"Starbucks service gap" Essays and Research Papers

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    Starbucks Case

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    the regression‚ it would be valuable for Starbucks to place emphasis on the sales of prepaid debit cards in regions where a higher income has been documented. 2. The Null Hypothesis: There is no relationship with the number of days spent in starbucks per month (dependent variable)‚ with age‚ income‚ prepaid balance‚ cups of coffee (independent variables) The Alternative Hyphothesis: There is a relationship with the number of days spent in starbucks per month with the independent variables

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    Starbucks in China

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    Correspondence concerning this article should be addressed to Julio A. Escalante de la Piedra. E-mail: Julio.escalante.p@gmail.com SECTION 1: CULTURAL DIFFERENCES The next table shows three major cultural differences between Starbuck`s home country (USA) VS the host country analyzed (China) and how these differences can represent a problem. (Li Qing‚ 1995) Chinese American Problem Conception of the Self Collectivist: Higher value placed on group cooperation and individual

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    Starbucks Essay

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    Help Us Overthrow the Tall/Short Mafia at Starbucks Coffee by Tom Magliozzi Our New Year’s Resolution this year involves Starbucks Coffee. Now as good as their coffee is‚ they have unnecessarily complicated my life and probably everyone else’s life‚ too. I’m not even going to deal with the fact that they make you choose between a million different kinds of coffee‚ like decaf‚ macchiato‚ Americano‚ skinny‚ ice‚ mocha‚ latte‚ schmatte‚ and all that stuff. We’ll deal with that problem another

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    Generation Gap

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    Generation Gap |Discuss the problems facing old and young in a rapidly changing society | |  | |We are living in a world which is characterized by change. Generally speaking‚ the change has been towards progress. Change and | |progress have created certain problems that confront both the young and old. Old values stand

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    Starbucks Case Analysis

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    I. Market Research Reveals a Service Gap at Starbucks Retail Stores In 2002‚ Starbucks was a high-growth company‚ successfully implementing ambitious retail expansion and product innovation in spite of the economic downturn. However‚ despite uninterrupted growth‚ recent market research suggested that everything was not going according to plan for the company. Starbucks built its empire on a foundation of customer service‚ but data collected in 2002 suggested that its consumer base did not feel a

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    Starbucks' 4ps

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    The Times 100 Business case studies ‘Creating a winning marketing mix’. Available from www.thetimes100.co.uk The article discusses how JD sports‚ the Britain’s leading sportswear retailer uses the ‘4Ps’ to outgrow itself. 4Ps includes ‘product’‚ a good or service’s function and feature. JD works with suppliers worldwide to create their own-brand products. ‘Price’ can be the money that costs to manufacture or create the products. It can also be the profit that products bring. JD buys a large

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    Gap 5 Porter

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    Introduction Gap‚ Inc. is a leading American specialty apparel retailer based in San Francisco‚ California. It sells casual apparels‚ accessories‚ and other personal care products for men‚ women‚ and children. The products of Gap‚ Inc. include denim‚ khakis‚ T-shirts‚ boxers‚ casual wear‚ and others. Currently‚ the company boasts approximately 150‚000 employees and 3‚139 stores all around the world. Gap‚ Inc. sustains a large number of brands‚ namely Gap‚ Old Navy‚ Banana Republic‚ Forth & Towne

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    Study of Starbucks

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    I. What is Starbucks? 1. Started in 1971 2. The largest retail coffee company in the world 3. An icon of globalization 4. Global hub that connects some of the poorest countries in the world with some of the wealthiest II. Efforts of Starbucks in environmental protection 1. Environmental Stewardship 1.) Started working with the U.S. Green Building Council (USGBC) since 2001 2.) Began to build 75% of all new company-owned stores to be certified under the LEED® green building standard in 2011

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    Starbuck Strategy analysis

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    Module 2: understanding the external environment 2.1 What type of org is Starbucks? ..................................................................................................................................3 2.2 Identify the industry‚ product segments and value chain ...........................................................................................3 2.3What is the current life cycle position of the industry (and demonstrate why?).........................................

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    Starbucks: Delivering Customer Service 1. Key Problems that needs to be addressed by the company are: * The complexity of the barista’s job to prepare customized beverages has been increasing considerably which is affecting the service time. This might have led to reduction in customer satisfaction which could affect the company’s brand image and revenues. * The company did not have an individual department for Marketing Strategies. This kind of structure overburdened the senior executives

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