within an organisation at a given point in time which is reflected in the
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Organisational culture has been widely researched over the years because of the important benefits that arise from a strong culture in aiding organisations to succeed and grow. Understanding how to build‚ maintain or modify an organisation ’s culture ’ (McAleese‚ D & Hargie‚ O. 2004 p.155) is essential to achieving a competitive advantage as organisations can have a direct influence on attitudes and behaviours of the employees within an organisation. (Robbins‚ Millett‚ Cacioppe & Waters-Marsh
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Importance of Structure and Culture on Organisational Effectiveness Introduction Robbins and Judge define organisational behaviour as ‘a method for understanding individual and group behaviour to facilitate organisational performance and effectiveness’ (Robbins and Judge‚ 2007). Robbins (2003) highlights the importance of managers studying organisational behaviour as this will help them to develop the people skills needed to deal with employers on a day-to-day basis‚ which is the fundamental aspect
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Organisational culture of an organisation is defined as the organisations expectations‚ philosophy‚ experience and values that have been developed over time and contribute to the unique social and psychological environment of an organisation. This is expressed in their self-image‚ inner workings‚ and dealings in how the organisation conducts its business and treats its employees including the wider community‚ as well as their shared beliefs and collective goals for the future. (Drach-Zahavy‚ Goldblatt
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it offers. To achieve this goal‚ organisations employ certain ethics that control their attitudes‚ beliefs‚ experiences and values. This ethical characteristic of an organisation is known as its ’organisational culture’. In their book Strategic Management‚ Hill and Jones (2001) define organisational culture as the specific collection of values and norms that are shared by people and groups in an organisation‚ and that control the way they interact with each other and with stakeholders outside the organisation
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external business environment‚ as well as the internal strengths and weaknesses of the company. We will attempt to discover some of the significant changes and events in the external environment that have occurred in the last 5 years and have directly impacted Nike. We will describe how the company adapted and responded to these changes and what the effects of these events were. Also we will identify and describe some of Nike’s internal strengths and weaknesses. CHANGES AND EVENTS IN THE EXTERNAL ENVIRONMENT
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what extent can organisational culture be managed? Is organisational culture critical to the success of an organisation? Peter Anthony (1994) asserts that the pursuit of change in a cultural sense has been considered synonymous with the pursuit of excellence for organisations. It is true that a wide variety of management practitioners view the control of organisational culture as something both possible and necessary for organisational success (Brown 1993). A survey of organisational practices of
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every individual has some weakness‚ so as I. My weaknesses hinder my abilities and are flaws in my personality‚ which could complicate my relationships with others. One of my weaknesses is arrogance. I am very confident in my abilities that sometimes it might be considered egotism. Another of my weaknesses is that I am somewhat judgmental. I expect others to do their best job‚ and I can be quick to judge them when they don’t meet my expectations. An important weakness of mine is that I have
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es NOKIA WEAKNESS The state or quality of being weak is the definition of weakness and therefore any organization‚ company and even people do have weakness. Therefore Nokia as a company does have it own weakness and the weaknesses are as follows. - Nokia fired a number of R&D employees in order to cut costs as of just weeks ago (Pepin G. 2009). As of that it will probably have effect on short run margin or long run margin. - Some of the products are not user friendly; if the customers face
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