Table of Contents 1.0 Executive Summary 03 2.0 Company Overview 04 2.1 Company Structure 04 2.2 Mission Statement 05 2.3 Financial Analysis 06 3.0 Competitive Analysis 06 3.1 Second Cup 06 3.2 Timothy’s 08 3.3 The Symposium Cafe 09 3.4 Tim Hortons 10 4.0 Competition in Canada 10 4.1 Direct Competition 10 4.2 Indirect Competition 11 5.0 Starbuck’s Current Positioning 13 5.1 Retail Positioning Matrix 13 6.0 Strengths and Weaknesses 14 6.1 Strengths 14 6.2 Weaknesses 15 7.0 External Factors
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BUS 3950 Business and Society Case Review Case 6: Starbucks’ Mission: Social Responsibility and Brand Strength “People first and profits last”‚ that is Starbucks mission; they strive to “provide a great work environment and treat each other with respect and dignity” (Ferrell‚ Ferrell‚ & Thorne). The company was founded in 1971 by three partners in Seattle’s renowned Pike Place Market. They are now operating nearly 17‚000 stores in 49 countries (Ferrell
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To: Mr. Howard Schultz‚ Starbucks Corp. Date: Spring 1997 Problem Statement: Continue to expand Starbucks brand and market penetration throughout the world‚ without sacrificing brand quality‚ product quality or the high quality experience Starbucks values for its customers. Vision for the Company: To be the world’s best‚ most respected and desired purchaser and seller of coffee and coffee products. Mission for the Company: We will hire and train enthusiastic and eager people to serve to our
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Case Study Analysis: Starbucks: Delivering Customer Service Anitra Joiner Marketing 300C.1 Dr. Laura Pogue May 29‚ 2011 Specialty-coffeehouse culture is well interwoven into the fabric of American society at this point and we can thank Starbucks for ushering in the phenomenon. Back when three coffee connoisseurs assembled to open the first Starbucks store in Seattle‚ I’m sure they could not imagine its behemoth future. With the vision of Howard Schultz‚ Starbucks has grown to become one
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When the announcement was made in mid 2008 that Starbucks would be closing nearly three-quarters of its 84 Australian stores there was mixed reaction. Some people were shocked‚ others were triumphant. Journalists used every pun in the book to create a sensational headline‚ and it seemed everyone had a theory as to what went wrong. This case outlines the astounding growth and expansion of the Starbucks brand worldwide‚ including to Australia. It then shifts focus to describe the extent of the store
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MINI CASE 4 I STARBUCKS: RE-CREATING ITS UNIQUENESS 1. How did Starbucks create its uniqueness in the first place? Starbucks create its uniqueness by offering premium coffee beans‚ thus creating an amazing image. Every store is a unique place with a wide range of products and a special homely ambience‚ emphasized by relaxing music and comfortable seating furniture. Other than that‚ customers can use the free wireless hotspot or just visit with friends. The high quality of the products
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Business Strategy Organizational Analysis Starbucks Coffee Company 2011/02/15 Table of Contents Executive Summary 3 Company History 4 Organizational marketing strategies 4 Starbucks as a Private Company (1987–92) 4 Starbucks as a corporation (1993-2010) 6 Organizational design and effectiveness 7 Starbucks Organizational Structure 9 External environment 9 Internal environment 11 International environment 13 Product and Service 14 Information technology and control systems
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1: STARBUCKS CASE STUDY Summary The history of Starbucks starts in Seattle in 1971. Three friends‚ Jerry Baldwin‚ Zev Siegl‚ and Gordon Bowker‚ who all had a passion for fresh coffee‚ opened a small shop and began selling fresh-roasted‚ gourmet coffee beans and brewing and roasting accessories. In 1981 Howard Schultz first walked into Starbucks as a sales representative for a Swedish kitchen manufacturer. He immediately wanted to work for the company as he got so inspired by Starbucks but
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Ralston O. Lewis MKT-651 Starbuck’s Case Study Cornerstone University 12/11/2014 Introduction Just before the market went into trouble in 2007‚ Starbucks was facing its own trouble‚ as the company had two quarters of flat growth in the store sales‚ experiencing its first decline in the fourth quarter. The increased gas prices affected the coffee chain and its competitors. Howard Schultz‚ former CEO of Starbucks from 1987 to 2000‚ was called back to aid with the restoration of the coffee chain. The
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Starbucks Corporation: A Business Analysis Introduction Starbucks has built its reputation to be considered as an innovative connoisseur of gourmet beverages. Starbucks strives to provide a genuine‚ artistry atmosphere to communities seeking to indulge in high quality gourmet products ranging from coffee‚ tea and pastries. Starbucks mission statement "seeks to inspire and nurture the human spirit-one person‚ one cup and one neighborhood at a time." (“Mission Statement | Starbucks Coffee Company”)
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