To support the rapid expansion that Starbucks was making in their retail stores‚ they also made operational changes so as to keep the costs down. One of these was to reduce the time taken and to serve each customer and cost of training the baristas by replacing the older espresso machine (Marzocco) with a push-button Verismo models. While earlier‚ using the older model‚ the barista would talk to the customers while preparing the coffee‚ the new model blocked the view and hence removed the theatrical
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INTEGRATING THE SUPPLY CHAIN Case Study - Friedland Timbers co. Johann Klassen is the Managing Director of Friedland Timbers co. which makes specialised wood products for the construction industry. He has recently been worried by late deliveries to some important customers. The industry is very competitive‚ and Johann knows that customers will go to other suppliers if he cannot guarantee deliveries. The marketing manager is particularly upset because he has worked with these customers for a
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Choose an organization delivering goods and/or services globally. Provide a background of the organization and fully describe six components of the organization’s supply chain. Examine the potential problems related to each of the components described and explain the approaches of the organization for solving the problems. Write a 4–5 page report that: addresses the concerns the following functions might have about this proposed change: • Addresses the importance of quality management and measurement
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Introduction The first Starbucks store was set up in 1971 by three individuals who had a common liking for coffee and exotic teas- Jerry Baldwin‚ History teacher Zev Seigel and writer Gordon Bowker. The store was named Starbucks Coffee‚ Tea and Spice in the tourist’s Pikes Place Market in Seattle. However‚ later the name was changed to Starbucks Coffee Company. The logo was designed to be a two tailed mermaid encircled by the store’s name. The name was inspired from the coffee loving character
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Case Study: Global Supply Chain Management and Strategic Sourcing Assignment 1 Due: October 13‚ 2013 at 11:59pm Marks: 20 Sounds like a supply chain problem Metrovox is a German electronics manufacturer that designs‚ develops and manufactures a range of products for the entertainment and home electronics sector. Management has recently focused on two related products‚ Bugabyte and Terabyte Lite. The Bugabyte is a video and audio player with a flash drive. The company has invested heavily in
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Initial idea: Offer affordable sports equipment for children Products: − Used (second-hand) products − Surplus equipment from manufacturers and retailers Current situation (December 2007): − Demand has been growing steadily over the last years − The products are distributed to the U.S. customers through a single (and small) warehouse in St. Louis − The warehouse is leased on a year-to-year basis − The current network design‚ in particular the distribution network and warehouse
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faster than the competition will improve a company’s competitive position. To remain competitive‚ companies must seek new solutions to important Supply Chain Management issues such as modal analysis‚ supply chain management‚ load planning‚ route planning and distribution network design. Companies must face corporate challenges that impact Supply Chain Management such as reengineering globalisation and outsourcing. Why is it so important for companies to get products to their customers quickly
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it affects operation managers understand their customers and translate their customers’ needs into performance objectives. "In turn‚ the performance objectives (and especially the relative importance of each one) influence the overall operations strategy of the business". (Slack et al.‚ 2010‚) The reason is that managers can based on performance objectives to do decision because it is reflection of corporation strengths and weaknesses. This essay will describe the Toyota Motor Corporation performance
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1. The success of Galanz is mainly the result of adopting different competitive strategy and operations strategy under different internal and external situation. From the perspective of competitive strategy‚ first Mr. Liang took the overall cost leadership strategy. As he well understood the competitive edge of his company was offering cheap labor and cheap land‚ he offered a very low price to the customers. By doing that‚ Galanz beat the competitors away as they could not make big profit and
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http://www.slideshare.net/himadrisingha/barilla-spa-a-case-on-supply-chain-integration http://www.scribd.com/doc/22320494/Barilla-SpA http://www2.newpaltz.edu/~liush/MOIT/Barilla%20Case%20Study.pdf http://www.scribd.com/doc/7325445/Barilla-SpA-Case-Solution http://www.youtube.com/watch?v=PQgBY5wn0aE The Barilla SpA (Harvard Case) Qian Wang Tsai-Lan Huang Xiaoqing Ge February 2‚ 2000 Summary The JITD initiative at Barrila drew a lot of internal and external objections which
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