Chapter 1 Introduction A hotel is an establishment that accommodates people. The hotel can also be a place where tourist can stay for a limited time. In a hotel the workers are always smiling and polite. The system of the business today have many innovations and advancements‚ one of the example is the computerization. We cannot deny that we are now in much more technologically improvement and especially for business‚ shifting from manual process to automation and computerize. There are
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1 Chapter I INTRODUCTION A hotel is an establishment that provides paid lodging on a short-term basis. The provision of basic accommodation‚ in times past‚ consisting only of a room with a bed‚ a cupboard‚ a small table and a washstand has largely been replaced by rooms with modern facilities‚ including ensuite bathrooms and air-conditioning or climate control. The cost and quality of hotels are usually indicative of the range and type of services available. Due to the enormous increase
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A HOTEL PRACTICUM REPORT ON HOTEL KIMIKARLAI @ REMEDIOS RESTAURANT Arellano Extension‚ Ugac Sur Tuguegarao City May 04‚2013 In Partial Fulfillment of the Requirements HIM71 HOTEL PRACTICUM (OJT) For the Degree BACHELOR OF SCIENCE IN HOSPITALITY INDUSTRY MANAGEMENT Cagayan State University Andrews Campus‚ Caritan Tuguegarao
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an elusive concept. What is the essence of The Ritz-Carlton experience? What is The Ritz-Carlton selling? “We are not in the hotel business. The hotel business is about selling rooms‚ selling food‚ selling the bar. We do those things incidentally‚ but our business is service… Service is our profession.”‚ so Horst Schulze‚ founding president and COO of Ritz-Carlton Hotel‚ about the exceptional customer service philosophy of the company. The Ritz-Carlton focuses on taking care of their customers and
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• Capacity control. Refers to who will control the sale of inventories of hotel rooms‚ airline seats‚ auto rentals‚ and tickets to attractions. Presently‚ owners of these assets are in control of their sale and distribution‚ but increasingly control is falling into the hands of those who own and manage global reservation systems and/or negotiate for large buying groups. Factors involved in the outcome will be telecommunications‚ software‚ available satellite capacity‚ governmental regulations‚ limited
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RevPar in the Hotel Industry RevPAR RevPAR‚ or revenue per available room‚ is a performance metric in the hotel industry‚ which is calculated by multiplying a hotel ’saverage daily room rate (ADR) by its occupancy rate. It may also be calculated by dividing a hotel ’s total guestroom revenue by the room count and the number of days in the period being measured.[1] Since it is only a measurement for a point in time (say a day‚ or month or year) it is most often compared to the same time frame.
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that have influenced this transformation like technological Advances‚ professionalism‚ and general recognition of human beings as most important resources. These were the main reasons which led us to develop an autonomous system for hotel management. The work of hotel management i.e. keeping all the records up to date by manually entering the records in registers is likely to be not error prone and the work is tiresome. The main features implicated in this management system are- • A computer based
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South Ealing London W5 4NU +447806612494 kaleksandrova@hotmail.co.uk The Dorchester Park Lane London W1K 1QA England 20 May 2010 Dear Sir/Madam‚ Re: Hotel Receptionist I am seeking the opportunity to apply myself for the receptionist position with at your hotel currently advertised on the Dorchester website. With my positive attitude‚ previous customer care work experience and educational training‚ I believe I am a close fit for the job. I am particularly
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Seasons Resorts and Hotels The company that I have chosen for the theory in practice report is the Four Seasons Resorts and Hotels. The company is dually listed on the New York Stock Exchange under the ticker symbol FS and it is listed on the Toronto Stock Exchange under the ticker symbol FSH. The company originated in Toronto‚ Canada over forty years ago when owner and CEO‚ Isadore Sharp‚ opened up the first Four Seasons hotel. His concept was to create a chain of luxury hotels that offered
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Hotel Guest Security Hotel guests want to feel safe and secure in their temporary home. Hotels have a duty to protect them. After all‚ the business depends upon them. Apart from the possibility of death or injury and destruction‚ the adverse publicity from an incident‚ can result in ruined reputations‚ failing business and knock-on effects to tourism in the country or region. The risk to hotels can also increase because of the identity of an individual guest or his or her family.
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